#61 Aug 4, 2012
Harvard Business Review isn't bad. Haven't read it in awhile though
"In my experience, those people that are strictly "by the book" usually lack any original ideas or creativity, and are usually poor leaders. They use "The Book" as their dictatorial crutch to fill in for their lack of leadership ability and inadequate and insecure personality."
That might be but there's a difference between management and being a leader.
A manager just manages. they delegate and generally have to go by the book as they aren't allowed to do things outside of it. they make choices rather than decisions.
Leaders do things on their own. They make decisions rather than choices.
Outside of those on the top most people in a company are managers. SM's are allowed to be leaders, asm's aren't, department managers aren't etc. This goes for all other chains as well for the most part. Creativity isn't in any job description within retail.
#62 Aug 19, 2012
Look everybody! Nedm made another comment that was absolutly useless to this forum. Nothing you say is the truth! You'd be 127 years old with all of these 1st hand experiences. Besides, don't you have to leave the house for some of those? lol
Since: Oct 11
#63 Aug 19, 2012
SM's may have the opportunity to be leaders but if that is not their skill set and there is no training, mentoring and monitoring it won't happen.
I used to teach DiSC-personality profiles which gave you clues as to how you are wired. Some are naturally people people, some are naturally task oriented. You need to know your people so you can help them develop where their weaknesses are OR put them in jobs where their strengths lie. If you know how they are wired you can better select what training they need, how to mentor and monitor. If you don't know and just put a warm body in a slot they might do well at parts and suck at others. If you don't know this stuff and do not have a monitoring and corrective action system they won't improve-and you might have a round peg in a square hole-doing a job that is not a good fit.
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