Dillards Security Alert throughout their Dept. Stores !!!!

Posted in the Dillards Forum

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1 - 6 of 6 Comments Last updated Sunday Jul 27
Jessie

Horn Lake, MS

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#1
Apr 13, 2011
 

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I purchased shoes and other items at one of Dillards dept store. As I was leaving to exit the rotating glass doors, these gorgous "candy glass" Dooney and Bourke handbags caught my attention. I stepped back from exiting the doors to feel the handbags and get a price from their tags (the handbags were near the front entrance). Immediately a loud speaker came on with a lady quickly stating 3 times and I quote: "Security turn all camera's on, Security turn all camera's on, Security turn all camera's on".

Well, my point is there were only 15 to 20 people that I ramdonly estimated to be on the lower level dept. floor. It was close to closing around 8:00pm. This is so embarrassing, and no I don't have a clue if they were targeting me or if there was another situation going on elsewhere in the Dept store.(I am not a thief) and would not think of taking what does not belong to me However, I personally feel this is very "tacky" and I'm sure make some shoppers feel a bit uneasy, even when they know they have nothing to worry about because they are honest shoppers.

It would seem with all the sophisticated electronic equipment today, you would think Dillard's security could radio one another as they watch the security monitors throughout the store and place an alert if need be among their security staff without blasting it all over the dept. speakers.

Dillard's is not the only shopping dept. that caters to this ridiculous anouncement throughout their business day over their speaker systems for all to hear; other stores do it as well. I wonder why is it done in this manner or shall I say "fashion".
Mike Daley

United States

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#2
Nov 25, 2011
 

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Never again shop at this store. Shop at Macy's. Dillard's is the equivalent of the anti-christ. I had a 10,000 dollar credit limit with a 100 dollar balance. I have been a loyal customer since 1987 and have spent tens of thousands of dollars over the decades. I missed one payment and they closed my account. All for $50. They are ran and serviced by a bunch of foreign people who can barely speak english.

I took my money to Macy's and Lord and Taylor and never looked back.
steph

Hattiesburg, MS

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#3
Dec 12, 2012
 
The same exact thing happeed to me, except I was surrounded by sevral employees which scared me and I kind of freaked out, everything I did have in my hand I dropped, so they accused me of shoplifting and called the police. They searched my Car and I was holding a purse for a friend, that she had bought of Ebay, but it had a Dillards Tag and I also had purchased one for my daughter from the same person. The Dooney purse are expensive so I was then charged for those as well. The employee lied and said I was walking in and out of the store which I did NOT, that gave the officers permission to search my car because of her lie. The employeed announced it throughoutthe store and started laughing at me, taunting me and was so excited. I did not steal or take anything nor was I intending to.. They are very forceful, but I have obtained an attorney and will fight this all te way
Glad Im Gone

Atlanta, GA

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#4
Feb 21, 2014
 
Dillards Store 265 , Atlantic Station , Atl Ga. was the absolute worst experience I ever had as an Employee on any job . I first arrived as a Sales Associate under Store Manager Randy Kronner . I don't think I've ever met anyone who tells more lies and sales you broken promises until I've met it's current Ops Manager Kim Spinx . The moral at that store is at it's absolute worst . Kim Spinx is a bully who's only mission thus far is that she constantly lie to cover up her own misfortune of really not knowing what she is doing . It's obvious that the only reason she even have that job is because she is well connected with someone in Corporate . If you can name one Sales Associate in that entire building who even have just a little bit of respect for her , that would be saying a lot . She Is not professional at all and come off somewhat bipolar . She is forgetful and does things to get back at associates just to get them fired when you speak up to her . She even ran a Store Manager away who only last maybe 2 months. That says a lot. Her tactics is bad for business especially already having unrealistic sales goals to reach . I have no idea what Store 265 is going to gain while she is there other than a brand new staff . Good people who have been there for years have rushed to put their two weeks notices in because they refuse to be treated like a child especially when most of us have children of our own . As a mother of 2 , I cannot depend on a job who continuously put incompetent managers in these higher positions who only reacts out of their own emotional spite . I've heard they have a new Store Manager , the 3rd one in less than a year . I only hope that he or she can make a better difference and bring moral back to that sinking ship of a store .
robynrae

Austin, TX

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#5
Wednesday Jul 23
 
I worked at walmart for 8 hellish years and I would have to answer the phones and make the announcements over the loud speaker! We were told to make random announcements calling for security cameras to scan and record various departments! The reasoning behind this was that anybody that was trying to shoplift would hear the announcement and would think it was pertaining to them and scare them and hopefully change their mind about stealing something! Now if a employee saw someone acting suspicious in a certain area they could get on the overhead speaker and make a annuncement for a security scan as well but it really didnt turn on the cameras or make them record anything because they are not voice activated. So next time you hear a announcement like that theres a good chance its not really directed towards you !
Ms X

Atlanta, GA

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#6
Sunday Jul 27
 
I disagree,
trust me when it comes to those handbags at Dillard's Atlantic Station, they will profile you in a minute! You said it was around 8pm when all of this occurred? They did that because at that time of night when the store will close at 9pm they will try to deter any "suspicious" person from stealing, because they don't want to deal with the hassle of all the paper work that's involved, because they're trying to get home. The associate called security, and security called a manager, to make an announcement to prevent you from what they thought you were about to do. I heard about this incident the next day. Trust me they were watching you.

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