Error message,,$FriendlyName$

Error message,,$FriendlyName$

Posted in the HP Forum

Paddy-boy

Narbonne, France

#1 Aug 14, 2006
Hi,,my dad has a has a HP 2105 series,and now he has encountered a weird icon that says $FriendlyName$ and he cant work printer/scanner,,anyone have any ideas??
saxman

London, UK

#2 Aug 30, 2006
Paddy-boy wrote:
Hi,,my dad has a has a HP 2105 series,and now he has encountered a weird icon that says $FriendlyName$ and he cant work printer/scanner,,anyone have any ideas??
I've got that. It turns off the print spooler so you can't print/install printers etc. I updated it all through the HP troubleshooter yesterday online and the bloody thing is back again today.... Great sense of humour whoever wrote this one.
Mahesh Dandin

India

#3 Nov 5, 2007
To work around this issue the "HP CUE DeviceDescovery Service" must be disabled:

1) Click on the "Start Menu" icon on the bottom left corner of the screen, type "services.msc" in the "Start Search" edit box, and hit enter. This will trigger Vista to pop-up a "User Account Control" dialog to prompt for permission to continue. Click "Continue" to allow Vista to open the Services management console application.

2) The Services management console application is made up of 2 panels. The right panel contains a list of all services available on the system. Scroll thru this list and look for a service called "HP CUE DeviceDiscovery Service".

3) Right-click on "HP CUE DeviceDiscovery Service" and select "Properties" to open the "HP CUE DeviceDiscovery Service Properties" dialog.

4) From the "HP CUE DeviceDiscovery Service Properties" dialog, click on the "General" tab. If the "Service status" shows that the service has started, click on the "Stop" button to force the service to stop.

5) Change the "Start type" to "Disabled" and click on the "OK" button on the bottom of the dialog to apply the changes.
Mahesh Dandin

India

#4 Nov 5, 2007
The above solution is to resolve the issue of $FriendlyName$. Please check and let us know the result.
Prabhat

Mumbai, India

#5 Nov 18, 2007
I had the same problem when I loaded an HP 2400 series driver today, my HP 2300 series (loaded a year ago) window kept popping up every 2 seconds.
I tried what you recommended and it has stopped.
Thanks so much, Mahesh.
Sudheer Sheridan

India

#6 Apr 1, 2008
MHOTE IT DOESNT WORK....
Mahesh Dandin wrote:
To work around this issue the "HP CUE DeviceDescovery Service" must be disabled:
1) Click on the "Start Menu" icon on the bottom left corner of the screen, type "services.msc" in the "Start Search" edit box, and hit enter. This will trigger Vista to pop-up a "User Account Control" dialog to prompt for permission to continue. Click "Continue" to allow Vista to open the Services management console application.
2) The Services management console application is made up of 2 panels. The right panel contains a list of all services available on the system. Scroll thru this list and look for a service called "HP CUE DeviceDiscovery Service".
3) Right-click on "HP CUE DeviceDiscovery Service" and select "Properties" to open the "HP CUE DeviceDiscovery Service Properties" dialog.
4) From the "HP CUE DeviceDiscovery Service Properties" dialog, click on the "General" tab. If the "Service status" shows that the service has started, click on the "Stop" button to force the service to stop.
5) Change the "Start type" to "Disabled" and click on the "OK" button on the bottom of the dialog to apply the changes.
susan

Cotati, CA

#7 Jan 22, 2009
thanks - can you post a fix for windows 2003 - i don't have vista?
for the $friendlyname$ HP printer problem.
thanks.
Karla

Wexford, PA

#8 Sep 30, 2009
I had the same problem Mahesh Dandin. Thank you so much. How did you figure that one out?
Mike in Leeds

Timperley, UK

#9 Oct 15, 2009
I run xp and have suddenly had this problem where on restart my HP printer (2170) either disappears, appears but now called friendly name' and is unusable or, at best reinstalls itself on the start up. A system restore always seems to work. But otherwise right click my computer, properties, hardware, device manager. Look for Dot 4 icons. Double click on them. double click on sub menu item. Click drivers and then update drivers or roll back drivers. It fixes itself sometimes during these clicks, otherwise it goes for a restart. If no Dot 4 icons appear go to Universal serial bus controllers. When you double click it should have sub menus within. Again this seems to fix it just by the proces of interrogating these menus. Works for me anyway. UOTE
Naomi

New Windsor, NY

#10 Oct 22, 2009
It is a relief to find others who are dealing with $friendlynames$. I have an HP with Vista. Shortly after purchasing, I responded to a sudden request to update from the following: hprbUpdate.exe. I did this two times. This was before I had received more official looking Updates from Hewlett Packard. Anyway, I let the .exe go forward and found I had two phantom printers in the HP solution Centers. They don't do anything, just sit. However, since then I NEVER respond to hprbUpdate.exe, and Hewlett Packard doesn't seem to be able to explain it either. I do not know what other mischief jprbUpdate might have done.
Steve

Norwalk, CA

#11 Nov 23, 2009
I followed the instructions for Vista however the $FriendlyName$ keeps popping up every few seconds. Any suggestions?
tsb

Modesto, CA

#12 Sep 26, 2010
Thanks, It worked on Windows 7 for my hp d1400. I had to restart the computer to be able to get around on the computer.
Patrisha

Ennepetal, Germany

#13 Apr 28, 2011
Thank you sooooo much!
For months I wasn t able to print properly
Ben

Ghlin, Belgium

#14 Feb 15, 2012
I start to understand why people that are programming on the Windows platform can earn big bucks. It is all about knowing the little ways in and out of how you configure the system is it?

Issue: Vista on my PC and an HP2575 connected via LAN from which the printer disappears after each log off.

1000x thanks. It solved a problem that was bugging me for months now.

Next to this, I also found out how you can get rid of the $friendly name$ stuff under HP solution center.

URL: http://act-capecoral.com/support/index.php...
Steve

Rancho Mirage, CA

#15 Jul 4, 2012
I recently installed an HP Photosmart 5510D series printer. With my old printer, I always used HP Director when I wanted to scan to e-mail. Now when I try to do this, I get the following: "Select Device", "$FriendlyName$". I annot do much scaning with that "Device". How can I overcome this problem?
Mike in Leeds

UK

#16 Jul 5, 2012
Further to my earlier post I did find a patch on the HP site that cured the problem. As an instant fix on start up what worked for me was: right click my computer, left click thereafter: properties, hardware, device manager, universal serial bus controllers. Right click - scan for hardware changes. Windows should re-discover the HP software. Otherwise sometimes ignore all the above and just removing the usb cable and re-inserting it does the same thing.
black

Haverstraw, NY

#17 Nov 12, 2012
I just deleted everything that was associated with the printer and the HP software that went with it. I did a re-install of the printer, driver and software and the problem was gone.

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