Well, why not just muscle your way to the front of whatever line you wanted, then?<quoted text>
3 lines out of 7 backed up.
1 line for 15 items, empty. Customer with 25 items (I counted) can either wait behind 3 carts full of hundreds of dollars worth of crap, or go to the express line which is empty.
Is this really so hard for all you government employees to understand. You improvise, you switch gears, you think out of the box.
That's how life works ... except in a union shop or when you work for the government.
You're in the wrong line. You filled out the wrong form. You used red ink. It's not my job.
As I understand it, the woman didn't refuse to ring you up, she merely pointed out, for future reference, that you were using the Express Line and had too many items.
And for some reason, instead of saying "thank you," and going on your way, you preferred to pick a fight. And having reduced the cashier to tears you continued to taunt and publicly humiliate her--to the major annoyance of the person in line behind you--who also didn't want to wait forever to go through.
I have no idea why anyone is standing up for you here, unless it stems from some belief in superiority over cashiers and a belief that it is OK to use them to work out aggressions. But the comments about "entitlement class" certainly provide a clue.