pay rate advisor
Posted in the Lowes Companies Forum
#1 Feb 4, 2013
experienced workers are making less than new employees on average, i know of one specific case where the one specialist has seven yrs experience. this is f#&ked.
“Bumming a smoke in Fresno”
Since: Feb 13
#2 Feb 4, 2013
You know, we realize that retailers, Lowe's included, are not treating customers as well as they once did, what with reduced staffing and of course, doing everything possible to run off people with any expertise.
Now, I manage a delivery department, and I've been out in the trucks with my guys on ride-alongs and assists...and I've witnessed the crap that customers put them through, and how salespeople don't exactly mislead, but many times don't totally inform the customers of what to expect.
I've helped deliver appliances that are PERFECT when we leave, then when we get back to the store, there's suddenly a "nick" where there wasn't one before.....and management wants to know just when we are going to replace it without overtime...
Now, what makes my teeth grind, is if an associate buys an item from Lowe's and there is a problem and the associate asks for a replacement, management takes a Go-To-Hell attitude.....I have had this happen to me over an expensive appliance, and sure as heck, it only lasted 3 years. Bet your bippy I bought the next one at Sears....and will never buy another from Lowe's.
I have a friend associate whose lawn-mower went to heck after 3 uses, and the managers basically told him that's just tough. He had to call Corporate to get something done.
Another one had all the windows in their house replaced by an outside company, because of our store's reputation with handling of associates' problems on purchases.
Now, dammitall.....it would seem that when times are tough, sales are rotten, wouldn't you be wise to take care of your number one customer....the associates? They're your FRONT line....and they tell customers about how happy they are with their purchases and service.
I expect that there are others that have had things happen like this, and I'm sure there are many more associates that are very happy with their management's treatment.
So, ya all tell me I'm full of it, sour grapes or whatever, I'm ready.
#3 Feb 5, 2013
I work in a store now and our customers are well taken ccare of in fact we have the opposite issue and that we are know for taking care of our customers no matter what the issue..We'll make it right even if we did no wrong.
#4 Feb 5, 2013
Terry, how your management puts up with your attitude is beyond me. If you hate Lowe's that much, you should quit. I'm sure your bitterness brings down the entire staff around you.
#5 Feb 5, 2013
We don't like positive shit here! Take that crap to redvests!
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