Web venture cuts cost, hassle of time...

Web venture cuts cost, hassle of timeshare rentals | The Columbus D...

There are 3 comments on the Columbus Dispatch story from Jul 4, 2010, titled Web venture cuts cost, hassle of timeshare rentals | The Columbus D.... In it, Columbus Dispatch reports that:

RRBO.com was founded by, from left, Mike Doel, Bob Kington and Mike Blackwell. Mike Blackwell was a timeshare owner with a problem: Dates assigned to him weren't always convenient, and swapping them wasn't easy to do.

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BuckGuy78

Los Angeles, CA

#2 Jul 4, 2010
What a fantastic idea......I certainly plan on trying this service out as we plan our next year's trip(s).......thanks for leading the way and making it simple!

Guy in So California

Go Bucks!
Travenlin Gal

Columbus, OH

#3 Sep 23, 2010
As someone who goes on vacation a lot, I love sites like this that promote deals. Renting timeshares has always been the way to go, this seemed like an easier way to do it than the current options.
We had planned a last minute trip Hilton Head over the summer. Since the website promises great deals on last minute rentals, this seemed like a great time to try it out. Let me tell you about my experience from start to finish:
First, I looked online and found a place. From what I understand on the site, none of the places they have listed are available at the time of booking. It's only after booking something and PAYING for it do they tell you it is not available. Or in my case, the specific room I requested was not available, but they just happened to have a different owner at the same resort with the exact same room for the exact same dates. The only difference? The price was higher. How convenient. I said no thanks, I liked the first price. They told me they could find something else, I said okay. It was two days later that they said they found something, was I interested in booking? Sure. Two days after that I was informed that this property was not available either. So about a week in, they had my credit card number (actually a debit card), I had no reservation, and yet my money was being held up because they "authorize" the funds upon the first transaction. I don't care what you call it, if I don't have access to my money, I've been charged for something I didn't receive. A couple days after that, my money was back, but I still had no reservation. They wanted to try a third time, I said no thanks, I'll find something else. Guy seemed kind of offended. I've come to a couple conclusions about this company:
1. They know nothing about how people plan vacations. As I said earlier, I am a FREQUENT traveler and have used many different sites and/or agencies. What I want is to tell someone what I am looking for (location, dates, price, etc) and have them find it, secure it and charge me for it. I don't want to have long conversations about it, I don't want to have someone explain to me how timeshares work, I don't want multiple phone calls that span over days about a rental that *might* be available and do I want them to check? OF COURSE I want you to check. How about checking all these things out before offering it up for sale? If you don't know, it doesn't do me any good. I want to tell you what I want, have you find it, give you my credit card and get a reservation number. That's it. Most importantly, I want this all to happen fast. Especially if I am trying to plan other things and this trip is supposed to happen soon. You've got one day, otherwise, I lose interest.
2. These people must not know anything about the internet. The first time I spoke to someone on the phone, I was already frustrated and asked the girl how I knew this was on the up and up. She seemed exasperated when she said "We are a legitimate company. Once we send you confirmation, you're good to go." Umm...doesn't answer my question. Anyone who knows anything about the internet knows that there are more scams than honest offers out there and simply saying "We are legitimate" is not enough. Actually it's worse. I would not be doing business with anyone I thought was not legitimate. She obviously did not understand my question and I did not push it.
All in all, bad experience. No, I take that back. Worst experience trying to book a vacation ever. We actually didn't end up going, but not entirely because of this.
To the guys in the photo, you will NEVER make it in this business (and by that I mean travel AND internet) if you don't streamline your process. If you can't get it down to a day total, people just won't bother. The prices are kind of low, but definitely not lowest out there and definitely not worth hassle. My advice to potential renters? Find somewhere else.
Julia Jones

San Diego, CA

#5 Mar 24, 2014
To make matters worse, the resorts often rent weeks in their hotels for as low as $199 per week to entice people to come to the resort and purchase a timeshare. The resorts state that they will help people rent their timeshare weeks for inflated prices, but then they practically give away weeks to entice more potential consumers into buying. By doing this, they are creating a conflict of interest and continuing the vicious cycle of timeshare scam. This is a good article about timeshare rentals:

http://www.timesharescam.com/blog/57-timeshar...

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