Store-level layoffs hit J.C. Penney

May 7, 2012 Full story: Pegasus News 127

The latest round of layoffs to hit J.C. Penney came last Wednesday, when the retail giant announced store-level layoffs.

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A Nony Mouse

Lynn, MA

#21 Jun 3, 2012
Obviously, you are somebody who is employed at JCP. Speaking fraternally, I quite agree with you. 5 supervisors laid off in 1 day @ my store! Several longtime merchandisers given the "golden handshake". Catalog desk eliminated!( this is good & bad ...the upside being that clueless associates can't point & say..."dunno...duh go there"anymore. The downside being that assoc. don't know catalog & they're screwing up!) Morale sucks. Smaller merged visual/pricing/support teams leaves them overburdened & frazzled @ set time. Elimination of commission areas further reduced staff (most good, some deadwood). By eliminating most full timers, the part-time,non-english speaking teenage twerps they are hiring will further torpedo customer svc.
I could go on & on. Goodbye "fair & square"--Hello nightmare!
I believe

Aurora, IL

#22 Jun 7, 2012
I believe in what JCP is trying to do. No more coupons, thank goodness!! The prices are great always without the need for a coupon. I worked retail for many years and I have seen such abuse by the general public using coupons. Lets be open minded here and give it a chance. The stores are brighter, cleaner and the products are a good value. Why is the word SALE so important to everyone. Come on.....when things are on sale it just means they were marked UP to begin with. Basic marketing strategy. Duh!! How about looking at our purchases with new eyes, like perceived value. Am I buying this item because it is on sale or because I really want it and it is worth it to me. Lets give change a chance! Imagine if everything always stayed the same......
DOJ

Lexington Park, MD

#23 Jun 9, 2012
Lets be real, Ron Johnson is rich and doesn't really give a hoot about the middle class people who bust their butts everyday for his company. He wants JC Penney's transformation to appeal to the upper class, in other words, his class of people.
Can you believe that? James Cash Penney, the founder of JC Penney formed his company for the middle class people. If Ron Johnson's vision for the company fails, he still walks away a rich man. The middle class customers want JC Penney the way it was! It's not Apple Science.
guest

Euless, TX

#24 Jun 10, 2012
DOJ wrote:
Lets be real, Ron Johnson is rich and doesn't really give a hoot about the middle class people who bust their butts everyday for his company. He wants JC Penney's transformation to appeal to the upper class, in other words, his class of people.
Can you believe that? James Cash Penney, the founder of JC Penney formed his company for the middle class people. If Ron Johnson's vision for the company fails, he still walks away a rich man. The middle class customers want JC Penney the way it was! It's not Apple Science.
Why try to appeal to a middle class that won't be there in a few years? He's looking to the future not the past.. There will be upper class citizens that can afford to pay more than Walmart prices, and people that can only afford to buy Walmart wardrobes. The styles in the store will be more important than pricing or politics.
here today gone tomorrow

Watseka, IL

#25 Jun 13, 2012
I agree with you that the middle class is disappearing. I think that JCP should focus
on their existing customer base, rather than going for a more upscale customer. I really doubt that
a wealthy customer will ever shop at "Penney's" or "JCP", for that matter. They have plenty of
options already, and ones that have more prestige.
I'm betting that the new lines they bring in this Fall will bomb. They actually plan on selling jeans
with a $100.00 ticket price. Should be interesting to watch.
might work

Park Hills, MO

#26 Jun 13, 2012
here today gone tomorrow wrote:
I agree with you that the middle class is disappearing. I think that JCP should focus
on their existing customer base, rather than going for a more upscale customer. I really doubt that
a wealthy customer will ever shop at "Penney's" or "JCP", for that matter. They have plenty of
options already, and ones that have more prestige.
I'm betting that the new lines they bring in this Fall will bomb. They actually plan on selling jeans
with a $100.00 ticket price. Should be interesting to watch.
If they are diesel or better yet, prvcy or bleulab. Or jeans like that, then they will have no problem picking up the clientele they are looking for, lets be honest, their current shoppers are old and can't shop from the nursing homes. They need us, and we won't buy store brands! Fewer shoppers, spending more per visit on higher end clothes makes sense to me. I don't like crowds anyway.
always ready to shop

Chelmsford, MA

#27 Jun 13, 2012
I went into a JCP two months ago after not having been in there for a few years. I liked what I saw on-line but my size, small, was already gone in every thing that I saw. I thought about asking someone for help but I didn't see anyone nearby so I just left.

I used to love to shop but I just don't have the time and energy to search for things, drag them to the dressing room and try them all on. I started wearing Not Your Daughters Jeans (NYDJ) a few years ago after I read that Jamie Lee Curtis wore them in a magazine article. Never thought I would pay $100 for jeans but tried them on in our new Nordstrom store, went home and gave away every other pair of jeans I had - mainly Talbots and Gap.(I usually buy them on-line and on sale at Nordstrom and Zappos.) Now I mainly wear NYDJ and fleece unless I have to go to work. So if the local store starts to carry nice fleece, such as North Face like Macys does now, and NYDJ, I will go back into the store. Now, NYDJ has their own website.

My only complaint is that these jeans have very short pockets in front. I have complained to NYDJ and to Nordstrom but there has been no change in the design.

I do like the ads but not enough to inspire me to get into my car and drive to the store again. I do hope that things get better for the employees that are left. I have no doubt that you are part of any turnaround that this company is capable of making.
Mingo mama

Charleston, WV

#28 Jun 18, 2012
shopper wrote:
Wow...I tried to buy something and could not find anyone to ring me up...I guess they laid off half of the store...Yes I could get it cheaper with sales and coupons...hate the new store...No customer service...JCP is going down!
It happened to me just the other day and I walked until I just about dropped to one of the two registers on the first floor of JCP.
bob haller

Pittsburgh, PA

#29 Jun 19, 2012
The NEW penneys sucks, the nice friendly helpful sales people re now chained to the register. I shopped penneys my entire life i am 55 because they HAD SERVICE:( Sadly I hope penneys goes out of business as a example to other companies! Sadly the new management will leave with a golden parachute....

Penneys a store management ruined!
retired associate

Muskegon, MI

#30 Jun 21, 2012
I worked for JCPenney for almost 33 years. I was a supervisor for about 20 of those years.I was one of 16 people in my store offered a voluntary early retirement package. I knew there was a reason they were offering it. A month after I left they offered all the supervisors a severance package. Only one supervisor in my store took their offer. Which wasn't very good. The retirement package was definently better. Who knows in the long term what will happen to the supervisors who didn't take the servarance. And as far as that goes who knows what will happen to the 6 associates in my store who didn't take the early retirement package either. I'm glad I left when I did. Life will be a struggle now because my income has been cut in half but some how I will manage to get by. I always thought I had a secure job with JCPenney until all this started coming down. I don't know what will happen to the company but I wish all my friends that I worked with for many years "Good Luck!"
Phd

Plano, TX

#31 Jun 22, 2012
The problem is the fact that no one is questioning Ron Johnson's actions or ideas. He's like a tyrannt running the company with an iron fist. He's forcing his bad ideas down the throats of all the stakeholders. He's forcing people to pay his price for merchandise, well he thinks he is anyway. It's up to the board of directors to save the company. It's time for a regime change.
Phd

Plano, TX

#32 Jun 26, 2012
Ron Johnson says that he laid people off at headquarters to save 200 million dollars. But last year he made 53 million dollars. That's 7.6 time what the previous CEO made. And under his leadership he lost 216 million dollars in sales for the first quarter. Something does seem right here. You do the math.
guest

Park Hills, MO

#33 Jun 26, 2012
Phd wrote:
Ron Johnson says that he laid people off at headquarters to save 200 million dollars. But last year he made 53 million dollars. That's 7.6 time what the previous CEO made. And under his leadership he lost 216 million dollars in sales for the first quarter. Something does seem right here. You do the math.
Run it like Romney baby! Get your money and get out! This is American job creation at its finest!

I love this guy! Making money like crazy from a company he's going to have in bankruptcy in a couple years tops!

You all think he's an idiot, I think he is
showing just how brilliant he is!

Bain isn't the only place with Savvy business men. Love this!!
laid-off

Whittier, CA

#34 Jun 26, 2012
It's nice to get a computer message saying your job has been eliminated. Employee hours are down to 6hr shifts one day per week. Your hours are based on how many credit apps you get instead of providing great customer service. Pricing structure is confusing to customers.
thanks JCP - RIP
guest

Park Hills, MO

#35 Jun 26, 2012
laid-off wrote:
It's nice to get a computer message saying your job has been eliminated. Employee hours are down to 6hr shifts one day per week. Your hours are based on how many credit apps you get instead of providing great customer service. Pricing structure is confusing to customers.
thanks JCP - RIP
Make sure you vote RMoney this fall, sorry about your job, but RMoney is going to give that billionaire CEO some more tax breaks next year, so they'll probably call you and see if you want to come back to work.
kaley

Carson, CA

#36 Jun 28, 2012
its hard to understand that even though the store doesn't seem to be doing well, they are still going along and making more changes. they're remodeling their stores to bring new shops. who even knows if that's going to work.
Way to go Ronny boy

United States

#37 Jul 5, 2012
I Believe wrote:
I believe in Mr Johnson, he has a great track record, for everyone who's dissatisfied there are two more that are very pleased in the direction JCP is going. Oh and far as the million mom's, all I can say how sad, to be that old and be so closed minded, I mean really! Were not living in the 50's get a clue! Better yet get a mind of your own!
One last thing Mr. Johnson has a lot to do with Apple, however I bet u own a few of those!
P.S. We love u Ellen!!!!!!!!!
I am guessing you are still living with mom & dad mooching off of them and around 20 something with a part time job. If I am wrong, sorry to have said that.
You say that there are two more that are very pleased in the direction JCP is going for everyone who's dissatisfied. I don't see that many voicing it. Just look at the JCP stocks and visit a JCP store and count the customers. The Shareholders only want to see profits and Ronny boy isn't doing it fast enough. Next quarter sales figures are going to prove it in August '12. He does not care for the Employees. Just to please the Shareholders and eliminate jobs is his mission. He has to cut operation cost for the make over to develope. His plan may work in the long run in 2-3 years from now. Time will tell. He has eliminated the current staff numbers to get the young low paid part timers so Corporate doesn't have to pay benefits. Is Mr. Ron worth over $50 million a year? I don't think he is. Alot of Ex-employees had their jobs taken away for this guy. He also pretty much killed the loyal JCP customers to get the younger $$$. Mr. Ron is in a win win situation if the Shareholders fire him, which I don't think they will because on the board are long term Shareholders that could close JCP stores to earn money on the realestate. They win either way also. Money and Greed, the American dream.
Ex JCP employee
Ex JCP employee

Georgetown, KY

#38 Jul 6, 2012
wait til back to school starts they will fill the pain...We were not just JCP employee's we were shoppers also. I never bought anything at any other stores, I was a loyal customer and worker. But they didn't even care i've been gone from there as of April 30,2012 and I have not spent any money with that store and I will not I would do without before they get a penny of mine...hope the rest of the former employee's feel that way to. It was just not right in what they did......
laid-off

Tucson, AZ

#39 Jul 11, 2012
Ex JCP employee wrote:
wait til back to school starts they will fill the pain...We were not just JCP employee's we were shoppers also. I never bought anything at any other stores, I was a loyal customer and worker. But they didn't even care i've been gone from there as of April 30,2012 and I have not spent any money with that store and I will not I would do without before they get a penny of mine...hope the rest of the former employee's feel that way to. It was just not right in what they did......
I totaly agree, I'"m in the same situation fifteen years of dedicated service, 3 supervisors and 3 sales managers were laid off on 4/30/12 I:m sick over it in more ways than one no health insurace.
catherine

El Cajon, CA

#40 Jul 12, 2012
I worked for jc penney for 16 years I loved the people and the job. I thought I would retire from my job. I am one of Ron Johnsons casualties. The day I was layed off there was no thank you for all your years of dedication and loyalty, We were made to feel like theives in the night, hang our heads, dont talk to associates Im angry and hurt, starting therapy this week to try to find out who I am without the company I loved thanks to Ron Johnson ,I believe he should be put on a stage in front of everyone whos life he has destroyed.

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