Posted in the Kroger Forum
Since: Dec 12
#1 Dec 10, 2012
I visited my Dr. last week to get a refill for anxiety medication that I have taken for several years, my Dr. informed me that the Kroger Pharmacy I use called their Office back in August when my neck Surgeon called in a prescription for Diazepam (second cervical neck fusion was July of this year) to help with pain, and muscle relaxation. My Surgeon did not have a problem with it, as he prescribed it right after my Surgery, and realized it's a long recovery process.
My Dr. said that Kroger "flagged" me, as if I were double dipping in the controlled substance cookie jar. My Dr. informed me that the two should not be taken together, and that Kroger advised them not to fill further prescriptions for either! Rather than the Pharmacy advise me of the risks of taking the two medications together, and ask that I wait to fill one, they called my Dr, and advised them?!?!?
I called the Pharmacy, and asked if I had ever signed anything regarding Hippa Laws. The Women looked in my Profile, and said what I signed was that they were NOT supposed to discuss my personal Profile with anyone.
My Dr. said that he would fill it one more time, then I will have to see the head of staff the next time to discuss other options which would be fine, but I know what's best for me. Living with severe anxiety is not fun and runs in my family. Without this medication, I will not be able to work unless I change fields after 22 years. I work, as many in a high stress job, have to drive a lot, make presentations, and review files for Gas wells that are sometimes a $500,000,000.00 Prospect.
Any feedback regarding Kroger's acts, and what to do regarding their "what seems to be unlawful" acts would be greatly appreciated. While I am checking into filing a Lawsuit, I don't want to do that just yet. For now, I am taking my business back to Walgreens now that they have opened one in the area where I moved 5 years ago.
#2 Jan 6, 2013
I worked for Walgreens for 8 years... If the pharmacist had reason to believe that you were "double dipping" they are absolutely within their boundaries to call the doctor. It's under the good faith dispensing that all pharmacist are suppose to follow. By calling your doctor to talk to them about your medications there is no HIPPA violation. Had they called a talked to the secretary or something... Then there is an issue. The pharmacist was acting as all pharmacists should if they believe a patient is abusing narcotics or any other medication.
#3 Jan 8, 2013
And it's HIPAA, Not HIPPA... Sorry, should have caught that earlier...
#4 Jan 8, 2013
You really had to recite my entire post? And sorry HIPAA. Btw Kroger did speak to the desk clerk. The Dr's as most are extremely busy and don't return calls so people leave a sometimes very detailed message. What now? Also I know Walgreens would have spoke to me rather than call my Dr and I am NOT abusing drugs
#5 Jan 8, 2013
Not all Walgreens would... I was not implying you were abusing drugs was just giving you information from my experience since you posted on a pubic forum and asked, that's all.
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