Lawsuit Says Urban Active Broke Ohio ...

Lawsuit Says Urban Active Broke Ohio Consumer Laws | WBNS-10TV, Central Ohio News

There are 75 comments on the 10TV WBNS story from Apr 14, 2011, titled Lawsuit Says Urban Active Broke Ohio Consumer Laws | WBNS-10TV, Central Ohio News. In it, 10TV WBNS reports that:

A chain of fitness clubs with locations throughout central Ohio faced a class action lawsuit on Thursday, after hundreds of complaints.

Join the discussion below, or Read more at 10TV WBNS.

gladdous

Norwich, OH

#26 Apr 14, 2011
KASICH IS GREAT wrote:
Another example of people who want to blame others for their problems and end up making the rest of us pay higher costs. I personally Love U.A. and will be a lifetime member. It is by fqar the best place to get fit and really fun to go there. Every one is very nice and atmosphere is very professional. They set high standards to ensure a great experience for the clients. I am in no way affiliated with them but this kind of lawsuits against companies disgust me
you bet you will be a lifetime member, cause they are going to keep billing you wether you like or not....unfair billing disgust you? you not all there? sounds like a ua employee
KASICH IS GREAT

United States

#27 Apr 14, 2011
gladdous wrote:
<quoted text>you bet you will be a lifetime member, cause they are going to keep billing you wether you like or not....unfair billing disgust you? you not all there? sounds like a ua employee
Have you ever heard of this new thing people use to obtain goods and services... Its called Money, cash, benjamans , mula, denaro, greenbacks. Dont be like like our mismanaged goverment and raise debt limit after cutting spending by 4%, or maybe you support that too.
khans

New Albany, OH

#28 Apr 14, 2011
Glad to see karma catching up, can't trust those hillbilly's in lexington, ky.
Mike

Zanesville, OH

#29 Apr 14, 2011
I wanted to cancel my personal training last week and they want me to pay $250 to cancel.
Angry

United States

#30 Apr 14, 2011
i called the New Albany location today to discuss cancellation. I have been a member since it opened as golds gym. i received a letter in the mail when it switched to urban active. I have tried to cancel my membership for 2 years now while i was on month-to-month. I was always told i needed to speak with sales person to cancel. i have just recently found out via this story that i need to send the letter certified mail to cancel with $10. When i asked about the $10 today, the response i got was "i didn't make the rule" when i asked to speak with a manager, she was "out to lunch". Christine? works 9 to 6 and takes lunch at 3:30?
bob

Mansfield, OH

#31 Apr 14, 2011
Mike wrote:
I wanted to cancel my personal training last week and they want me to pay $250 to cancel.
Its called a buyout. You cancelled your training early. Read the contract. Its not their problem people don't read the contract
Hates NA Urban Active

Columbus, OH

#32 Apr 14, 2011
Here's the link to the cancellation form for UA

http://www.urbanactive.com/trainerfinder/file...
ihateaholes

Columbus, OH

#33 Apr 14, 2011
KASICH IS GREAT wrote:
<quoted text

What part of Contract did you not get.
Get a life!~
comment

Columbus, OH

#34 Apr 14, 2011
Trainers, what a joke! Where do they have their college degrees hanging? Appear to be in shape and you have a job...losers.

Since: May 10

Location hidden

#35 Apr 14, 2011
meh wrote:
Does anyone belong to the Gahanna YMCA? It's the same price as what I'm paying at the NA UA. Curious for opinions.
Yes I do, I go every day. Over my lifetime (over 40 years old) I've gone to a lot of gyms. The Gahanna YMCA is a good place, not only ran by good people, but good people go there. Don't act like a fool or a loud mouth and be resptful and you'll be fine. There are a lot of differnt etenic orgins and people from all differnt walks of life there. Oh and they all get along. If your a basketball player, you can usually get into a game fairly easily. Make a new friend, it's not real hard. Just be friendly and respectful.

People are always friendly, both the patrons and the people that work there. For the most part the place is clean and taken care of. I watched one of the employees scrubbing down a tredmill today, I've never seen that before anywhere else. They vacum the carpets a couple times a day, and you can always get a clean towel at the door. More than one if you want.

It's a good place. Not only people from Gahanna go there.

Since: May 10

Location hidden

#36 Apr 14, 2011
If they keep charging your credit card, call your bank and deny any further charges. I've done it before to companies.
I'd do it to these idiots.
They're a cheesy organization.
woman

Reynoldsburg, OH

#37 Apr 15, 2011
KASICH IS GREAT wrote:
<quoted text>
A person is only as their word. So your word is no good.
you dont attend the one in hilliard do you they are not very nice and if you dont have a personal trainer the folks there wont even talk to you also it is alfully crowded in there most of the time and that is supposed to be there flagship store
Mark

Kenton, OH

#39 Apr 15, 2011
I'm only posting on here because this is relevant to me i.e.,(Kasich is great)L.O.L.!!!

I signed up with UA in Hilliard before a friend sold me on the YMCA Hilliard, the unscrupulous rep actually told me not to sign the part of the contract that informs you of your right to cancel within 3 days. I went with my better judgment and signed anyway, and it gave me the option to get out of the contract. They finally reimbursed my money at least 2 to 3 weeks later. I'ts a shame this seems to be a pattern, like the pattern of people standing up for the same people screwing them i.e.,(Neo-conservatives, Wall street elite,and Corporate Oligarchs).
ShiSu

Columbus, OH

#40 Apr 15, 2011
Wow, really glad I didn't join. They wouldn't quote me a membership fee at the counter. Said I had to sit down with a sales rep first. Really? What, your fees change based on the interview? I walked out.
PhonMan

Delaware, OH

#41 Apr 15, 2011
KASICH IS GREAT wrote:
Another example of people who want to blame others for their problems and end up making the rest of us pay higher costs. I personally Love U.A. and will be a lifetime member. It is by fqar the best place to get fit and really fun to go there. Every one is very nice and atmosphere is very professional. They set high standards to ensure a great experience for the clients. I am in no way affiliated with them but this kind of lawsuits against companies disgust me
Excuse me. The theater didn't work.
TLC

Delaware, OH

#42 Apr 15, 2011
Rob wrote:
don't go to lifestyle family fitness either. they really screwed me over. i joined and bought like 10 personal trainer visits (not that i wanted to but they REALLY pressure you) then after the trainer hurt me to where i had to take 2 days off work because i could barely walk...they refused to refund the 4 sessions i had left. i went all the way to corporate and the corporate guy was REALLY nasty to me on the phone. what a bunch of losers!
That's really odd... Lifestyle Family Fitness seems to overall be one that doesn't pressure into buying the training sessions. They give you $150 that you can spend on personal training, but I don't really feel like I was pressured into getting more nor have I ever heard anybody else complaining about this. If you don't want it, like anybody else they'll try to win it back, but I think most of the trainers understand a lost cause. Besides, most of them are so full already that they don't really *need* to pressure everybody into training.

A big question is, how well did you communicate with the trainer? From my experience there, none of the trainers I've come across has ever forced anybody to do something they aren't capable of doing yet.

Yes, I have had plenty of experiences where I'm sore for a week or so because of the training, but that's just part of gym life. The more you do it, the less it will affect you in the future.

As for refunds, I'm pretty sure the training contract tells you how refundable it is.

Lifestyle is far from perfect. I have heard of an incident where an employee should've been fired on the spot. But that's really not a reflection of the whole business. Overall, they've been one of the better gyms to go to in the area. And one of the few bigger chains that seem to realize that newbies and bodybuilders can co-exist in the same establishment.
TLC

Delaware, OH

#43 Apr 15, 2011
ShiSu wrote:
Wow, really glad I didn't join. They wouldn't quote me a membership fee at the counter. Said I had to sit down with a sales rep first. Really? What, your fees change based on the interview? I walked out.
This is an annoying fact of most gyms (unless they are the super-cheap bare-bones gyms like Aspen or Anytime Fitness), but your fees may actually change when you talk to the sales rep. They do have a base price, however there are also many ways of getting the price cheaper. That could be based on insurance benefits, where you work, sometimes just coming from a competitor gym. Sales reps will try to pressure you into joining (as well as getting other extras), but the whole point of speaking to the sales rep about the membership prices is just to see what the cheapest rate for you can be.
Amy

Galena, OH

#44 Apr 15, 2011
I ended up buying a membership at UA Hilliard a few years ago after asking the employee when I signed if I could cancel after a few months & was assured that it would be no problem to cancel. I tried to cancel for about 3 months and gave up after calling and emailing everyone I could. I found out the contract was for 24 months and paid it all. I definitely learned my lesson and wouldn't recommend to anyone.
Fresh1

Elmhurst, IL

#45 Apr 15, 2011
TLC wrote:
<quoted text>
This is an annoying fact of most gyms (unless they are the super-cheap bare-bones gyms like Aspen or Anytime Fitness), but your fees may actually change when you talk to the sales rep. They do have a base price, however there are also many ways of getting the price cheaper. That could be based on insurance benefits, where you work, sometimes just coming from a competitor gym. Sales reps will try to pressure you into joining (as well as getting other extras), but the whole point of speaking to the sales rep about the membership prices is just to see what the cheapest rate for you can be.
The best way to get the cheapest rate is to do your homework. Then take the lowest rate back to the gym you really want to join and tell them to beat that price. They want sales soooo bad that they usually bite. It's just like buying a car...if you don't like their offer, get up and walk out and see how fast they come chasing after you. That's how you give THEM a workout. LOL
Hunterwriter

Columbus, OH

#46 Apr 15, 2011
After class action lawsuit, they will re-organize and open as City Fitness Centers across Ohio!!! With all the money they have stolen from consumers they can afford a class action lawsuit -$50 for each legitimate complainter, change business name, start over. Yada Yada Yada (we've seen then many times before)

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