Sprint Complaint Falls On Deaf Ears - Money News Story - WMAQ |...
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Saint Louis, MO
#1 Feb 20, 2008
I have dealt with poor customer services for over six years with Sprint. I have wasted countless hours over the years on the phone trying to get fixes to billing errors and trying to get straight answers from different Sprint reps.
The tipping point for me was when a Sprint manager threatened to call *my* boss because she was mad I wouldn't accept her answer that there wasn't an address I could mail a formal complaint to.
Read my open letter to Sprint here:
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