Best, Worst E-Retailers for Customer ...

Best, Worst E-Retailers for Customer Service

There are 1 comment on the TheStreet.com story from Jun 15, 2011, titled Best, Worst E-Retailers for Customer Service. In it, TheStreet.com reports that:

NEW YORK -- If have a problem with something you bought online from Barnes & Noble , we recommend getting a snack before you call.

Join the discussion below, or Read more at TheStreet.com.

Fran Townsend

Gilbert, AZ

#1 Jun 16, 2011
I agree with the comment regarding having a snack when calling Barnes & Noble. But need to mention that at least the person who finally helps you at the BN Help Desk, speaks understandable English, and does not rush you while you are finding the solution to the issue.(Unlike other electronic companies)

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