TV purchased at Costco on Gateway Cen...

TV purchased at Costco on Gateway Center Drive

Posted in the Costco Wholesale Forum

Audrey

San Diego, CA

#1 Sep 11, 2012
I purchased an LED Tv , 40 OR 42 Inch on March 10 2012. 2 Cone shaped shadows at the bottom that merge in to one large smokey shape at times, it varies. I have been talking to the Costco Concierge and it seems the only solution is to ship, I no longer have the original box, the TV to the manufacturer. I don't want to do that. I am willing to take it somewhere, there must be an authorized repair place in San Diego somewhere?! I am to wrap it up and Fed Ex it, which the shipping is paid for but I am concerned with packaging it and the time I have to do without my TV. I bought the TV at Costco for the warranty and I also purchased the 3 yr extra protection. I feel that was a waste of money. I just want to get a different TV, apply the cost to the new TV and buy it from Costco. No chance? Thanks for a response.

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