Sliding profits by HSBC Holdings reve...

Sliding profits by HSBC Holdings reverberate in WNY

There are 1 comment on the Buffalo News story from Feb 28, 2012, titled Sliding profits by HSBC Holdings reverberate in WNY. In it, Buffalo News reports that:

HSBC Holdings PLC said pretax profits for the fourth quarter fell by 26 percent amid lower revenues and higher expenses, despite a decrease in losses from bad debts, as the British banking giant moved ahead with its massive global restructuring.

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Michael Mason-Mahon

UK

#1 Feb 29, 2012
First look at Mr Gulliver's bonuses & allowance's since 2008-2010 = over £23 Million

New Words by Mr Flint Chairman & Mr Gulliver CEO of HSBC Holdings PLC

You may ask where are their Morals and Integrity?

*(non customer is a person who HSBC says owe's money on a credit card, though the person has never had a credit card)

Mr Flint states:

"As it is through such growth that businesses flourish and individuals fulfil the aspirations they have for themselves and those close to them".

What have you done to customers and non customers in India? By falsely registering them with CIBIL you have RUINED their aspirations.

"At HSBC we continue to think long-term as we build business platforms and relationships that will create options for value creation in generations to come."

Not to customers and non customers in India whose lives you have RUINED, they will tell them about how bad HSBC is for generations to come.

"Similarly when things go wrong, as they will from time to time, we judge ourselves, inter alia, against how we respond and how quickly we learn from the experience. Nothing is more important than our reputation."

Ask the people in India what was your response to them (besides ignoring them) when they tried to complaint about your behaviour.

As for your reputation you would be a laugh if it was not so serious, the way you have behaved to the complainants in India is disgusting.

"Reputational issues which remind us that our good work can be destroyed by lapses of judgement or control".

Did you have a lapse of judgement or control when you gave false information at last years AGM about the problems in India?

"We are truly sorry to all those who were adversely affected by our failings and to our shareholders for the reputational damage incurred".

Are you willing to apologise to the people of India for your illegal behaviour towards them?

"and values to do well for those who place their trust in us, thereby meeting their expectations of us and contributing to the fulfilment of their aspirations and ambitions. That is what we exist to do".

I have to say Mr Chairman it is my personal belief that by your's and Mr Gulliver's behaviour to people in India you have killed their aspiration and ambitions. Is that what you exist to do? For this is what you have done.

Mr Gulliver states:

Our purpose and values
"We are putting a new emphasis on values at HSBC, so that our employees are empowered to do the right thing and to act with courageous integrity".

Did the Chairman and the CEO act with courageous integrity when refusing to deal with requests for information from customers trying to clear their names?

Did the Chairman act with courageous integrity when he gave false and misleading information about the complainants in India?

"Over the past year we have made our values more explicit to ensure we meet the expectations of society, customers, regulators and investors". Is this another obscene joke?

Have you met with the expectations of the complainants in India?

Where was and is your values when you were ruining so many people's lives in India?

"We are ensuring that everyone who works for HSBC lives by these values and have made them a key part of every individual's annual performance review. By setting the highest standards of behaviour our aim is that all of our employees and customers can be proud of our business".

Where was the highest standards of behaviour of the Chairman and the CEO when the sold off the written off credit card and personal loan debt?

Ask the 505,00 people in India who have had very serious problems with the employees and the way HSBC Business has effect them

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