Store-level layoffs hit J.C. Penney

Store-level layoffs hit J.C. Penney

There are 127 comments on the Pegasus News story from May 7, 2012, titled Store-level layoffs hit J.C. Penney. In it, Pegasus News reports that:

The latest round of layoffs to hit J.C. Penney came last Wednesday, when the retail giant announced store-level layoffs.

Join the discussion below, or Read more at Pegasus News.

EX jcp employee

Pikeville, KY

#41 Jul 13, 2012
catherine wrote:
I worked for jc penney for 16 years I loved the people and the job. I thought I would retire from my job. I am one of Ron Johnsons casualties. The day I was layed off there was no thank you for all your years of dedication and loyalty, We were made to feel like theives in the night, hang our heads, dont talk to associates Im angry and hurt, starting therapy this week to try to find out who I am without the company I loved thanks to Ron Johnson ,I believe he should be put on a stage in front of everyone whos life he has destroyed.
I'm so sorry for yours and many others loss and I truley know how you feel. So many good people have been done wrong. We all could use some good therapy. I miss my friends alot of them got the same thing I did nothing. We live in a town with no jobs no ins. it really does make you mad. Ron Johnson SHAME ON YOU!!!!!
Joe

Plano, TX

#42 Jul 13, 2012
This fair and square pricing plan is a hoax. It's just an illusion that JCP uses to get people to pay higher prices. I bought a shirt at Kohls that was also at JCP but they were exactly the same price because everyday price at JCP equals the sales price at Kohls (and it's always on sale at Kohls) But, at Kohls you get cash back. So, Kohls is cheaper. Ron Johnson is fraud.
Miss Sunshine

Antioch, CA

#43 Jul 14, 2012
I Believe wrote:
I believe in Mr Johnson, he has a great track record, for everyone who's dissatisfied there are two more that are very pleased in the direction JCP is going. Oh and far as the million mom's, all I can say how sad, to be that old and be so closed minded, I mean really! Were not living in the 50's get a clue! Better yet get a mind of your own!
One last thing Mr. Johnson has a lot to do with Apple, however I bet u own a few of those!
P.S. We love u Ellen!!!!!!!!!
I was hopeful that the new direction would be good, but it didn't turn out to be. I was a very dedicated associate in a store that was 4 years old. I started before the store opened and had been a supervisor for a couple of years. I loved the company and I loved my job. I poured my heart and soul into that job and gave them 150%. I had an exemplary work history with them.....and I never saw this coming. I knew when Mr. Johnson took over there would be change and adjustment......we were told that and were prepared for it. But nobody imagined that it would be so compltely changed to a degree that it's not even the same store. It is hard to continue to think positively about the direction and future of the company when you see all that is happening. I don't know where you are from, but I have a hard time believing that there are two satisfied people for every one dissatisfied. While some of the changes are good, many of them are not. In the store I used to work in, business was dropping continually before I was let go, and the few times since then I have been there it has been like a ghost town. Customers are very unhappy about many of the changes. While change can be necessary (and it probably was), too much changed too fast and some of the things changed were part of the very core of the company's foundation. I have a lot of friends who are still working there and they all say that morale is at an all time low. Associates are not happy anymore.....which is sad because our store used to be a very happy place. I hope JCPenney survives this. I have been a JCPenney shopper for many years (not only all the years my kids were growing up, but when I was young too) I hate to see this man run this beloved company into the ground. Maybe he should have started a new company if he wanted to se something like this....and started one store at a time rather than taking an established company and turning it into a startup as he says.
awalker

Escondido, CA

#44 Jul 15, 2012
I believe for every person that expresses their dissatisfaction there are at least 3 more who don't. The sales (lack of) indicate such.
Becky

Berlin, CT

#45 Jul 16, 2012
I am a former shopper at Penneys. I got my first credit card from Penneys in 1972. We often shopped there for many items. Their sales and prices were great. I am a daily shopper on line and know Penney's prices well. I've given up. I walked through the store today. It was empty! I am a shopper at Horchow, Pottery Barn, Neiman Marcus, Macys, Bloomingdales, but I still shopped J. C. Penney. I'm done. I can't find a reason to go to the store or shop on line. I don't even look at ther product booklets. Save money. Send a less expensive "circular".
NO Name

Vestal, NY

#46 Jul 19, 2012
walker wrote:
I made a catalog return at a JCP last week. The associate was sloppily dressed and had lank, greasy hair. She didn't even look at what I was returning, didn't credit me for FOUR ITEMS, made a mess of the transaction that required calling a manager and even charging me for a return I didn't have! I ended up being late for a doctor's appt. because of this moron. I have been increasingly dissatisfied with Penneys for years now and the recent changes in addition to loss of quality has made me sooo glad that I am done with this retailer for the rest of my life.
MAYBE YOU SHOULD HAVE LEFT MORE TIME BETWEEN JCP AND DOCTORS. THINGS HAPPEN IN LIFE, DONT BLAME AN ASSOCIATE FOR YOUR LACK OF TIME MANAGEMENT.
GeorgeMason

Escondido, CA

#47 Jul 19, 2012
NO Name wrote:
<quoted text>
MAYBE YOU SHOULD HAVE LEFT MORE TIME BETWEEN JCP AND DOCTORS. THINGS HAPPEN IN LIFE, DONT BLAME AN ASSOCIATE FOR YOUR LACK OF TIME MANAGEMENT.
Funny how you overlooked the stupidity of the JCP clerk to attack someone for lack of time management skills. You must be a loyal JCP employee or Ron Johnson lover.
marie

Wilmington, OH

#48 Jul 20, 2012
Ex-jcp employee here. I was a supervisor and I lost my job with 6 others in my store on April 30(although paid through May 19). I signed my severance agreement as did everyone else who lost their jobs that day. Imagine my surprise (not) to discover that within 1.5 months, my job suddenly reappeared with a new title and someone new in the position. I'm certain she's being paid less than I was. Most of the eliminated were long-termers or made more than other supervisors. Shabby treatment from the company created by the Golden Rule. Although they're hiring for back to school people, news now says they'll be eliminating the need for cashiers when they roll out self-checkout next year with a new RFID system. Good luck 1%'ers. I hope to live long enough to see the day of the milions upon millions of dollars being paid to people who ultimately hurt society and the economy
marie

Wilmington, OH

#49 Jul 20, 2012
comes to an end.
EX jcp employee

Winchester, KY

#50 Jul 21, 2012
A Nony Mouse wrote:
<quoted text>
Obviously, you are somebody who is employed at JCP. Speaking fraternally, I quite agree with you. 5 supervisors laid off in 1 day @ my store! Several longtime merchandisers given the "golden handshake". Catalog desk eliminated!( this is good & bad ...the upside being that clueless associates can't point & say..."dunno...duh go there"anymore. The downside being that assoc. don't know catalog & they're screwing up!) Morale sucks. Smaller merged visual/pricing/support teams leaves them overburdened & frazzled @ set time. Elimination of commission areas further reduced staff (most good, some deadwood). By eliminating most full timers, the part-time,non-english speaking teenage twerps they are hiring will further torpedo customer svc.
I could go on & on. Goodbye "fair & square"--Hello nightmare!


I hear the self-service plan is coming now to all stores. Check your own self out. What next? LOL
EX jcp employee

Winchester, KY

#51 Jul 21, 2012
GeorgeMason wrote:
<quoted text>
Funny how you overlooked the stupidity of the JCP clerk to attack someone for lack of time management skills. You must be a loyal JCP employee or Ron Johnson lover.
What happen to the customer is always right!
laid-off

Tucson, AZ

#52 Jul 23, 2012
catherine wrote:
I worked for jc penney for 16 years I loved the people and the job. I thought I would retire from my job. I am one of Ron Johnsons casualties. The day I was layed off there was no thank you for all your years of dedication and loyalty, We were made to feel like theives in the night, hang our heads, dont talk to associates Im angry and hurt, starting therapy this week to try to find out who I am without the company I loved thanks to Ron Johnson ,I believe he should be put on a stage in front of everyone whos life he has destroyed.
I feel exactly the same way very down and depressed. but there has to be life after jcp.it just may take a while for us to get over this. god bless!
Way to go Ronny boy

United States

#53 Jul 23, 2012
I think that 2nd quarter sells are very very low. They will come out August 10 with the report. Now they are selling off their Realestate stocks I see. This tells me they have a cash flow problem to compensate for the low store sells. I expect the shorts will dump their stocks after the report. August shares will probaly be around $18 per share.
depressedwithmyj ob-at jcp

Wellington, OH

#54 Jul 25, 2012
I have worked for jcp for almost 4 years. I was a loyal jcp shopper since 1973. I still technically am "employed" as a jcp associate - sorry, now specialist - but my hours have been cut from 30-35 per week to two, four-hour shifts per week. I can't find another job and keep hoping things will change. They are, but for the worse! Employee morale is in the dumper and if you aren't a cheerleader for the new jcp, you are harrassed and threatened with termination completely. Like thousands of others in this economy, I am barely able to make ends meet.I find myself severely depressed and though I still love the customers that do come into the store, it's getting increasingly hard to come through that door in the morning. For people who say,'just get another job', I've been seriously hunting since April and haven't even had a bite (possibly because I'm over 50?). Shame on you Ron Johnson for ruining so many lives and livelihoods.
EX jcp employee

Lebanon, KY

#55 Jul 26, 2012
depressedwithmyjob-at jcp wrote:
I have worked for jcp for almost 4 years. I was a loyal jcp shopper since 1973. I still technically am "employed" as a jcp associate - sorry, now specialist - but my hours have been cut from 30-35 per week to two, four-hour shifts per week. I can't find another job and keep hoping things will change. They are, but for the worse! Employee morale is in the dumper and if you aren't a cheerleader for the new jcp, you are harrassed and threatened with termination completely. Like thousands of others in this economy, I am barely able to make ends meet.I find myself severely depressed and though I still love the customers that do come into the store, it's getting increasingly hard to come through that door in the morning. For people who say,'just get another job', I've been seriously hunting since April and haven't even had a bite (possibly because I'm over 50?). Shame on you Ron Johnson for ruining so many lives and livelihoods.
AMEN!
Anonymous

Woonsocket, RI

#56 Aug 10, 2012
GeorgeMason wrote:
<quoted text>
Funny how you overlooked the stupidity of the JCP clerk to attack someone for lack of time management skills. You must be a loyal JCP employee or Ron Johnson lover.
OR...maybe it was the same sleazebag customer who came into MY store with 15 OLD catalog items in a suitcase, yet!...(2-5 years old)and expected every penny back for them! The many happy returns policy-- SUCKS! I handled the return to the customer's satisfaction--getting him refunds & store credits for the merchandise but it took a while as I had to call central catalog. This is not the 1st time this has happened & won't be the last. I WOULD PRETTY MUCH CALL THIS THEFT! CALL THIS THEFT!
Anonymous

Woonsocket, RI

#57 Aug 14, 2012
EX jcp employee wrote:
<quoted text>
I hear the self-service plan is coming now to all stores. Check your own self out. What next? LOL
Oh yeah...it's beginning already. Employees are walking around with ipads to do checkouts. There will be no more cash registers by 2014. So, the "Apple-ization" of JCP has begun! But what about the little old ladies & illegal aliens who only use CASH!? Soon JCP can kiss this customer base goodbye--& there will go the greedy shoppers who scarf up all the $2.00 clearance!
JCP Fan

Lafayette, IN

#58 Aug 16, 2012
mom - florida wrote:
Needless to say , as an employee for more than 15 yrs., "fair and Square " strategy should go both ways. Laying off and cutting hours to good hard, working people is not "fair and square". A 5 hour per week schedule . Get Real Mr.CEO.
I too have been an associate there for about the same length of time. My hours have actually have tripled recently once I increased my availability. I have embraced the changes so far and am excited about the total picture when all this happens. I find that most of the long term associate, even the good ones, have not had that same positive attitude. Change is difficult and I have found that the majority of my coworkers have been anxious and look at the changes as a negative. Many left on their own accord and many that were forced to leave, well there was often a legit reason. The company has struggled in recent years and a definite change was in order. A lot of the criticisms being made like going more high tech is being incorporated by other retail companies, Yet, only JCP gets hate comments on all the web sites. I look atJCP as a leader in changes that HAVE to be made to be survivors in the biz These guys did their homework on what worked and what didn't. They made a few mistakes along the way, but they are listening to constructive comments from consumers and associates. I am willing to hang in there for the long haul as have faith in the direction the company is going.
kaley

Carson, CA

#59 Aug 16, 2012
JCP Fan wrote:
<quoted text>
I too have been an associate there for about the same length of time. My hours have actually have tripled recently once I increased my availability. I have embraced the changes so far and am excited about the total picture when all this happens. I find that most of the long term associate, even the good ones, have not had that same positive attitude. Change is difficult and I have found that the majority of my coworkers have been anxious and look at the changes as a negative. Many left on their own accord and many that were forced to leave, well there was often a legit reason. The company has struggled in recent years and a definite change was in order. A lot of the criticisms being made like going more high tech is being incorporated by other retail companies, Yet, only JCP gets hate comments on all the web sites. I look atJCP as a leader in changes that HAVE to be made to be survivors in the biz These guys did their homework on what worked and what didn't. They made a few mistakes along the way, but they are listening to constructive comments from consumers and associates. I am willing to hang in there for the long haul as have faith in the direction the company is going.
Good for you because I don't think everyone has had the same luck as you. Many of us have opened our availability and still don't get more than 4 hours a day.
Anonymous

Woonsocket, RI

#60 Aug 19, 2012
JCP Fan wrote:
<quoted text>
I am willing to hang in there for the long haul as have faith in the direction the company is going.
I agree, there are more hours. Open availability helps.So does an open mind. If one is willing to be flexible, learn new things & work in more than one capacity--different areas, one will get hours. I can see morale slowly bouncing back from the fear & uncertainty of a few months ago. Sales were fabulous this weekend, hopefully these trends will continue. I was fearing a dismal back to school season, but that hasn't happened. Yes, these changes were brutal, but necessary, I suppose from a business standpoint. I'm with you & hanging in there to see where it goes!

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