Marlin says Carnival's adversity created opportunities for SXM
Deputy Prime Minister William Marlin said on Sunday that the positive publicity stemming from Carnival Dream being stranded in St.
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#1 Mar 18, 2013
I would not be writing this if carnival had offered us a bottle of wine or just a discount of an off shore trip, say 100$...... Carnival doesn't give a .....$HIT .....about costumer service! I was on this ship a few weeks ago and I've been on 8 cruises and I've went to Disney more than that. We got stuck next to 2yr old that screamed everyday and night. I don't hate the parents or the kid, because the parents said they were sorry. But even the guy that cleaned our room said the kids screamed and cried constantly. People on our floor,In other rooms said we got a bad deal. One guy two doors down asked me the parents beat the kid, I said no I think the kid is uncomfortable. Another person on our floor said that carnival should have done something just because your a repeat costumer( like my husband gets 5 vacations a year and we planned on cruising) Anyway, my husband began to tape to show how long it goes on and offered to pay for another room. They had nothing to offer us:( 7 days on carnival dream with a kid that cried more than a colic baby. The people on our level and our room attendant looked at us with more compation than the costumer service. If had just offered a bottle of wine I would travel again, but seeing how there was no attempt to console our disadvantage ( Btw THE GRANDPARENTS WAS DOWN 3 DOORS AND THEY SAID THEY DIDN'T WANT TO BE NEXT TO THEIR OWN GRANDCHILD, BECAUSE IT CONSTANTLY SCREAMS) When you take a cruises you are at their mercy...and they don't have any mercy. ALL INCLUSIVES!!!! You can change rooms, and they treat you like a King. Stay away from carnival. Carnival is so dumb I had a big family vacation planned with over 15 ppl we planned on carnival in July. NOT NOW! We are booking a condo in destin FL.
#2 Mar 21, 2013
four the money you pay...you should bee happy what you get, sometimes you can catch a cruise on carnival four 200$!!! don't bee foolish...if you want something extra, pay over 1000$ and go Royal or Disney etc.
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