Our neighborhood on the west side had the same problem with dead, non orange banded street lights along one of the city streets out due to the underground wires being accidently dug up.
A little history - Call centers have moved into the city the past few years some of term bringing a criminal element for neighborhoods (drugs, vandalism, theft, dangerous DUI driving, litter (trash, food, liquor bottles) etc. If you talk to any officer on patrol (or what’s left of them) about call centers in town, they are quick to tell you the headaches that some of them have been to the city’s emergency services.
To help make one of the intersections safer in my neighborhood because of the ‘DUI’ dangerous drivers blowing the intersection, I chopped down the 4-5 foot tall weeds in the surrounding brick median, there were so many weeds you couldn’t see through them to safely traverse the intersection, it took me 3+ hours to chop down all the 1+ inch diameter weeds creating 3 large piles that were 3 foot tall, I didn't have way to dispose of that much waste so the piles sat in the left turn lanes/median for over a month until a storm blew them away.
Getting back to the street lights - I still felt the dark intersection was still unsafe at night so I turned in a request to get the street lights fixed with Colorado Springs Utilities. Colorado springs Utilities once seeing the crime/safely issue immediately came out to try and replace bulbs on the non-orange banded lights but found that the power was cut, so the request was diverted to a different crew that repairs/replaces the underground power lines, my request was number 66 backlogged out of 70 work requests to fix the street light power lines with only 2 workers assigned for the whole city, a few months later the power lines were repaired.
Despite Colorado Springs Utilities hands being tied due to the cutbacks, they were informative, professional and kept me undated on the status of the repair when I inquired the status of my request. With citizens in my neighborhood having to step in the gap to take care of the city parks (port-a-potty to replace the decommissioned bathroom, mowing the grass and trash take out), trim the medians of weeds, pay for the residential street lights to be turned back on, hiring private security, installing their own outdoor lighting to compensate for the dark street lights, crime watches etc etc – it was nice to see that Colorado Springs Utilities still seemed to care about our neighborhood to help keep it from becoming the hood.
FYI – If you request Colorado Springs Utilities to get an orange banded light turned on due to crime concerns, in my instance they forwarded it over to traffic engineering who asked CSPD to review the request to determine if the lights get turned on. So far it’s been over 2 months and have not heard back, it was worth a try and I'm grateful that at least the non-orange banded lights got repaired.....