Problems with ObamaCare phone enrollment
Posted in the Columbus Forum
#1 Nov 4, 2013
"House Oversight Committee Chairman Darrell Issa (R-Calif.) released documents on Monday that show ObamaCare applications submitted over the phone are having the same problems as those submitted through the HealthCare.gov website.
According to the minutes of “War Room” meetings between Obama administration officials, ObamaCare contractors and the Center for Medicare and Medicaid Services (CMS), applications submitted over the phone for the health insurance exchanges use the same computer system as the ObamaCare website. The same portal is used to determine eligibility no matter how the application is submitted.
The Issa documents show administration officials scrambling to find an alternative, and deciding that telling consumers to mail in paper applications was the best end-around.
“The paper application allows people to feel like they are moving forward,” the notes from the meeting say.“At the end of the day, we are all stuck in the same queue.”
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