Does Guitar Center do even exchanges ...

Does Guitar Center do even exchanges with guitar strings (without a receipt)?

Posted in the Guitar Center Forum


Levittown, NY

#1 Aug 5, 2009
I asked the guy at check out a couple of weeks ago for medium (45-105) bass strings and he gave me medium light (45-100) instead. I was in a rush that day because I was leaving for vacation that night and didn't bother looking in the bag. My father threw out the bag with the receipt in it when I got back. All I have is the unopened plastic case with the strings still coiled in their respective "envelopes".

So now what kind of evidence can I bring to prove this purchase?

Do they have my purchase in my records since im a member?(I payed in cash though unfortunately)

Do they even do even exchanges with strings?

If the cashier doesn't approve do you think if I ask for the manager and explain my story the manager will do the exchange so I can get the strings I asked for?

I remember what the guy looked like who did the transaction (but if he's not there I can't get his name)

I'm going tomorrow so any information and advice you can give me to help me out here is greatly appreciated.
Old Pro

Portland, OR

#2 Aug 6, 2009
If you gave them your name they will have your transaction on file. Don't open them up

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