cartridge error
Ellen in NJ

Wayne, NJ

#1 Apr 9, 2013
My printer tells me I have a cartridge error. It says I should turn the printer off, take out both cartridges, reinsert both cartridges and turn on the printer. I have done this several times with no change. In the morning, it will print one or two items, and then it stops and that message appears again. There had been a message saying the color ink was low, so I replaced that, but it still didn't work. (I have misplaced my user's book, so I am hoping someone else had this problem and found a solution) Thank you.

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