Working at Bed Bath and Beyond has be...
Ugghhh

Brockton, MA

#302 Jun 22, 2010
I worked at Bed, Bath & Beyond in 2007 and let me say it was a horror show, the managers treat there employees like garbage. I could write about 10 pages about all the horrible things I went through in the 1 MONTH that I worked there!!!

1) They make you climb high ladders all day long, as a male let me say I am embarrassed to say I am afraid of heights but I am and yet they dont care and once I fell from one.
2) They never trained me to use there system or the cash registers. When I went to one of the DM and asked them too she said that I wasn't sociable enough. They would also argue when I asked for a walkie talkie when every other employee had one.
3) NEVER leave a ladder open in the aisle or you will receive a 10 minute lecture on going to prison.
4) You get payed bi-weekly
5) Horrible hours
6) Horrible pay
7) No advancement
8) Horrible lighting, gave me a headache constantly
5) You get one 30 minute break for every 7 hours you work.
6) The DM's would constantly talk behind your back.
BBB-can-shove-it

United States

#303 Jun 23, 2010
It seems that I have quite the opposite problem with this company. EVERYONE is always late, from something in the time keeping system and lets you clock in 7 minutes late and still be considered on time. I've been terribly dissappointed with this company that I was so excited to work for. I'm early everyday, I walk to work so I make it about 15 minutes early. I can't remember a day that the OPS manager was on time. She brings her kid to work (6 years old) and expects everyone to babysit. I'm confident in my skills, especially my customer service skills and that is one area that the managers don't care about. It's all about moving product. Cheap, overpriced, foreign crap. I'm currently seeking other employment but just can't quit my job. I hear horror stories about BBB all the time at my other job as a server from customers and can only apologize when I'm not even working there! It's embarrassing! I've definately got a bad taste in my mouth from this company all the way up to the regional and district managers. I'm an experienced and hard worker, and follow instruction very well, so why am I treated so badly without cause? Maybe the company will learn. About the racist thing, I've seen racisim in all forms at all of my jobs, this one included. There is NEVER an excuse for racisim. I'm a white guy and to me it's always been worth it to take the bullet for standing up for what you believe in and I've been there many times. If you suspect you're on the recieving end of this, call your human resources departments, it's their job to field these complains.
Lorie

Jacksonville, FL

#304 Jun 28, 2010
I worked as a regular cashier/customer service rep for the summer one year at BBB and never had a problem. The store cherished both the elderly and the minorities that worked there. I think that taking on a job as both a mother and a student probably isn't the right way to go in this situation. Work hard in school and get a degree. Then you can get a better job.

I'd like to add that the people who have replied to this posting and agreed that BBB is a racist company are wrong in most cases. Maybe they're racist, maybe not, but they are all extremely professional and they all treat everyone equally. I would bet money that the ones who call BBB racist for taking hours away from a woman who has called in sick and been late after two months of working part time also accused teachers/professors of racism for getting a poor grade in school, or paperboys for missing their stoop in the morning. I understand racism and I understand hate crimes and the like, but I'm not entirely sure that you do.

On that note, I'm going to go apply at the new BBB. Peace out!
KRK

Albuquerque, NM

#305 Jul 1, 2010
Bed Bath & Beyond - A Criminal's Paradise!

I was recently the victim of credit card theft. I have the card, however, someone where I lived used a skimmer to capture the card and sell the information to someone in New York (many many states away from where I am located). This person or persons then created a counterfeit card. They made 3 separate trips into Bed Bath & Beyond and swiped my account for nearly $600.00 each time and over $2000.00 total. I was notified and had my card turned off and am still dealing with the charges. I decided to contact Bed Bath & Beyond's corporate office and got their Loss Prevention (LP) person. I was then given a nearly step-by-step process on how to commit fraud online through them by this person (as she tried to explain away the fact that an actual counterfeit card was being used). When I told her that it was confirmed that there was an actual card being swiped because they used it at a gas station and to pay a parking meter in New York, it finally sunk in and she apologized that I was being inconvenienced. I then asked, "Didn't they check for ID and compare it to the card for such a large dollar amount?" She told me that they do not check ID because they do not want to upset their customers. I was stunned. I said no wonder Bed Bath & Beyond is such a hot spot for fraud. I said had they simply asked for an ID and the card (as they do at Walmart) this would never have happened. She said that corporate has been aware of this issue being raised but she herself cannot influence policy. I told her a simple sign posted saying, "We may check IDs please do not be offended" would nearly dry up any of this type of crime because the criminal would not risk getting caught. No comment to that. So, basically, Bed Bath & Beyond cares more about the money they are taking in than they do about the security of their customers. I have never shopped at this business and now know 1. How to steal from you or anyone from their own representative using my internet account or phone and 2. No one would catch me if I walked in with your credit card and just swiped it like I do at McDonalds! I think this is a story that needs to be told and hope you will run with it. I am powerless to do anything on my own.
EX BBB Employee

Gurnee, IL

#306 Jul 3, 2010
I've worked in retail for over 10 years and know what it's all about, and it's not picnic. However, BBB takes the cake. I only lasted about 3 weeks! Between the jargon and the managements inability to communicate in general, just became frustrating and not worth my pay.

One current employee of BBB sums it up well when describing the working environment there by saying, "Everyone thinks everyone hates them here."

Who would want to work in a place like that?

I think the problem at BBB goes beyond racism. It's a company that is using outdated software and an outdated business model. Many people DON'T like to shop in clutter and prefer being greeted once and then being left alone to look around.
Mike

United States

#307 Jul 12, 2010
I worked at Bed Bath at two locations, one in Newton, NJ, and the other in Willkes Barre, PA. The difference in the two stores really boiled down to the teams in each store. The NJ store had a great team of people willing to help each other out, and really band together to make the store the best it could be. The PA store was a nightmare. There was very little teamwork there, the store manager blamed his assistants and department managers for his failings, and the store did a terrible job of managing their freight, which is the factor that really drives how smoothly a store is run. The work can be hard, everyone is expected to pull freight, climb ladders, sometimes come in early/stay late, and managers do not recieve overtime. Hours for other associates are very tightly managed, and payroll is often not in abundance. This is a problem across retail in general, but it seemed very acute at BBB. The stores do have high turnover generally speaking, mostly due to lack of hours and the work load expected to be performed. That's my view, for what it's worth.
Stupid Security

New York, NY

#308 Jul 14, 2010
Security at 18th street is a joke. Friend of mine who works their gets me all kinds of stuff free. Just make a list and he delivers.:) This place is a workers dream with what you can get away with. They only use uniform guards no internal guys so have fun. lmao

Plus you can get good weed and other stuff here as well. Not to mention the girls are hot and easy and will meet you outside during their breaks or after work for the right price. I love this place.
Joe

Chicago, IL

#309 Jul 18, 2010
As a former DHRM for BBB, I can attest that BBB has always prided itself on "taking ownership, freedom to merchandise, customer service" and the dreaded "GOT A PEN" happy bull. Their computer software is indeed outdated and no, they don't officially use a P&L like any other big box business, but their culture is slowly changing from a professed customer service driven company to a sales driven company---finally! They'll tell you until you're blue in the face they're ALL about CS, but don't let that fool you one bit!

They are cheap, but then again, consider their founders...and RVPs, RMs, and DMs. Most of their DMs, DM staff, RMs, and RM staff personnel don't know what they're doing and could care less about the store personnel's "vision" so long as it coincides with their OWN vision! So much for taking ownership!

Their culture and philosophy at its foundation is well meant and in all reality a good one...but falls short when it comes to "reality of it all"

Just remember one thing whenever shopping there...if you complain enough about returns, discounts,expired coupons, etc. they'll cave in each and every time! Try it, it's fun!:)
Jay

Deltona, FL

#310 Jul 22, 2010
Anony wrote:
This Concerns everyone, so please respond.
I wish I can speak to someone in higher management. I have never felt so unwelcomed in all my years of working. I work for Bed Bath and Beyond (on W.Colonial, Orlando Fl.) and I have to say that the managers that work at the one I am at are very racist and rude. I am a student, a mother and a hard worker. I have called in due to illness, and have called ahead of time to let management know that I was running late. I felt as if I were being investigated for being late, even when I told the manager what was going on. I felt as though my manager didn't believe me. I feel that with this kind of business it's no wonder no one wants to stay long at this store. Many associates have already left the store and more continue to resign from their positions due to the stress of working under terrible management. I have been working for Bed Bath and Beyond for almost two months and none of the associates I work for can say anything good about this store. Many nights I have stayed later then the time I was scheduled, but if I call in late I get investigated like I am a bad person. I wish for something to be done about this or soon there will be no one to work for this store. I am informing whomever reads this e-mail take head to it. I am making a copy of it and sending it to whoever will read it. I am an ambitious person, and if something is not done about the way "certain races" are being treated I will make sure that everyone knows. Thank you for your time sincerely, a Colored Bed Bath and Beyond Employee.
Anony; you have only worked there 2 months, how many times were you late, how many times did you call out "sick"? It sounds as if you did not car about the job.By your "Colored" comment it sounds as if you are the one with the race issue, using that as an excuse for your work habits. good luck in the future my brother.
ex BBB manager

Minneapolis, MN

#311 Jul 30, 2010
If you take out the "colored" from the last line, does it change things? Are you "investigated" because you are "colored" or because the fact that you are late effects every other associate and customer in the store? Do the people that have been working all day have to stay late to cover your lateness? If everyone is equally "investigated" regardless of color, then management is not racist, merely incompetent.
Boycott this company

Upper Marlboro, MD

#312 Aug 9, 2010
bed bath beyond is i swear to fucking god a racist as company all the executives are white and the white managers fucks the black woman and make black men either customer greeters or put them in the stock room. The willie lynch theory is obviously portrayed in BBB business in Washington Dc. Black people are the worker Bee's. Even the ones with the Degrees. Black woman in a america why cant you keep it real with your self's and understand us men are on the death row list there is racism you might not see it if your parents have money or your spoil but when have to try to work hard and i dont mean any crappy as job i mean to to actually be somebody you know some with power and i dont mean some robocop as law enforcer they make it very hard. we all ready were fooled growing up half of us with hip hop and thinking swag and keep money in our pockets was going to get us somewere so we are behind and they want to keep it that way whose side u all on Gods or the devils
Boycott this company

Upper Marlboro, MD

#313 Aug 9, 2010
o and one more thing all Black men and woman most who have money who never experienced racism seems to pretend it does not exist but you'll burn in hell for that if there was and eve she probally was light skinned you see in dc were not enchanted with the bull shit you all feed us we understand completely. If you all dont want to help us even know you completely understand the differences in our homes growing how could you call your self human people who judge are wrong lets paint one of you all black and put u around all white people and the law then maybe u will get it
just a guy

Minneapolis, MN

#314 Aug 11, 2010
I have only one word for you. PUNCTUATION! Ya know, commas, periods, and that stuff. Hard to read your rants, and even harder to take them seriously. If you are going to send in these comments, and expect people to react intelligently to them, LEARN TO WRITE. No one knows what color your skin is when you write comments, but they can certainly spot an uneducated, spiteful, ignorant person....

Boycott this company wrote:
bed bath beyond is i swear to fucking god a racist as company all the executives are white and the white managers fucks the black woman and make black men either customer greeters or put them in the stock room. The willie lynch theory is obviously portrayed in BBB business in Washington Dc. Black people are the worker Bee's. Even the ones with the Degrees. Black woman in a america why cant you keep it real with your self's and understand us men are on the death row list there is racism you might not see it if your parents have money or your spoil but when have to try to work hard and i dont mean any crappy as job i mean to to actually be somebody you know some with power and i dont mean some robocop as law enforcer they make it very hard. we all ready were fooled growing up half of us with hip hop and thinking swag and keep money in our pockets was going to get us somewere so we are behind and they want to keep it that way whose side u all on Gods or the devils
just a guy

Minneapolis, MN

#315 Aug 11, 2010
Also, I worked in three BBB stores in the midwest, over a five year period. We had several African American managers, and several of our African American associates were among the hardest workers in the store. All of them, by the way, front end leads or floor associates. NONE in a non-customer service capacity. On the other hand, we had many, many white workers who were rude, lazy, obnoxious workers who could not be counted on. People who continue to stereotype and generalize only make the issue of racism WORSE!!! Let's go with Martin Luther King, Junior, and judge people "by the content of their character, not the color of their skin".
Butchie

Dallas, TX

#316 Aug 13, 2010
They fired me because I was a smoker. Said I had brain damage. Probably true, I guess. Smokers are brain damaged. I think I will sue the tobacco pushers for my mental illness.
ajj

Tempe, AZ

#317 Aug 19, 2010
How much did u make as a manager? I am considering working for them
just a guy

Minneapolis, MN

#318 Aug 22, 2010
ajj wrote:
How much did u make as a manager? I am considering working for them
NOT ENOUGH.
Bb and more bs

Fort Worth, TX

#319 Aug 23, 2010
You were working in a retail store. First off you are a slave. Period. You did not get an education so u r stuck. BBb is a corporate pit of slavery. And those who have such lucky times being employed at their bbb are just as unfortunate as u

U should all get an education and stop fueling these corporations
BBB employee

Apopka, FL

#320 Sep 4, 2010
I have worked for Bed Bath & Beyond for 5 Months in West Melbourne, FL. During the training they supply you with all of the management from the store listings to the higher management levels that are available to contact if the situation needs to be taken care of. If you were only there for two months, why would you need to call out or come in late so many times in such a short period of time. Don't get me wrong, I understand that life is hard to jugle many things at once. I work two jobs and I enjoy having Bed Bath & Beyond as one of them. I work with a great staff and they take care of any concerns that are brought to anyones attention, if any. Try working for a fast food company after being employed at a bank for 5 years. I was thankful that Bed Bath & Beyond hired me after moving out of state. Life is tough sometimes, but keep praying about it and learn from it.
GotOutSane

Alanson, MI

#321 Sep 6, 2010
I worked for BBB for 4 years and in those 4 years, I received 4 awards for perfect attendance. I was hired in as a Customer Service Trainer in a new store, however, the job title should have been Jonny All Court. When I applied for the job, I applied for a part time cashier job and was overly flattered to receive the offer for management. I had ZERO retail experience. I stupidly accepted and was thrown into a world of being overworked and underpaid. I received 7 days of training for my position not what was presented to me (30 days of training). What was presented to me as a 45 hour work week ended up being a 60 hour week. I was "paid" for any hours over 45 but it was literally SWEATSHOP pay. I worked softlines, hardlines, customer service registers, receiving, open and closed the store, all orientations, all training, all aspects of the bridal business, cleaning of the office and breakroom, did average of 12 MOD walks a week and held my own with Beyond Store Orders, had solid bridal numbers, all GWP/Rebates, customer complaints and everything in between. I closed the store (leaving at midnight...driving 45 minutes home) and opened the store the next day (had to be there at 7am...driving 45 minutes there). I stepped into an All Boys Club. I was the only female on the management staff and saw first hand how poorly the hourly associates (full time and part time) were treated, spoken about/to and overlooked regardless of their sex, race or age. I was "promoted" to key holder, adding responsibility and job load to my already 60 hour work week but not given a raise for it yet 2 other MALE managers were promoted to keyholders and received a handsome raise, more benefits, and stock. I worked when I was sick and I worked when my babies were sick. In those 4 years, I received a grand total of 2 raises...totalling a whopping $1.25 for my hard work and sacrifice.
They promote within?? BULLSHIT
They value hard work?? BULLSHIT
They care about employees?? BULLSHIT
Bed Bath & Beyond?? BULLSHIT!!!!!!

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