John Deere: New CEO takes over Rock I...

John Deere: New CEO takes over Rock Island big business

There are 2 comments on the WQAD story from Sep 6, 2010, titled John Deere: New CEO takes over Rock Island big business. In it, WQAD reports that:

After nine years of service with John Deere, current CEO and President Bob Lane is being replaced by a new man: Samuel Allen.

Join the discussion below, or Read more at WQAD.

ROBERT P ESPOSITO

Claremont, NH

#1 Sep 25, 2010
DEAR MR. ALLEN, MY NAME IS ROBERT P ESPOSITO. i HAVE YOUR MODEL #140 LAWN TRACTOR. IT WAS BOUGHT IN LOWES IN TILTON, NH. I ALSO BOUGHT THE SNOW BLOWER AND ALL NEEDED PARTS IE: CAB COVER, CHAINS AND WEIGHTS. THE FIRST WINTER I USED IT, IT WOULD NOT GO UP MY DRIVEWAY. GRANTED THE DRIVE WAY IS STEEP(ABOUT A 35 DEGREE ANGLE), BUT I WAS ASSURED BY THE SALESMAN AT LOWES IN TILTON, NH THAT THE MACHINE WOULD GO UP IT WITH NO PROBLEM. IT DID NOT! i HAD TO USE MY SEARS SNOWBLOWER TO DO THE JOB AND IT WORKED FINE. THE FOLLOWING SPRING I BEGAN USING IT AS A LAWN MOWER AND IT WORK FOR THAT FIRST YEAR. THE FOLLOWING YEAR THE MOVER RAN FOR ABOUT 20 MINUTES THE STOPPED RUNNING. THE ENGINE WOULD RUN BUT THE MOWER WOULD NOT MOVE. GRANTED THE LAWN IS AT ABOUT A 35 DEGREE ANGEL, BUT I WAS ASSURED BY THE SALESPERSON AT LOWES IT WOULD BE NO PROBLEM. THAT WAS A LIE! I HAVE HAD A GOOD PAST EXPEREANCE WITH JOHN DEERE. MY UNCLE HAD A FARM AND I USED YOUR EQUIPMENT FROM MANY YEARS WITH NO PROBLEM. NOW I BELIEVE JOHN DEERE EQUIPMENT HAS TURNED INTO CRAP. THE LOWES STORE IN CLAREMONT,NH PICKED UP THE MACHINE FOR REPAIR, AND I HAVE BEEN TOLD THAT A TRANSMISSION PART NEEDS TO BE ORDERED. THAT WAS OVER THREE WEEKS AGO. I WAS ALSO TOLD THAT I WILL HAVE TO PAY FOR THE PART AND REPAIR! THIS MOVER HAS LESS THAT 80 HOURS ON IT. MY NEIGHBOR LET ME USE HIS CUB CADET AND IT RAN JUST FINE. MY QUESTIONS ARE WHAT KIND OF CRAP IS JOHN DEERE MAKING NOW? THE LA-140 IS NO LONGER MADE. WHY? ALSO, WHY IS IT TAKING ALMOST A MONTH TO GET THIS PART? IS JOHN DEERE STILL MADE BY JOHN DEERE? I READ YOUR REPORTS ON YOUR INTERNET SITE AND I STATED THAT PART ARE SHIPPED WITHIN 24 HOURS. ALL LIES. THE BOTTOM LINE IS THIS. I WANT THE MOWER FIXED! NOW! BEFORE I HAVE TO RESORTE TO DRASTIC ACTION! I WAS LIED TO BY LOWES AND NOW BY YOU! LOWES SAID THE MOWER WILL DO THE JOB, THAT I EXPLANED TO THEM AND AGAIN I WAS LIED TO. ALSO, IF THERE ARE NO PROBLEM WITH THE MODEL LA-140, WHY DID YOU STOP MAKING IT AND REPLACED IT WITH THE LA-145. ONE OF YOUR CUSTOMER REPS. TOLD ME THE LA-140 HAS A PROBLEM WITH HILLS, BECAUSE OF A PUMP PROBLEM WITH THE TRASMISSION. I WANT THIS MOWER FIXED, AT NO CHARGE TO ME, BEFORE DRASTIC MESSURES NEED TO BE TAKEN.CHANGE MY MIND ABOUT YOU BEFORE ITS TO LATE. I EXPECT, NO I DEMAND AN ANSWER TO THIS UGLY ISSUE. ROBERT P. ESPOSITO THE MOWER IS UNDER THE NAME OF ANNETTE HOLLATZ. I ALSO TALKED TO A REP. FROM GLOBAL COMPLIANCE AND HE GAVE ME A REFERANCE # DRE-10-09-0055 PIN# BFD3
paul shykora ARTs

Calgary, Canada

#2 Oct 19, 2010
...TOOOOOOOOOOOOOooooooooooooo oooooooo LONG.......eh....

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