American Airlines union says boarding change causes 'chaos'
American Airlines' decision to alter boarding procedures to shorten passenger wait times is producing "complete chaos" on some planes and conflicts with gate agents, the Association of Professional Flight Attendants says.
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#1 Jun 23, 2011
Can the managers of this mismanaged mess of a company do anything without having a problem? I don't think so.
#2 Jun 23, 2011
Trying new things is bad? The company has lost money for tens years and the future doesn't look any better. The only destinations making money are contracted cities with non-AA employees. Why is that?
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