Here you go, that cashier is really a restocker, check out what he is doing when the consumer walks up, this should be fun at Christmas, trying to restock, having customers run to you, trying to check people out, they get hung up on something, but you are in a not in a queue feeding multi cashiers, you have committed to a queue feeding this one iPod guy, lovely.. You betcha, Ron reinvented retail for the worst. http://www.jcpmediaroom.com/media/1625/Mobile...
No first in, first served at JCP via of line queues, no, you have to track them down on your own, interrupt that "consumer service" iPod toter for a clumsily scan, love seeing her hold her 2 items, the shuffle. See one of these clowns across the floor, better run before someone gets to him first for checkout or worst someone runs them to the backroom to replace the few items they stack out.
It is truly a shame JCP is taking these videos down, you see what the vision was, running the store on a skelton crew, the customer pays the price, it wasn't for better service. I see how he plan to double profits per sq foot, reduce the cost of staff.
I have never seen such a collection of bad ideas as this whole vision.
This reminds me of Windows 8. In ordered to force a mobile OS onto your consumer base you boot a desktop into it. You change the desktop apps to favor touch via of ribbon bars replacing drop down menus and clueless hidden swipes.
You now have a device that isn't a good mobile device, basically a phone interface duct taped onto a desktop system that is now clumpy, awkward to use.
McGregory makes a power boat/sailboat like this. It does function as both, but either very well as the hulls need to be of two different types for optimal performance.