charter has blocked certain web sites

Posted in the Charter Communications Forum

frtwome

Manchester, TN

#1 Jul 23, 2011
I am living in a campground at this time, where they give us free wifi, with charter internet service being the internet provider for the campground. Approx. a week ago, my websites that I visit daily, for income, suddenly I cannot open any longer. Seems as though Charter increased security, without any notice what so ever, If I take my laptop a mile down the road, using a different wifi, then my sites will open for me. I tried to do the online chat with Charter, but because the account is with the campground, they will not even answer any of my questions. I want to be able to get my websites to open for me, where I am living, not have to travel in order to open them. These websites are my income. They are GPT sites. The campground office has lowered their security settings for us, but it is Charter causing the problem, How can I get these websites to open again? I have money sitting in each of them, that I cannot get to.

Since: Apr 09

Saint Louis, MO

#2 Jul 24, 2011
frtwome wrote:
I am living in a campground at this time, where they give us free wifi, with charter internet service being the internet provider for the campground. Approx. a week ago, my websites that I visit daily, for income, suddenly I cannot open any longer. Seems as though Charter increased security, without any notice what so ever, If I take my laptop a mile down the road, using a different wifi, then my sites will open for me. I tried to do the online chat with Charter, but because the account is with the campground, they will not even answer any of my questions. I want to be able to get my websites to open for me, where I am living, not have to travel in order to open them. These websites are my income. They are GPT sites. The campground office has lowered their security settings for us, but it is Charter causing the problem, How can I get these websites to open again? I have money sitting in each of them, that I cannot get to.
Hello frtwome,

My name is Abby Catron, and I am a Communications Specialist for Charter. I came across your post and am sorry to see you are having trouble. Please send an e-mail to Umatter2Charter@chartercom.com with the name, address, and phone number on the account, as well as the best number to reach you. Also, please put “CharterAbby – Topix - frtwome“ in the subject line so that I can keep an eye out for the e-mail. Lastly, please advise what web sites you are unable to reach and include the error message if you are getting one so that I may investigate.

Here’s a link to the Charter Social Media Team page for your reference: http://www.charter.com/Umatter2Charter .

Looking forward to resolving your concerns,

Abby Catron
Communications Specialist – Charter
Umatter2Charter@chartercom.com
http://www.charter.com/Umatter2Charter
dkb

Kalamazoo, MI

#3 Jul 8, 2012
same old charter bullshit, never a straight answer.
What

United States

#5 Oct 4, 2012
Ever think it's the campground's security? Charter is an internet service provider. This is the United States where you are free to go to whatever site you want . Unless, of course, the local network you are connected to has some block on for certain websites. I bet the wifi down the road is using Chrter too. I swear some of these posts are humorous
Jason

Porterville, CA

#6 Nov 2, 2012
I have the same problem. Charter tried to figure it out and they have no idea why it's not working. I've found a couple sites that work at a friends house but not with my Charter internet.
Heady

Medford, OR

#9 Dec 9, 2012
Charter is blocking pirating websites who knows what other sites will be censored next
HELLINYOU

Madison, WI

#10 Aug 19, 2013
I got the same shitty from Charter, I wish I might cancel my service with chatter . I don't need internet service for just checking E-mail or youtube things.

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