DTE Energy Company (DTE) - Financial and Strategic SWOT Analysis...
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#1 May 25, 2012
Please no brown outs I must be online or I will go crazy !
#2 May 25, 2012
From a customer service standpoint, DTE has become useless. They make it hard to get to them on the phone. Then they promise to fix errors and do not comply. They do not answer written complaints at all. Fortunately, I keep good records of people, dates and promises. I discovered that an online complaint to the Public Service Commission gets instant action. It was fun watching them finally jump through hoops.
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