Scanner overcharges put Ralphs in hot...

Scanner overcharges put Ralphs in hot water with LA

There are 6 comments on the Long Beach Press-Telegram story from Jun 30, 2010, titled Scanner overcharges put Ralphs in hot water with LA. In it, Long Beach Press-Telegram reports that:

The Los Angeles City Attorney's Office today announced new misdemeanor charges against Ralphs Grocery Co.

Join the discussion below, or Read more at Long Beach Press-Telegram.

Ralphs Sux

Monterey Park, CA

#2 Jun 30, 2010
Shop at NATURAL FOODS or Trader Joes. Much better food for your health and alot of Organic products!!
Charles Manson

AOL

#3 Jun 30, 2010
I think Ralph's has gold dust sprinkled on everything they sell. How else can you explain the prices they charge? And don't tell me it has anything to do with the union labor force either.
the obsever

Northridge, CA

#4 Jun 30, 2010
I have witnessed Ralph's Markets over the years engage in this fraudulent practice. This is the 3RD time in the span of 13 years that this cheating and dishonest Company has done this. I knew an employee who was in middle management over at their headquarters in Compton who remarked that Kroger Inc tacitly condones this practice hoping that they will not get caught, and if they do, they will apologize and do it again in the future because they know that the public is either too stupid to shop somewhere else or will forget in time what the company has done. So shoppers, every time you shop at the place that promises you "great service with lower prices" keep in mind that they will sucker you and then laugh at your stupidity every time you enter their store. Caveat Emptor!!!
Cameronsdad

Huntington Beach, CA

#5 Jul 1, 2010
I have always been suspicious of the prices rung up at the register. I mean how do you know that package of hamburger that says it is 1.25 lbs is really 1.25 lbs? Or how about, you pickup a jar of spaghetti sauce. On the counter it has the price listed as 2.29, after finishing picking up all your other groceries are you really going to remember that the sign had 2.29? Are you even going to notice if it was rung up for 2.49 at the register?
cracker stacker

Torrance, CA

#6 Jul 1, 2010
I have worked for Ralphs for over 30 years. Not only does Ralphs not condone this practice but the manager of the store is often disciplined. Some of the incidents that I know of where Ralphs had allegedly overcharged the customers were cashier errors while ringing up salad bar items. Since these allegations were brought up the company changed the cashier procedure for these items which removed the possibility of cashier error on these.

Some other incidents were where the frozen seafood had too much ice crystals on the product. This ice was to be washed off prior to weighing. The clerk failed to wash off the ice and therefore overcharged the customer by a small amount. So again it was operator error not corporate.

Corporate has been warning the stores for more than a year that County agencies are looking for more revenue. It is my opinion that since taxes have become politically dangerous to initiate they are looking for more revenue in the form of penalties.
the obsever wrote:
I have witnessed Ralph's Markets over the years engage in this fraudulent practice. This is the 3RD time in the span of 13 years that this cheating and dishonest Company has done this. I knew an employee who was in middle management over at their headquarters in Compton who remarked that Kroger Inc tacitly condones this practice hoping that they will not get caught, and if they do, they will apologize and do it again in the future because they know that the public is either too stupid to shop somewhere else or will forget in time what the company has done. So shoppers, every time you shop at the place that promises you "great service with lower prices" keep in mind that they will sucker you and then laugh at your stupidity every time you enter their store. Caveat Emptor!!!
StoryM

Dayton, OH

#7 Jul 4, 2010
the obsever wrote:
I have witnessed Ralph's Markets over the years engage in this fraudulent practice. This is the 3RD time in the span of 13 years that this cheating and dishonest Company has done this. I knew an employee who was in middle management over at their headquarters in Compton who remarked that Kroger Inc tacitly condones this practice hoping that they will not get caught, and if they do, they will apologize and do it again in the future because they know that the public is either too stupid to shop somewhere else or will forget in time what the company has done. So shoppers, every time you shop at the place that promises you "great service with lower prices" keep in mind that they will sucker you and then laugh at your stupidity every time you enter their store. Caveat Emptor!!!
It is statements like this one that cause me to laugh.

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