KeyBank to pursue Columbus inroads | ...

KeyBank to pursue Columbus inroads | The Columbus Dispatch

There are 1 comment on the Columbus Dispatch story from Jan 9, 2011, titled KeyBank to pursue Columbus inroads | The Columbus Dispatch. In it, Columbus Dispatch reports that:

Now through the worst recession in decades and with profits back on track, Cleveland-based KeyBank is set to start growing again.

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Gordon Shumway

United States

#1 Jan 9, 2011
Just remember: KeyBank outsourced pretty much, their WHOLE IT dept. to India.

Outsourcing has its pros and cons. In this case, I know that KeyBank brought over India resources, had their American counterparts train them and then laid off the Americans.

They would tell you: it's the cost of doing business. I know of other financial institutions which also outsource but they have committed to NOT laying off Americans but rather, use the outsourcing as a partnership to fill the void where they exist.

Best of luck.

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