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Since: Jan 13

Location hidden

#1 Feb 23, 2013
Does Lowes fight unemployment cases? I'm not talking about those involving theft or harassment or anything like that. Long story short my husband has had 3 write ups in the past year, all since new management has come in. The manager is writing up people that have never been written up before for various things, most of them being employees who have been there for a long time. Anyway I believe 2 of the write ups were because of customer complaints. Even though my husband explained what had happened in both the situations they still wrote him up as if it didn't make any difference if it was his fault or not. Yesterday was his final write up before termination. Now I'm worried if it does lead to that and he tries to file UI they'll fight it. Is this common lowes practice to not even back up their own employees and always side with the customers who tend to exaggerate the incident?? I've honestly never seen a company so quick to write someone up over every little thing that a customer gets pissed off at. Then again most people in that store think management is trying to clean house so to speak.
Thatguy

Cape Girardeau, MO

#2 Feb 23, 2013
If they tell him he is fired tell him to get something in writing.
ex-Employee

Brockton, MA

#3 Feb 23, 2013
"Does Lowes fight unemployment cases?"...YES...

"Is this common lowes practice to not even back up their own employees and always side with the customers who tend to exaggerate the incident??"
...YES...

1) Document everything thing that happens from now on.
2) Be prepared to go several months without any income.
3) Know the unemployment rules, such as how much can you earn part time while collecting. What is the appeal process if you are denied benefits.

Since: Jan 13

Location hidden

#4 Feb 23, 2013
Thatguy wrote:
If they tell him he is fired tell him to get something in writing.
Well he has one more incident left and that would be termination. I'm surprised they don't put you on a suspension at all, but either way I've read that should that happen he shouldn't sign any paper upon termination. This just sucks because he's been there a long time and has worked pretty much very department in that store. Hes tried for a year to get out of his dept and get ito other ones for a change but the only one that has ever been offered to him was one making 3.00 less an hour go figure. Plus out of all the customers that he helps and love him they don't give a shit, they only give a crap about a couple that complain. I'm also scared to lose our insurance since our son has medical issues and requires 3 medications a month that aren't cheap. I'm really starting to despise this company more and more.
nedm

Pembroke, MA

#5 Feb 23, 2013
Any employer can try to fight unemployment but given that lowes trips over rulers dropped on the floor I tend to doubt it.

Document everything and remember to ask for the recording They can't play it both ways and claim that nearly everywhere is covered by cameras but yet the recordings "mysteriously" get deleted.

Since: Jan 13

Location hidden

#6 Feb 23, 2013
ex-Employee wrote:
"Does Lowes fight unemployment cases?"...YES...

"Is this common lowes practice to not even back up their own employees and always side with the customers who tend to exaggerate the incident??"
...YES...

1) Document everything thing that happens from now on.
2) Be prepared to go several months without any income.
3) Know the unemployment rules, such as how much can you earn part time while collecting. What is the appeal process if you are denied benefits.
That's what scares me. We have some money saved right now but it will only be enough to help for a few months. I'm afraid if they fight it and we lose well have to live off of what's in his retirement until he finds another job. My job has very little extra hours to give but I'd take whatever they did give to help.

Since: Jan 13

Location hidden

#7 Feb 23, 2013
ex-Employee wrote:
"Does Lowes fight unemployment cases?"...YES...

"Is this common lowes practice to not even back up their own employees and always side with the customers who tend to exaggerate the incident??"
...YES...

1) Document everything thing that happens from now on.
2) Be prepared to go several months without any income.
3) Know the unemployment rules, such as how much can you earn part time while collecting. What is the appeal process if you are denied benefits.

Oh and what do you mean by what can you eat part time while collecting? He would be able to work a part time job if he found one and still collect some unemployment maybe?

Since: Jan 13

Location hidden

#8 Feb 23, 2013
nedm wrote:
Any employer can try to fight unemployment but given that lowes trips over rulers dropped on the floor I tend to doubt it.

Document everything and remember to ask for the recording They can't play it both ways and claim that nearly everywhere is covered by cameras but yet the recordings "mysteriously" get deleted.
Thanks! I'm trying to be positive. He really has been a great employee for them but they seem to look for the negative.

Since: Jan 13

Location hidden

#9 Feb 23, 2013
Mykids04 wrote:
<quoted text>Oh and what do you mean by what can you eat part time while collecting? He would be able to work a part time job if he found one and still collect some unemployment maybe?
Sorry I mean *earn not eat lol
I HEARD DAT

Coplay, PA

#10 Feb 23, 2013
Mykids04 wrote:
<quoted text>
Thanks! I'm trying to be positive. He really has been a great employee for them but they seem to look for the negative.
No offense but you seem to care more about his job than he does.

You previously posted he was written up three times last year. And once so far this year (it's only Feb).

If you have a family to support and are as tight on funds as you described your family being, one would think that your spouse would be the hardest working (model) employee or trying to find a new job BEFORE getting fired from his current one.

Unemployment will depend on how and what he is fired for. It also depends on a roll of the dice with the person making the decision at the hearing.

Good luck.

Since: Jan 13

Location hidden

#11 Feb 24, 2013
I HEARD DAT wrote:
<quoted text>No offense but you seem to care more about his job than he does.

You previously posted he was written up three times last year. And once so far this year (it's only Feb).

If you have a family to support and are as tight on funds as you described your family being, one would think that your spouse would be the hardest working (model) employee or trying to find a new job BEFORE getting fired from his current one.

Unemployment will depend on how and what he is fired for. It also depends on a roll of the dice with the person making the decision at the hearing.

Good luck.
He is looking for a new job. He applied a couple different places about a month ago just because he really can't stand this place anymore. Also the 3 times last year was after this new manager came in like I said at the beginning of this post. Before that he was at his job problem free for 10.5-11 years. I don't think it's ok to look for reasons to get rid of people you don't want there anymore and that's exactly what this manager is doing, especially with people who have been there forever making a decent dollar amount. Yes it does happen too because they're doing the same crap at my job. I can see why you would say what you do but it's easy to assume when on the outside of the situation. I tend to be a little more worried about things than he does with anything, in general, that's just how I am.

Since: Jan 13

Location hidden

#12 Feb 24, 2013
I will say too that he had a meeting with his district HR around a year or so ago, a little after this new manager came in, to express his and other employees concerns and it was not long after that that the write ups began. He had also tried several times to transfer out of that store because he could see how bad it was getting there, and was never able wto transfer. This manager was also pretty much giving part timers who had worked the same shift forever(due to having another job) an ultimatum. You come in when I say you do or we don't need you. He did this to a guy who had been there 5-6 years working the same shift that whole time because he had a night job as well. Told him if he couldn't be there earlier than when he was used to coming in then there was no longer a spot at lowes for him. This guy is a real winner. Oh but he enjoyed his camping and boating time with the millworks dept manager and his family, because he was one of his best buddies ;) if you see where I'm going with this.
Devils Fan

Charlotte, NC

#13 Feb 24, 2013
I thought the 3 write ups had to be for the same things within one year. One year after the first write up the slate is clean. I could be wrong.
I'd tell your husband to try and wait it out as a cocksucker of a store manager he has usually is fired from Lowes. Lowes does not care how good of a store manager you are or if you're in the good ole boy club. Once Lowes starts seeing the resources they are spending on employee complaints they sure will fire a manager before a lawsuit happens.
Lowes seems to hire the stupidest lawyers under the sun for the simple fact they lose almost all cases.
Like others have said document everything! If he is a specialist he should print the sspt report every Wednesday. That way if his lack of sales is a reason for termination he could use that report because all specialist are on that report. If other specialists are lacking sales then you may have a case.
Another idea would be to print out the customer's ( the one that complained against your husband) info from genesis and write down address and phone number. DO NOT take the form he printed because it is Lowes property! This way you may have a contact for your lawyer if it gets that far. I'm 100% sure in the customer's eyes that did the complaining never wanted a firing happen over a complaint.
It's not Lowes it's the douchebag of a manager at the store.

Since: Jan 13

Location hidden

#14 Feb 24, 2013
Devils Fan wrote:
I thought the 3 write ups had to be for the same things within one year. One year after the first write up the slate is clean. I could be wrong.
I'd tell your husband to try and wait it out as a cocksucker of a store manager he has usually is fired from Lowes. Lowes does not care how good of a store manager you are or if you're in the good ole boy club. Once Lowes starts seeing the resources they are spending on employee complaints they sure will fire a manager before a lawsuit happens.
Lowes seems to hire the stupidest lawyers under the sun for the simple fact they lose almost all cases.
Like others have said document everything! If he is a specialist he should print the sspt report every Wednesday. That way if his lack of sales is a reason for termination he could use that report because all specialist are on that report. If other specialists are lacking sales then you may have a case.
Another idea would be to print out the customer's ( the one that complained against your husband) info from genesis and write down address and phone number. DO NOT take the form he printed because it is Lowes property! This way you may have a contact for your lawyer if it gets that far. I'm 100% sure in the customer's eyes that did the complaining never wanted a firing happen over a complaint.
It's not Lowes it's the douchebag of a manager at the store.
Exactly! I did ask him that I thought after a year the write ups fall off? He said he wasn't positive but were coming up on a year for the first one I believe. Ill have him look more into it. Most of the time I believe customers don't want people fired over complaints either. I hear from my husband that customers complain about the slightest things there and not just against him but anyone really, I just think this mgr uses it as ammunition. He was hired in of the street if that makes a difference.
HE NEEDS LOVIN

Coplay, PA

#15 Feb 24, 2013
Mykids04 wrote:
<quoted text>
He is looking for a new job. He applied a couple different places about a month ago just because he really can't stand this place anymore.
And when they contact Lowe's asking for references, he will be toast for sure. Unfortunately.

I feel for you guys. But tell him to think about you and the kids first.

When he is off, help him forget about the shiity job he has. Make his favorite meals, tell him you love him. Give him some "good lovin'", do things with the kids.

He should go and tell the manager that he has thought about his past performance and complaints and realized he handled it the wrong way and wants a chance to prove that he is that committed "engaged" Lowe's employee of the future.

Then he needs to outwork every swinging d!ck around him with out complaining or gossiping.

Do that until the economy improves or maybe things will turn around and he will get promoted. At the same time keep interviewing, but caution perspective employers that if they check references, it could cost him some trouble.

If he is gainfully employed for a number of years at the same place, the new employer really doesn't need to contact Lowe's.
ex-Employee

Brockton, MA

#16 Feb 24, 2013
"Unemployment benefits are calculated based on the earnings of the worker in his former job. If the worker takes a part-time job, he is allowed to earn a certain amount of money before his unemployment benefits are affected. If he earns more than a certain amount, his unemployment benefits are reduced according to how much he has earned. However, he will never receive less total income than he would have received from unemployment alone, and in most instances will receive more.

For instance, in Texas, a job seeker collecting unemployment benefits is allowed to earn up to 125 percent each week of his weekly unemployment benefit amount from a part-time job and remain eligible for unemployment benefits. If he earns less than 125 percent of his weekly benefit amount, the state will pay the difference, so that he would actually receive 125 percent in total income of what he would have received from unemployment alone.

This means that an unemployed job seeker in Texas who is eligible for $100 per week in unemployment benefits, and earns $50 dollars per week through part-time work would be paid an additional $50 in unemployment benefits. His total weekly income would be $125, rather than $100, for as long as he held his part-time job and remained eligible for unemployment benefits."

Since: Dec 12

Location hidden

#17 Feb 24, 2013
I know you love your husband, but it is pretty obvious at this point that the store management does not. I would also question how much the customers love him if two of his write ups are for customer complaints. Yes, he will soon be looking for a job. Yes, they will fight his unemployment claim, because everything will be well documented. No, it doesn't matter if he doesn't sign the termination papers. They are simply a notice, not an agreement. No, management is not targeting long-term employees. That is simply an excuse used by people that aren't performing well so they can blame management and not take responsibility for themselves. I feel for you, I really do. I would hate to be out of a job right now too. Your saving grace will be that as long as you follow through with the appeals process, there is a good chance the UI judge will side with the employee in a lot of cases. The system is built to err on the side of the employee. Good luck, and I would suggest he try and find something (anything) now, rather than waiting to be terminated so there isn't a term in his employment history.

Since: Dec 12

Location hidden

#18 Feb 24, 2013
Devils Fan wrote:
I thought the 3 write ups had to be for the same things within one year. One year after the first write up the slate is clean. I could be wrong.
I'd tell your husband to try and wait it out as a cocksucker of a store manager he has usually is fired from Lowes. Lowes does not care how good of a store manager you are or if you're in the good ole boy club. Once Lowes starts seeing the resources they are spending on employee complaints they sure will fire a manager before a lawsuit happens.
Lowes seems to hire the stupidest lawyers under the sun for the simple fact they lose almost all cases.
Like others have said document everything! If he is a specialist he should print the sspt report every Wednesday. That way if his lack of sales is a reason for termination he could use that report because all specialist are on that report. If other specialists are lacking sales then you may have a case.
Another idea would be to print out the customer's ( the one that complained against your husband) info from genesis and write down address and phone number. DO NOT take the form he printed because it is Lowes property! This way you may have a contact for your lawyer if it gets that far. I'm 100% sure in the customer's eyes that did the complaining never wanted a firing happen over a complaint.
It's not Lowes it's the douchebag of a manager at the store.
Write ups stack regardless of what they are about. You could be written up with an initial warning for attendance, then a written warning for a customer complaint, then a final for forgetting to complete the blue dot audit, then terminated for any offence related or not. The date that a write up falls off your record is based on the type. If you get a written, it stays on for 6 months. A final lasts for 12 months. That means he his on a final warning for 12 months from the day he just got his last write up. It doesn't matter when the other ones would have expired, because the final trumps them. That means he can't screw up for 12 months or he's gone.

DO NOT under any circumstances take customer personal information from the system for any reason. If you try to present it to a judge and it was obtained illegally, which it would be, you would immediately lose your unemployment case. That alone would be gross misconduct which would not only disqualify you from claiming unemployment, but also not allow you to claim it for the 12 months following as a penalty.

Since: Jan 13

Location hidden

#19 Feb 24, 2013
DMxMD wrote:
I know you love your husband, but it is pretty obvious at this point that the store management does not. I would also question how much the customers love him if two of his write ups are for customer complaints. Yes, he will soon be looking for a job. Yes, they will fight his unemployment claim, because everything will be well documented. No, it doesn't matter if he doesn't sign the termination papers. They are simply a notice, not an agreement. No, management is not targeting long-term employees. That is simply an excuse used by people that aren't performing well so they can blame management and not take responsibility for themselves. I feel for you, I really do. I would hate to be out of a job right now too. Your saving grace will be that as long as you follow through with the appeals process, there is a good chance the UI judge will side with the employee in a lot of cases. The system is built to err on the side of the employee. Good luck, and I would suggest he try and find something (anything) now, rather than waiting to be terminated so there isn't a term in his employment history.
They are targeting long term employees maybe not in your store but I've seen it done and not just in lowes. He actually does perform well which is why most managers come to him for help because he knows it and he knows it well. It's not just him they're doing this to maybe you didn't see that part. They're doing it to several employees that have been there long term and writing up those for whatever reason. This lowes has lost more people in the last year and half than ever before, and those that are still there are all miserable so you can't speak for this individual store which once was one of the top in its region had now sunk below the other stores since the new manager and no one wants to transfer into this store. It would be a wake up call for you to come into this store I'm sure.

Since: Jan 13

Location hidden

#20 Feb 24, 2013
DMxMD wrote:
I know you love your husband, but it is pretty obvious at this point that the store management does not. I would also question how much the customers love him if two of his write ups are for customer complaints. Yes, he will soon be looking for a job. Yes, they will fight his unemployment claim, because everything will be well documented. No, it doesn't matter if he doesn't sign the termination papers. They are simply a notice, not an agreement. No, management is not targeting long-term employees. That is simply an excuse used by people that aren't performing well so they can blame management and not take responsibility for themselves. I feel for you, I really do. I would hate to be out of a job right now too. Your saving grace will be that as long as you follow through with the appeals process, there is a good chance the UI judge will side with the employee in a lot of cases. The system is built to err on the side of the employee. Good luck, and I would suggest he try and find something (anything) now, rather than waiting to be terminated so there isn't a term in his employment history.
Oh and you can question how much the customers love him all you want. We see his customers out in town and the come up to him and shake his hand and thank him for his help. Bottom line is all it takes is a few customers who get pissed off over one little thing or because they don't get their way and i know it happens to even the best of employees and a manger whose ass he won't bend over and kiss and there you go. The manager is trying to bring in his own employees that he wants hired and get rid of the existing ones, period.

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