Is harassment allowed in Humana Corporate culture?

Posted in the Humana Forum

solidarity

Stuart, FL

#1 Apr 28, 2013
For me, as a new employee, the company was up to that moment, an almost perfect and responsible company. One day, one of my co-workers (a H1B visa worker from England) approached me and said: Tell me why I am doing most of the work and you are doing almost nothing. I was surprised (since I am always the harder worker in everything). I replied that I just arrived, since my shift started 10 minutes ago, and that he was apparently micromanaging me. He replied: "You have a big head. You think that you are better than anyone here, and you have no brains". Probably was because I was the only with a Master degree. My reply took several minutes (I was not able to comprehend his aggressive behavior), but later I was able to respond. I told him that his comments were uncalled for, and that he crossed the line in acceptable behavior. Also, I reminded him that since he was not a supervisor, and at the same level of authority (none whatsoever) was actually out of line, and acting with intolerable, unacceptable and belligerent behavior. I told him to stop the behavior and the rude micromanaging drama immediately. His verbal aggression continued. I realized that I was the victim of a bully. I reported this co-worker to the company who blatantly looked the other way. They ignored his behavior and ignored my need for their proper intervention. The harassment continued for over a year, and up to this point for more than 18 months. It is becoming intolerable to work for a Humana culture that allows intimidation and harassment so openly. This bully is simply blatantly allowed to continue..... What is your experience regarding a similar issue in the Humana culture? Is this a regular problem with Humana? Is this a deterioration of their ethics principles? Is this new or an old problem with this company?
solidarity

Stuart, FL

#2 Jun 29, 2013
Humana practices OSTRACISM- one of the most horrible forms of social controls in animals and human group. You will be socially outcasted, marginalized, ignored and excluded. Like a social induced exclusion from vital resources, you will be marginalized to death. Workplace bullying is rampant in Humana and most employees post Humana will experience PTSD from the abusive practice. Humana openly practices workplace ostracism that consist in methodically banishing the employee from a group. The Humana employee is often blackballed, expelled, isolated, segregated, snubbed, rejected, excluded, banished, cast-out and shunned by general consent. and Blackballed! This behavior is openly condoned by the management. Ostracism is actually a primitive form of intolerance of primitive sociology. Humana will weed you out progressively until you are mentally dead in the company. They will blackball you with extreme bullying until you are mentally dead. This is the best description of the Humana culture.
Issues and Resolution

Louisville, KY

#3 Aug 15, 2013
While I understand the frustrations and have had similar experiences, I have to admit a review of HR policy and Ethics is need by not only the person who feels slighted but the person who is assigned a case. I believe our HR department doesn't realize the full extent of what harrassment can do to the victim (mental, emotional and at times physical harm)and what being charged and not-guilty can also do to the person (mentally, emotionally)and it far reaches the compounds of Humana at times. Even though all is suppose to be kept confidential.
I truly hope you can get your issues resolved and it can be done in an amicable manner.
Long time Employee

Louisville, KY

#4 Aug 15, 2013
Do you job and quit whining. Humana is by far one of the best corporations I've ever worked for. As for Ethics and Values, you will not find another company with such a strong committment for Busines Values and Ethics.
Humana has a full course of Business Ethics and "training" that every employee must attend every year.
It is unfortunate what has happened to you, but I seriously doubt it is as bad as you state.
Concerned

Louisville, KY

#5 Aug 15, 2013
Have you called the Ethics line?
solidarity wrote:
Humana practices OSTRACISM- one of the most horrible forms of social controls in animals and human group. You will be socially outcasted, marginalized, ignored and excluded. Like a social induced exclusion from vital resources, you will be marginalized to death. Workplace bullying is rampant in Humana and most employees post Humana will experience PTSD from the abusive practice. Humana openly practices workplace ostracism that consist in methodically banishing the employee from a group. The Humana employee is often blackballed, expelled, isolated, segregated, snubbed, rejected, excluded, banished, cast-out and shunned by general consent. and Blackballed! This behavior is openly condoned by the management. Ostracism is actually a primitive form of intolerance of primitive sociology. Humana will weed you out progressively until you are mentally dead in the company. They will blackball you with extreme bullying until you are mentally dead. This is the best description of the Humana culture.
Anonymous

Louisville, KY

#6 Aug 16, 2013
It happens in the best of companies--what you do about it is important. I was also a victim of bullying a couple of years ago and I did nothing because I felt this bully had the upperhand with our manager. I didn't think the manager would believe me. I dreaded going to work every day and the tension was making me sick. Finally, my daughter told me to do something or quit my job because I couldn't go on like I was.
I talked to our manager and she was horrified that I had been in that situation without telling her. She said she would set up a meeting between the three of us for the next week and we would resolve. The meeting never happened. The good news was that bully let up and stopped making my days a living hell. The better news is that I was moved to another team a few months later. I still have to work with her, but not in a direct line. My current manager is so different and never would let this happen. I wish that I had called HR4U at the time, but I am not good with confrontation.(which is why I let it go on so long)
Don't torture yourself by letting this bully make you miserable. Talk to your manager. If you don't get satisfaction, go up a level. If that doesn't work, call HR4U. Let them know that you didn't receive the help that you need. Stand up as you did the first day. We are a wellness company and this is making your worklife miserable. Please keep us posted!
solidarity

Stuart, FL

#7 Aug 23, 2013
Long time Employee wrote:
Do you job and quit whining. Humana is by far one of the best corporations I've ever worked for. As for Ethics and Values, you will not find another company with such a strong committment for Busines Values and Ethics.
Humana has a full course of Business Ethics and "training" that every employee must attend every year.
It is unfortunate what has happened to you, but I seriously doubt it is as bad as you state.
Thank you for your response! So, you successfully completed the Ethics and Values yearly training? It is evident that when you tell me: "Do your job and quit whining" your applied your training well. Perhaps a sensitivity training will help you put in practice the values part of the policy. You are in denial. Policies are precisely made to be followed. Policies should be meaningful. The fact that something is deep in the policy do not have any meaning if there is not a policy to identify problems, follow and and prevent it. Your answer here helps to identify the identity of the culture. Thank you for your response. Insensitive but very clear!
solidarity

Stuart, FL

#8 Aug 24, 2013
solidarity wrote:
<quoted text>
Thank you for your response! So, you successfully completed the Ethics and Values yearly training? It is evident that when you tell me: "Do your job and quit whining" your applied your training well. Perhaps a sensitivity training will help you put in practice the values part of the policy. You are in denial. Policies are precisely made to be followed. Policies should be meaningful. The fact that something is deep in the policy do not have any meaning if there is not a policy to identify problems, follow and and prevent it. Your answer here helps to identify the identity of the culture. Thank you for your response. Insensitive but very clear!
Your internal culture answers your question here for everyone to see. It is actually your cultural personality what you just used for your response. Your internal culture is unique to your organization because it defines you as single people and as organization. And, uncovering the facts, truths and personality of your company helps wrap a definition around your internal culture. So, you defined the company culture already: no sensitivity elements. Great job! However, we have not yet defined the whole culture yet. Understanding cultural strengths and weaknesses is important for companies. The bottom line is that employee’s and candidates want, and expect, you to be honest as company when discussing your organization’s internal values, cultural personality and employee expectations. Accurately defining and then openly communicating these expectations allows you to leverage your internal brand (your true identity as company culture) as an assessment and engagement tool for employees and others to see. So, so far we have MR. Culture here, that honestly communicated the moral fiber and ethical fiber of this corporation. "Do your job and quit whining" A lot of policies and regulations, each without any meaning, and a lot of lack of basic sensitivity toward others, including lack of business ethics and absence of Values. Company values is also unique to companies, but in a company without sensitivity just like our last posted participant shows, the value of the company is also clearly defined. The conclusion is that there is no VALUE. So, we are reaching a summary here after the conclusion. No sensitivity, no heart, no value. Only written policies with no meaning. Good job! And we almost have the full identification of the Humana culture. Just pull the mask, and you will see what is under. We are very closed... indeed.
solidarity

Stuart, FL

#9 Sep 15, 2013
Recently here, someone described Humana culture as one of "smoke and Mirrors". I never understood the metaphoric phrase until I finally found the meaning in Wiki Encyclopedia: "Smoke and mirrors is a metaphor for a deceptive, fraudulent or insubstantial explanation or description. The source of the name is based on magicians' illusions, where magicians make objects appear or disappear by extending or retracting mirrors amid a distracting burst of smoke. The expression may have a connotation of virtuosity or cleverness in carrying out such a deception.
In the field of computer programming, it is used to describe a program or functionality that does not yet exist, but appears as though it does (cf. vaporware). This is often done to demonstrate what a resulting project will function/look like after the code is complete — at a trade show, for example.
More generally, "smoke and mirrors" may refer to any sort of presentation by which the audience is intended to be deceived, such as an attempt to fool a prospective client into thinking that one has capabilities necessary to deliver a product in question.

In other words, it is the opinion of most people that Humana uses the art of deception or just clearly uses great virtuosity and cleverness when carrying out deceptiveness just like a scam artists use tricks to deceive others. The culture is one of "Smoke and Mirrors". It is interesting to know how clear and precise people understand the true culture of this company! After all, people are not fools at all, and Humana fool themselves by underestimating the capacity of people discovering the true colors of deception.
solidarity

Stuart, FL

#10 Sep 26, 2013
Long time Employee wrote:
Do you job and quit whining. Humana is by far one of the best corporations I've ever worked for. As for Ethics and Values, you will not find another company with such a strong committment for Busines Values and Ethics.
Humana has a full course of Business Ethics and "training" that every employee must attend every year.
It is unfortunate what has happened to you, but I seriously doubt it is as bad as you state.
It is interesting to note the different answers of some of the participants here. Specially the kind and humane ones. Those receptive and apologetic, and those with the "Humana culture all written on them", like this person has. However, from the psychological perspective, the most prominent of all answers is this man. He fits the profile of the classic fascist mentality. Only a fascist, with no remorse, will respond in a different way and without any indicia of decency and sensitivity when presented a situation that requires the use of the decency and sensitivity human genes. For example, the "fascist mind" will say that the holocaust, for example, never existed, and that the Jewish people just "exaggerated" what happened in WWII.(Sounds familiar?) They will deny the truth even if this is in front of their eyes, just because their own culture within themselves (the one that defines them), intensively obscure them from understanding any normal humanistic reaction to emotions. It takes only a fascist mind to deny the holocaust in such a blatant way of denial (by saying: "I seriously doubt it is as bad as you stated" phrase ....). Well, what I can clearly see here is a person who diminishes a wrong doing, almost justifying it, but at the same time saying: "it is unfortunate what happened to you" to just save face (acknowledging it and then denying it) but at the time diminishing it by saying: "but I seriously doubt it is as bad as you stated" (/Quote)
On top of that, this person has the nerve to say to us: "do your job and quit whining!". OUCH! In conclusion, It is highly appreciated that this person, is identifying himself/herself here as a "Humana's culture hard-core representative". We all here clearly understand and reached a conclusion of what Humana culture is all about. Simple: It is like this person here! A heartless fascist minded individual with no morals and lack of basic sensitivity. That is precisely the description of the Humana culture. Humana culture is based on manipulation, lack of sensitivity to people, and particularly "fascist minded" toward basic moral and ethical sensitivities issues like this individual with this incredibly un-sensitive answer. Great display of fascism! Thanks for showing it to all of us without any reservations!
Sandra Crosby

New Albany, IN

#11 Dec 24, 2013
Issues and Resolution wrote:
While I understand the frustrations and have had similar experiences, I have to admit a review of HR policy and Ethics is need by not only the person who feels slighted but the person who is assigned a case. I believe our HR department doesn't realize the full extent of what harrassment can do to the victim (mental, emotional and at times physical harm)and what being charged and not-guilty can also do to the person (mentally, emotionally)and it far reaches the compounds of Humana at times. Even though all is suppose to be kept confidential.
I truly hope you can get your issues resolved and it can be done in an amicable manner.
Humana does not have a clue. You have front line leaders, who lie and managers, who threaten to terminate when the employee wants to report the front line leader. Then the entire complaint is turned against the employee. The employee is then targeted and terminated over a period of time in order to make it appear on the surface to be legitimate. This is done in much the same way as a roller coaster ride with the employee targeted suffering illnesses such as headaches, high blood pressure and other mental, emotional & physical ills.
In my example, it was their intent to make sure that I did not call anyone else, since I had gone to my manager.
solidarity

Stuart, FL

#12 Jan 3, 2014
Sandra,
You have no idea what they did to me, and how they did it, when I presented the harassment case to them. To start (in a simple manner), and talking about harassment, let me tell you that 2 days after presenting the case to them, my brand new car front glass-driver's side- was totally broken with a rock. The Humana employee parking lot, never had a situation like that ever before happening to any employee's car. Day after day, the evil acts and hell like activities against me continued. It is true, it is a roller coaster ride with the targeted employee. You will suffer headaches, high blood pressure and emotional issues (such as PTSD) during the period of "humana employee hell" and at the end of the roller coaster like period of time, they will make a textbook style legitimate case against the employee. Adolf Hitler, had a more gentle and humane way of dealing with people. This company is the most evil and cruel company in existence in the US healthcare industry. Social responsibility and corporate excellence is absent in all their dealings. IQ is not present either! It is not only a "smoke and mirror" joke of a company, but truly a travesty in all Human Resources rules, regulations and corporate actions. Treating their employees (all employees- their own internal customers and assets) this way only makes you think how their external customers are treated and under-appreciated under the same lack of sensitivity and inhuman evil behavior style. There are no simple words to describe this company. You can only describe in very little amount of words, perhaps about 0.5% of what this company is and do against their loyal employees on a daily basis, and how traumatic is the experience of working for this company.
Sandra Crosby

New Albany, IN

#13 Jan 12, 2014
In my 8+ years with them, I witnessed a lot of the same patterns of what they would probably call "constructive termination" to get rid of someone, whom they did not really have a valid reason to terminate. They are like the bullies on the playground and they want to win at any cost.

They don't care about people. People are not money; and we were specifically told that near the Corporate office. More than once, I was told "you can be replaced and they don't care" when I was asking for FMLA time off or a legal lunchtime within 6 hrs, so I could take my seizure medicine. Or when my MD wanted to limit my hours under ADA laws to 40 hrs a week and they said again "you can be replaced and they don't care", which is also illegal.

Then you work over 50 hr weeks and they modify your production...and they change your workload...and they throw whatever is time consuming on you.....then your production fails to the point of where they constantly stay on your back. Then you just give up, because you no longer want to work for a bunch of jerks anymore.

That was my experience after having been award winning and a person earning bonuses, who also was credited with being instrumental in helping to save a US troop's feet. At one point, I did a job, that only three people in the entire US held at the time.

Oh yeah...the person, who terminated me? Someone, who has been demoted once and moved twice because two other work groups refused to work with him as a supervisor. And I tried to file a formal complaint against him. So, basically, my demise was retaliation.
solidarity

Stuart, FL

#14 Jan 15, 2014
Sandra Crosby wrote:
In my 8+ years with them, I witnessed a lot of the same patterns of what they would probably call "constructive termination" to get rid of someone, whom they did not really have a valid reason to terminate. They are like the bullies on the playground and they want to win at any cost.
They don't care about people. People are not money; and we were specifically told that near the Corporate office. More than once, I was told "you can be replaced and they don't care" when I was asking for FMLA time off or a legal lunchtime within 6 hrs, so I could take my seizure medicine. Or when my MD wanted to limit my hours under ADA laws to 40 hrs a week and they said again "you can be replaced and they don't care", which is also illegal.
Then you work over 50 hr weeks and they modify your production...and they change your workload...and they throw whatever is time consuming on you.....then your production fails to the point of where they constantly stay on your back. Then you just give up, because you no longer want to work for a bunch of jerks anymore.
That was my experience after having been award winning and a person earning bonuses, who also was credited with being instrumental in helping to save a US troop's feet. At one point, I did a job, that only three people in the entire US held at the time.
Oh yeah...the person, who terminated me? Someone, who has been demoted once and moved twice because two other work groups refused to work with him as a supervisor. And I tried to file a formal complaint against him. So, basically, my demise was retaliation.
Great description of Humana. They practice OSTRACISM. That is a type of "bully" mentality with cruel retaliatory actions. They are all "Caligula's Horses", with no clues or work ethic of any kind. They "take ownership" of their positions, the wrong way with an evil mentality, evil attitude, kind of medieval chambers- of- horrors- type-mentality. They manage their dept (if that can be called a management) such like a cross between high school IQ type amateur projects and an independent kingdom, where each manager is a Lord (resembling a Feudal system of the middle ages). They will cut your head without a sword (just with their evil tongues) and evil ostracism methods. Humana mid-management bullying methodology took the bullying definition to a higher level. Unfortunately, a company is as good as their mid management is. They are the lieutenant commanders of their departments. Without proper supervision (they do not have any from Humana Corporation) and they know it, they practice like omnipotent beasts inside their own small kingdoms (or departments). Humana senior executive branch is generally a group of good, talented and decent people, however, they have no supervision of their lieutenants VP, AVP, Directors, Managers and supervisors. They (the middle management) are the "heart" and "brain" of any corporation. In this case the "heart" was substituted for the "intestines" instead, and ultimately, for the end of the intestines, the anus (as their dept. manager). But this mentality of generalized gross incompetence is always expected from "Caligulas Horses". That is exactly what a Caligula's Horse is!
kimberlysnow

North Port, FL

#15 Sep 11, 2014
Long time Employee wrote:
Do you job and quit whining. Humana is by far one of the best corporations I've ever worked for. As for Ethics and Values, you will not find another company with such a strong committment for Busines Values and Ethics.
Humana has a full course of Business Ethics and "training" that every employee must attend every year.
It is unfortunate what has happened to you, but I seriously doubt it is as bad as you state.
I have never in all my career been treated as horribly as I was when I worked for Humana. Management yelling and screaming cursing employees publicly. Playing circus music and calling people spider monkeys. I have never in my life seen such horrible treatment of employees by management. I am blessed enough I could leave, but the people who have no where else to go are still being treated like this. Being called ignorant and idiots. Just because everyone has to do ethics training does not mean they practice it. I am so glad that I could leave and never look back.
kurtcooksalot16

Orlando, FL

#16 Thursday Dec 4
There is someone that is coming to train our business on HR. It will be nice because we have had some instances with harassment. I think the main problem was one guy teasing everyone. http://www.hrlearningcenter.com/sexualharassm...

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