So what changes are coming in 2012?

So what changes are coming in 2012?

Posted in the Lowes Companies Forum

HBC2012

Manchester, NH

#1 Feb 15, 2012
There's a lot of rumors going around about store managers dropping to one manager for every two stores, DMs going salaried, Ops manager coming back and the senior management being split to Ops Admin and Overnight ASMs.
There was rumors last year of 50 stores closing, that still leaves over a dozen stores.
Has anyone heard anything reliable to back any of this up or clarify anything?
I heard there was a meeting with Store Managers this week, but I havent heard anything since this.
MDLowes

Tallmadge, OH

#2 Feb 15, 2012
Department Managers are not going salaried, 0% chance.

Doubt you'll see anymore staffing changes, they are testing numerous staffing models, but nothing concrete yet.

Some changes to SSEI and Mgmt bonuses.
goon

Columbus, OH

#3 Feb 15, 2012
Ssei will change to the entire market having to qualify. 401k match will be changed from 6% to 3%. Depending on your state laws there is a very real chance dm will be salary. Headcount will change from annual to quarterly to adjust to business needs faster. Store managers are going to get hit with alot of changes to their compensation plans at the ism. Specialist titles will go away. Hr in stores will go away. Genesis system will go away.
HBC2012

United States

#4 Feb 16, 2012
I haven't seen anything about HRs going away this year. Have you heard that from a reputable source? I would think a change like that would be more gradual. Like the majority of training being done on the sales floor now could be a step towards that.

And I wouldn't expect Specialist to go away until next year. One year commission goes away, the next year specialists. I read that this was a 5 year transformation for the company. This is only year 2.

If DMs go salaried they're gonna end up doing like 60 hours a week. Didn't DMs used to be salaried at 48 hours a long time ago?
MDLowes

Greeley, CO

#5 Feb 16, 2012
Yes a Lowes got sued big time.
NEDM

Pembroke, MA

#6 Feb 16, 2012
I can see HR's going away frankly because they don't do anything. That might be blunt but consider the following

1) HR cannot prevent lawsuits as anything claiming to bring a lawsuit has to be sent to corporate. Legal matters cannot be handled on the store level.

2) There is not enough in the way of harrasements to validate the need for store HR. It's not like there's thousands of employees per store. Besides if a store did have a fair amount of harasment then that is an issue with whoever hired them and did the background checks

3) HR mostly is about getting people to do the LLC tests and any other promo thing.

4) myloweslife pretty much eliminates much of the need

5) No other retailers have a hr on site. Sears, HD, Best Buy, Walmart, Costco etc

6) Have you ever heard HR ever paged in any retailer? If you aren't paged then chances are you aren't important.Being paged implies demand that validates interrupting everyone to hear the message.

Any employees that do not bring in money are more subject to be gutted. CSA's bring money, dept managers bring money, asm's, specialists..rtm can be argued with product coming back...hr does not bring any money to the store.
HBC2012

United States

#7 Feb 18, 2012
NEDM wrote:
I can see HR's going away frankly because they don't do anything. That might be blunt but consider the following
1) HR cannot prevent lawsuits as anything claiming to bring a lawsuit has to be sent to corporate. Legal matters cannot be handled on the store level.
2) There is not enough in the way of harrasements to validate the need for store HR. It's not like there's thousands of employees per store. Besides if a store did have a fair amount of harasment then that is an issue with whoever hired them and did the background checks
3) HR mostly is about getting people to do the LLC tests and any other promo thing.
4) myloweslife pretty much eliminates much of the need
5) No other retailers have a hr on site. Sears, HD, Best Buy, Walmart, Costco etc
6) Have you ever heard HR ever paged in any retailer? If you aren't paged then chances are you aren't important.Being paged implies demand that validates interrupting everyone to hear the message.
Any employees that do not bring in money are more subject to be gutted. CSA's bring money, dept managers bring money, asm's, specialists..rtm can be argued with product coming back...hr does not bring any money to the store.
I worked at Wal Mart 4 years ago and we had an Human Resource. So did Shaws and Hannaford Bros. I can see the point about not bringing in money, but Lowes seems to have stopped caring about moral at all now. Human Resource is responsible heavily for store moral and without one it falls solely on ASMs and Store Manager. Human Resource is like th mediator.
hope

Southport, NC

#8 Feb 18, 2012
MDLowes wrote:
Yes a Lowes got sued big time.
Oh, brother! They did not get friggin sued because they were salaried! They were sued because the way OT was paid!
Lowes can and will if they decide to, make DM's and Specialists go at a LEGAL salaried pay rate. This means you will have a meeting with management and showed what your new salaried rate is. You will either sign this legal document that pays a true salaried rate or hit the bricks. Now tell me, how will this be illegal? So they are saying that DM's and Specialists will not go salaried, right? Honestly tell me how much you believe them. Just like they said spiffs will not go away or no more store closings. Go drink your kool-aid!
Adagio

Greeley, CO

#9 Feb 18, 2012
Show me where they explicitly said "No More Closings" or "SPIFFS or Commissions will never go away" Exactly, you can't. However I can show you exactly where they say that they are not making DM's salaried because there are strict legal requirements for such position and DM's do not meet that criteria.
NEDM

Pembroke, MA

#10 Feb 18, 2012
Ironically lowes is kinda connected to Hannaford if you look at the history..

Adagio all they have to do is change the requirements or the responsibilities. It isn't that hard given what has happened in the past.

You cut positions below and positions up top which is what they have already done (no tl's and laying off asm's)
hope

United States

#11 Feb 18, 2012
Adagio wrote:
Show me where they explicitly said "No More Closings" or "SPIFFS or Commissions will never go away" Exactly, you can't. However I can show you exactly where they say that they are not making DM's salaried because there are strict legal requirements for such position and DM's do not meet that criteria.
go to connections and read Niblocks earlier blogs. He states the worst is behind in one of those blogs.
Just what the above post says, they will change the dm's title and responsibilities. Then (in the famous words of Funky Finger Production) BAMMM!!! You are now salaried. If ya don't like working 48hrs+ a week you better start the job hunt now. Look for this to happen after the Vegas meeting.
NEDM

Pembroke, MA

#12 Feb 18, 2012
If you check connections read the replies to what Nilblock is saying...this is funny

Some of the replies are highly critical...BUT there is a way to get them reported.

Why weren't they reported?

Because most people agreed to what was said!
Adagio

Greeley, CO

#13 Feb 18, 2012
hope wrote:
<quoted text> go to connections and read Niblocks earlier blogs. He states the worst is behind in one of those blogs.
Just what the above post says, they will change the dm's title and responsibilities. Then (in the famous words of Funky Finger Production) BAMMM!!! You are now salaried. If ya don't like working 48hrs+ a week you better start the job hunt now. Look for this to happen after the Vegas meeting.
He stated "The tough difficult decisions are behind us". That was after the latest round of stores closed. Have anymore closed since then????? Have any people been laid off since then?? Again worst is in the eye of the beholder. My point is they never denied the rumors of stores closings or SPIFFS going away, however they have denied Dept Mgrs going salaried.
goon

Marion, OH

#14 Feb 18, 2012
Adagio wrote:
<quoted text>
He stated "The tough difficult decisions are behind us". That was after the latest round of stores closed. Have anymore closed since then????? Have any people been laid off since then?? Again worst is in the eye of the beholder. My point is they never denied the rumors of stores closings or SPIFFS going away, however they have denied Dept Mgrs going salaried.


Look up Lowes vsp....plenty more layoffs acomin
Adagio

Greeley, CO

#15 Feb 18, 2012
goon wrote:
<quoted text>
Look up Lowes vsp....plenty more layoffs acomin
Thanks, I'm quite familiar with it. You say plenty as if you know for sure. For all we know they could have significant voluntary leaves and not have to involuntarily cut costs. Also no offense but these cuts at the GO are WAY WAY OVERDUE!!!! They kept growing and growing and growing all while the economy was stagnant.

Since: Oct 11

Location hidden

#16 Feb 18, 2012
HBC2012 wrote:
<quoted text>
I worked at Wal Mart 4 years ago and we had an Human Resource. So did Shaws and Hannaford Bros. I can see the point about not bringing in money, but Lowes seems to have stopped caring about moral at all now. Human Resource is responsible heavily for store moral and without one it falls solely on ASMs and Store Manager. Human Resource is like th mediator.
HR's are no longer for us the workerbee-they are for management-they are gate keepers, they are the cop-they don't work for us. If you ask our's a question regarding benefits they will give you a phone #, ours will sneak around when the SM is gone looking to catch us doing something wrong. If moral is bad all you have to do is look at Management-I have one question-which file is larger-the write up file or the commendation file? Probably the write up file.

Each year we get to do the EOS but nothing gets done to correct the issues-especially regarding management. The blame goes to the workers on the floor.

You want good morale-read or watch In Search Of Excellence and implement what the companies interviewed did. Another good book-The One Minute Manager by Dr. Ken Blanchard. Catch people doing something right and recognize it, enforce the rules fairly, discipline the ones that are the low performers and don't promote a problem employee just because they are a friend of HR or an ASM, and fix the problems identified by the employees in the EOS-otherwise don't bother asking us to fill them out.

If you continue doing what you are doing you will always get you have gotten-in other words, nothing will change. Change starts at the top. I think the problem is-corporate has such a hold that management is too busy doing unnecessary tasks to keep Corporate happy and I think they are afraid of doing something without corporate's approval or direction. And,they are afraid of losing their jobs. The beatings will continue until the morale improves.
Adagio

Greeley, CO

#17 Feb 18, 2012
PopeyeIII wrote:
<quoted text> HR's are no longer for us the workerbee-they are for management-they are gate keepers, they are the cop-they don't work for us. If you ask our's a question regarding benefits they will give you a phone #, ours will sneak around when the SM is gone looking to catch us doing something wrong. If moral is bad all you have to do is look at Management-I have one question-which file is larger-the write up file or the commendation file? Probably the write up file.
Each year we get to do the EOS but nothing gets done to correct the issues-especially regarding management. The blame goes to the workers on the floor.
You want good morale-read or watch In Search Of Excellence and implement what the companies interviewed did. Another good book-The One Minute Manager by Dr. Ken Blanchard. Catch people doing something right and recognize it, enforce the rules fairly, discipline the ones that are the low performers and don't promote a problem employee just because they are a friend of HR or an ASM, and fix the problems identified by the employees in the EOS-otherwise don't bother asking us to fill them out.
If you continue doing what you are doing you will always get you have gotten-in other words, nothing will change. Change starts at the top. I think the problem is-corporate has such a hold that management is too busy doing unnecessary tasks to keep Corporate happy and I think they are afraid of doing something without corporate's approval or direction. And,they are afraid of losing their jobs. The beatings will continue until the morale improves.
Just as an FYI, Ken Blanchard has been giving a series of lectures over the past week or so at the Corporate Office.
NEDM

Pembroke, MA

#18 Feb 18, 2012
To note there is no HR at hd and the stores seem to do fine.

I can understand some on the area and district (market whatever) but not on the store level.

Instead of forcing LLC requirements hr is just a waste of money. Even if it is 40k a year when you multiply that by the 1700 or so stores that adds up significantly. I think it comes to around 68 million saved. After the whole myloweslife it eliminated the need for hr. Go to any store and stay for more than a few hours and you won't hear HR paged...ever.

HR's are scared $hitless because they know if they get laid off they can't go to HD.

On the same level there's other positions that frankly don't make sense in 2012. Pricing is supposed to label the products. Now this makes sense since prices update now and then and in some states there needs to be compliances. But if you go to say Kohl's you'll find electronic price tags that change instantly. Now maybe this won't work in some areas that change out frequently but maybe it could. A simple OLED display that is monochromatic using some wireless codec could work. Faster compliance means less state issues and more product selling for the right price.

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