I have worked for Ralphs for over 30 years. Not only does Ralphs not condone this practice but the manager of the store is often disciplined. Some of the incidents that I know of where Ralphs had allegedly overcharged the customers were cashier errors while ringing up salad bar items. Since these allegations were brought up the company changed the cashier procedure for these items which removed the possibility of cashier error on these.
Some other incidents were where the frozen seafood had too much ice crystals on the product. This ice was to be washed off prior to weighing. The clerk failed to wash off the ice and therefore overcharged the customer by a small amount. So again it was operator error not corporate.
Corporate has been warning the stores for more than a year that County agencies are looking for more revenue. It is my opinion that since taxes have become politically dangerous to initiate they are looking for more revenue in the form of penalties.
I have witnessed Ralph's Markets over the years engage in this fraudulent practice. This is the 3RD time in the span of 13 years that this cheating and dishonest Company has done this. I knew an employee who was in middle management over at their headquarters in Compton who remarked that Kroger Inc tacitly condones this practice hoping that they will not get caught, and if they do, they will apologize and do it again in the future because they know that the public is either too stupid to shop somewhere else or will forget in time what the company has done. So shoppers, every time you shop at the place that promises you "great service with lower prices" keep in mind that they will sucker you and then laugh at your stupidity every time you enter their store. Caveat Emptor!!!