Some Could Be Without Power Until Fri...

Some Could Be Without Power Until Friday | WBNS-10TV, Central Ohio News

There are 53 comments on the 10TV WBNS story from Feb 3, 2011, titled Some Could Be Without Power Until Friday | WBNS-10TV, Central Ohio News. In it, 10TV WBNS reports that:

Some people who lost power this week may be in the dark until Friday as utility companies work to make repairs.

Join the discussion below, or Read more at 10TV WBNS.

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Mr Bounds

Columbus, OH

#42 Feb 3, 2011
AEP must be the worst power company around! They completely suck. In my opinion they badly need some competition to make sure they keep good maintenance on their lines. If I had an alternative I would switch even if it cost me more money.
CentralOhioTrans plant

Houston, TX

#43 Feb 3, 2011
CMM wrote:
OMG! The world is going to end! I have no electricity. <Sarcasm> Suck it up and deal with it. Also, if your power is out and it is this cold, you are the one that let your food spoil. God forbid you do a little work to help yourself by taking it out of the fridge/freezer and putting it outside.
Amen! I cannot understand how people can complain about spoiling food in the winter. That's your own fault. If you lost power in the summer when it's 80 degrees outside, it's a valid complaint, but when we lose power due to an ICE storm during frigid temperatures, how much common sense does it take to realize that the entire outside just became your freezer?
We lost our power Tuesday night and just got it back this afternoon. Yes, I had hundreds of dollars worth of food in the fridge and freezer. No, I can't have a generator (or kerosene heater), because it's forbidden at our rental. So, after a couple hours, I packed up all the food in some storage tubs (to keep the animals at bay) and moved it outside to the snow.(And I'm 6 1/2 months pregnant, so if I can move food outside on ice, I don't want to hear excuses.)
Now to start on the frozen pipes and cleaning up the downed branches ...
HOLY MOLY

Dublin, OH

#44 Feb 3, 2011
lol this sucks for the people who dont have power and i hope they get it back. We just got our power back and im loving it. =D
Man In The Crowd

Blacklick, OH

#45 Feb 3, 2011
Mr Bounds wrote:
AEP must be the worst power company around! They completely suck. In my opinion they badly need some competition to make sure they keep good maintenance on their lines. If I had an alternative I would switch even if it cost me more money.
No you wouldn't you fu cking idiot.
kline

Medina, OH

#46 Feb 3, 2011
TJJ wrote:
AEP is the pits. WHY are they never accountable for all the suffering caused by their slow response time. WIll they reimiburse people for frozen pipes, spoiled food, dead plants? My "grid" always goes out, yet we are surrounded by people with power.........
You serious? Obviously you never ran a business...maybe you prefer to live in a communist country?
Living in the Dark

Sunbury, OH

#47 Feb 3, 2011
They must have talked to the same rude rep I did at AEP. She acted like she was AEP god. We had wires down in the yard and they did turn the power on about 11 pm but never put the wires up off the ground. This rude/nasty rep at AEP advised me to keep the main breaker off inside the house and sit in cold and dark until Saturday when she felt we might get the lines up. I bet she had power and heat and food at home. I bet she also didn't have a family member ill and gets paid a good salary to sit there and answer the phone when they choose to. After 5 calls over 15 hour period was when I reach a human. They tell us we should have been prepared, maybe they should listen to their own advice.
"I could understand an act of nature and being with out power but the rude response when I called AEP on Wednesday to ask if they knew when I might get power back was uncalled for. I told the rep I have 6 children and my husband had just been released from the hospital after surgery and if she had any idea when I might get power back. She was very rude and said no and that I had plenty of notice from the weather service and should have planned for this, Then she said to take my family to a hotel. I told her we did not have the money for this and she told me to call Salvation Army and go to a shelter. When I asked to speak to a supervisor she refused and claimed there was no one there and they couldn't help me and hung up. This is terrible customer service. "
living in the dark

Sunbury, OH

#48 Feb 3, 2011
Laurie wrote:
I could understand an act of nature and being with out power but the rude response when I called AEP on Wednesday to ask if they knew when I might get power back was uncalled for. I told the rep I have 6 children and my husband had just been released from the hospital after surgery and if she had any idea when I might get power back. She was very rude and said no and that I had plenty of notice from the weather service and should have planned for this, Then she said to take my family to a hotel. I told her we did not have the money for this and she told me to call Salvation Army and go to a shelter. When I asked to speak to a supervisor she refused and claimed there was no one there and they couldn't help me and hung up. This is terrible customer service.
They must have talked to the same rude rep I did at AEP. She acted like she was AEP god. We had wires down in the yard and they did turn the power on about 11 pm but never put the wires up off the ground. This rude/nasty rep at AEP advised me to keep the main breaker off inside the house and sit in cold and dark until Saturday when she felt we might get the lines up. I bet she had power and heat and food at home. I bet she also didn't have a family member ill and gets paid a good salary to sit there and answer the phone when they choose to. After 5 calls over 15 hour period was when I reach a human. They tell us we should have been prepared, maybe they should listen to their own advice. We don't have money to go somewhere to stay or replace the food lost.
Outraged AEP customer

Columbus, OH

#49 Feb 3, 2011
If AEP spent more of my monthly "donations" on upgrading their transmission equipment and less on the salaries of their "big wigs" I wouldn't have to worry about every storm that rumbles through Columbus! It is unacceptable that we have this trick-or-treat power delivery system. They need to bury the transmission lines in all of the older neighborhoods so that they are not as susceptible to damage during storms.
JDW

Minneapolis, MN

#50 Feb 3, 2011
I am very worried about my daughter in Grandview on W. Sixth. Does anybody know if the power is on there yet?

“Sadly it is what it is.”

Since: Nov 09

Toonville

#51 Feb 4, 2011
Mr Bounds wrote:
AEP must be the worst power company around! They completely suck. In my opinion they badly need some competition to make sure they keep good maintenance on their lines. If I had an alternative I would switch even if it cost me more money.
Its a daunting task to keep a tree from falling on to lines and causing outages to hundreds if not thousands of homes. Good luck getting any power company to maintain that act of nature.
Daily Customer

United States

#52 Feb 4, 2011
JDW wrote:
I am very worried about my daughter in Grandview on W. Sixth. Does anybody know if the power is on there yet?
Does she have a phone????????? And as posted earlier, no one is going to die from this unless they run a generator indoors. Relax?
earplugs needed

Columbus, OH

#53 Feb 4, 2011
We as a society have lost our perspective!!! There is NOTHING that AEP can do to "upgrade" that will withstand falling ice covered trees. I heard the limbs crashing to the ground all night!
They DID bring in crews--in advance--I saw some from North Carolina!
Others have already mentioned how easy it is to keep the food from spoiling--I didn't lose any after 8 days without power after the hurricane in Sept. 2008! That was in summer!
Our pioneer forefathers would have considered themselves quite blessed to maintain a indoor temperature of 50F! and people are worried that that will harm them?
STOPANDTHINK

Columbus, OH

#54 Feb 4, 2011
For those that feel their power should have been restored within minutes of losing it, let's move through this step by step. Have you ever purchased something that needs to be assembled? It comes with instructions. In order to properly assemble the item you must follow the instructions one at a time. If you miss one of the steps you fail in your assembly and you have to start over. Restoring power is the same principle. If the break in power is between you and the transmission source, that needs to be repaired first, then the next break, etc., until it gets to you. They have to walk the line to find the breaks. A tree in the middle of someone's yard that lost a big limb because of the ice that came down on the power lines along the street or alley is not the fault of AEP. AEP called in help from as far away as Florida BEFORE the storm even arrived. So they were prepared. Why weren't you? To criticize AEP customer service is unfair. All they can do is make an estimated guess at when you will get your power back on. They have no idea what type of problems the linesmen are having. Imagine listening to people complain to you (and many rude themselves) for eight hours a day because their power is not on yet. Did you not notice how cold it has been since the storm? How many people have offered the line crews a hot mug of coffee or hot chocolate? No, we didn't lose our power this time, but we were prepared if we had. We did lose power the last two storms (2004 for 7 days and 2008 for 5 days). With a little thought and preparation you can get through anything. Just think of it as winter camping. My only concern is the elderly and those with small children. Check on your neighbors. Thank the line crews when you see them come through your neighborhood. And no, I don't work for a power company. I live in a rural area and have South Central Power and am very thankful for the crews that keep my power on.

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