Posted in the Costco Wholesale Forum
#1 May 4, 2012
So I recently went to Costco's tire center for New Tires thinkin this would be a good place to get a deal, little did I know that When I got their it was CHAOS!
No Eployee was working the Counter the Mchanics are rude and the Cashiers are Incompetant. I was told that my tire was not in stock? And that I would have to wait up to 2 weeks for it to be delivered, then when it arrives i can make an appointment only in person?
So about a week and a half goes by and I get a voicemail claimin that my tires are instock now and i can go in to make an appointment, great right?
I try calling the tire center multiple times, No Answer??
So I decide that I must go in, When I arrive at the tire center no ones at the counter? I tell a lady from another department to call someone, then a Mechanic emerges from the other room he says there booked up for 2 weeks? But I can come in tomorrow morning for a Walk in appointmet first come first serve? Ok great for costco but, not for the customer. Fine so I make an appointment for later that day someone had cancelled so i left came back in the afernoon. When I got there later that day they told me my invoice and tires werent showing in their system as paid? Yet I had reciet proving that I had paid. Finally when they sorted that mess out now 20 minutes after my appointment time , they got to work on my car, as I watched customer after customer come into the tires center and just be Confused with the employees and their services as i was, I chuckled to my self with the man next to me. He to had been played games with after payig $600 dollars Cash for tires.
Basicallythe moral of the story is STAY AWAY FROM COSTCOS TIRE CENTER THEY ARE RUDE INCOMPITANT AND IGNORANT!
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