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I need answers
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We filed our taxes with H and R Block. We paid $244 dollars. The problem is they made a huge mistake. They didn't include our mortgage etc. basically it ended up being an 1100.00 mistake. We would have gotten an extra $1100. We caught the mistake pretty quickly...within an hour of leaving the office and called them back and they agreed they had made a mistake. They then told us we would have to file an amendment and that now it will take 3 months to get our refund back. This doesn't seem fair since it was their mistake........they should have at least refunded our fee for filing. Will this affect our stimulus check?
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Ray from Ohio
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it depends on when the return was filed but they may delay the rebate checks due to the fact that the tax liablity is going to change. So I would need to know more about the situation because the IRS has to review the ammended return by hand so it will take longer for them to process.
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Donna Oglesby
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Read the fine print at the bottom of your contract. Even if did not buy a peace of mind guarantee you are still covered. They do a good job of not letting you know that. One other thing is the next time this happens if you decide to use them again. Do not amend the tax return until after you have received your refund. HR block will be responsible for all of the additional charges. I worked for them this tax season and I am embarrased. I would never work for them again. After they get the money for your fees and all they have no use for you until next tax season. They are not helpful at all. I witnessed unprofessionalism and rudenes until I could not take it any more. I hope I helped.
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I need answers
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Donna Oglesby wrote: Read the fine print at the bottom of your contract. Even if did not buy a peace of mind guarantee you are still covered. They do a good job of not letting you know that. One other thing is the next time this happens if you decide to use them again. Do not amend the tax return until after you have received your refund. HR block will be responsible for all of the additional charges. I worked for them this tax season and I am embarrased. I would never work for them again. After they get the money for your fees and all they have no use for you until next tax season. They are not helpful at all. I witnessed unprofessionalism and rudenes until I could not take it any more. I hope I helped. Thank you. I was very surprised at how we were treated. Never again!!! We usually do our own taxes. However, we had adopted a little boy two years ago and my husband's place of employment reimburses a portion of the cost of adoption. They made a mistake and paid us twice so therefore our w2's were incorrect. We tried repeatedly to get an amended w2 and never did get one. So we weren't sure what to do so we went to H & R Block. So basically we were trying to do the right thing by reporting to his employer that they had overpaid us.........we had to pay the extra money back..........never did get the amended w2..........plus the headache of dealing with H& R block. Whewwww.......what a tax season!!
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Adrienne
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We received a notice from IRS.
The amount on w2 was input correctly.
When H & R Block calulated 1040, the w2 tax was doubled. The result , we owe the IRS. Has anyone
else had the problem?
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Judge it!
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