Posted in the GameStop Forum
#1 Sep 18, 2011
Grand Prairie Plaza
2205 W Interstate 20
Grand Prairie TX 75052
Employee 146931- William
I send this complaint in response to a repulsive and unethical practice I was subjected to by your employees at a location GameStop here in Grand Prairie Texas. At this writing I have been made aware that this store is corporately owned. It is this sort of behavior that reflects the GAMESTOP corporate brand and this needs to be brought to the attention of the owner and/or manager of this location, as well as, the home office of the corporate division.
I am an older African American female. I went to this GameStop store to purchase video games for my son. As we entered the store and wandered the shelves my son had a question for one of the employees. My son positioned himself before this employee in order to be helped after the person she was currently assisting. I watched as the employee laid eyes on my son then disregarded his presence to rush to the assistance of a White customer that entered the store. Nevertheless, my son approached as this other Customer was being assisted and the female employee with reluctance and dismissively offered assistance then flashed her hand to the general direction of the shelves when he asked for the particular location of a game.
This was hurtful to watch but nevertheless we continued to shop. Once my son acquired his games we went to the cashier to purchase the games. It was at this point, I encountered the clerk/cashier/manager, William. When greeting me, William referred to me as sweetie. At first I did not take this personally, even though, it is unprofessional to greet an obviously older woman that way but I try not to take these things too personally. As William continued the transaction he continued to call me sweetie. At some point I advised William that I do not want to be referred to in that manner. In my opinion, no reference is fine. I find that term to be offensive and condescending. Nevertheless he called me sweetie and at the conclusion of the transaction asked for my identification to ensure I did not steal my credit card from anyone. I gave William my credit card and he completed the transaction. As I was leaving the store I heard William call the next customer and referred to them instantly as Sir. When I turned around to look at this customer it was a young White male in his early 20s.
In my opinion this is blatant racial profiling. I entered a GameStop store to purchase an item for a fun activity with my child only to be offended and insulted through no action on my part. I was innocently accosted. Now I am not certain whether Williams issue stems out of the fact I am a woman or an African American or both. Either way he needs to keep his personal beliefs at home when he comes to work and not accost the general public with his discriminatory remarks with the brand of GameStop behind him.
#2 Oct 4, 2011
wow, you truly should be ashamed of yourself. You are trying to make a racial issue where there is none. the term "sweetie" makes no regard to any race rather a gender. Though it wasn't very professional of him he was def not being racist in any sense. though he may have been misguided in his efforts im sure he was only trying to be polite and personable towards you.
How old and tall ws your son? 5yrs and 3.5 feet tall? i ask because its easy to over look somebody that since. but if he was that young the you should be a better mother and not let him talk to strangers. if hes older then i doubt the events unfolded like you claim. but then again idk im in a different state and wasn't there.
its very despicable of you and for anybody to make a racial issue where there clearly wasnt an racial matter. Again, "sweetie" is gender related not race. if he called you a negro, darky or worse. then you would clearly have a valid racial issue on your hands. He didnt and you are just dramatizing things. get over your self.
Besides if it was as bad as you try to portray you would have marched right out of there and went to a lawyers office and/or called the cops for racial slurs.
please troll else where.
#3 Nov 13, 2011
Wow, the previous poster was right. I hope that the people who read your ridiculous complaint realize how absurd it really is. First of all, your son is a child, and not normally considered a customer. As I deal with children and adults daily, I will acknowledge the child but not wait for him/her to fumble through their words to describe that they want to know if we have a game with dinosaurs in it. It makes much more sense to address an adult, and you yourself should have addressed the employee.
Secondly, I may too consider it unprofessional to refer to a customer as "sweetie." But it is a common Southern practice to use the terms,'sir,''ma'am,''sweetie,' 'honey,' etc to address customers and others. I have noticed that since moving to the South. I am not offended by this or their culture, because I have a life.
Third, it is normal practice to view an ID for credit card purchases. It is not required by every store, but it certainly isn't rare. Get over yourself. I am glad I've never met you in my life.
#4 Jan 18, 2012
Racial Profiling...what are you doing calling him a "white" employee and not a Caucasian?
#5 Dec 4, 2012
just get over yourself and grow a penis
#7 Dec 4, 2012
good i hope your black ass gets hanged
#8 Dec 4, 2012
really really? How about you come fight me bitch
#10 Dec 4, 2012
when and where <3
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