Best, Worst E-Retailers for Customer Service
NEW YORK -- If have a problem with something you bought online from Barnes & Noble , we recommend getting a snack before you call.
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#1 Jun 16, 2011
I agree with the comment regarding having a snack when calling Barnes & Noble. But need to mention that at least the person who finally helps you at the BN Help Desk, speaks understandable English, and does not rush you while you are finding the solution to the issue.(Unlike other electronic companies)
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