Lawsuit Says Urban Active Broke Ohio Consumer Laws | WBNS-10TV, Central Ohio News

Full story: 10TV WBNS

A chain of fitness clubs with locations throughout central Ohio faced a class action lawsuit on Thursday, after hundreds of complaints.

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Jackie

Dublin, OH

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#1
Apr 14, 2011
 

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I walked into the Hilliard Urban Active to cancel my membership the very next day after enrolling and they refused to let me cancel..I am now in collections over this so I will be joining this class action suit if I can!
Not Worried

Columbus, OH

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#4
Apr 14, 2011
 

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Quit being the troll you are "the Truth"

You seem to have nothing to do all day but post on these forums.

“Time traveler”

Since: Apr 10

At large

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#5
Apr 14, 2011
 

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Jackie wrote:
I walked into the Hilliard Urban Active to cancel my membership the very next day after enrolling and they refused to let me cancel..I am now in collections over this so I will be joining this class action suit if I can!
I wish youi all the luck in the world, however we both know that the only winner is going to be the attorney.
ilPadrino

London, OH

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#7
Apr 14, 2011
 

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State Fire Marshall should close them down for overcrowding! Also,no lockers, long waits for equipment, filthy place! Oftentimes, returned home because I couldn't find a parking space after circling for 10-15 minutes. It would have been better to purchase the Jane Fonda exercise dvd on eBay for 99 cents. Consumer beware of this place.
Hilliard UA gym

Marengo, OH

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#8
Apr 14, 2011
 

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Jackie wrote:
I walked into the Hilliard Urban Active to cancel my membership the very next day after enrolling and they refused to let me cancel..I am now in collections over this so I will be joining this class action suit if I can!
ESPECIALLY FOR PEOPLE THINKING OF JOINING THE NEW DUBLIN GYM, please remember: If you decide to cancel, send the cancellation form via certified mail ASAP, no matter what they say. If they can stall you, so might not send the letter in time to avoid another payment.
Rob

Columbus, OH

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#9
Apr 14, 2011
 

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don't go to lifestyle family fitness either. they really screwed me over. i joined and bought like 10 personal trainer visits (not that i wanted to but they REALLY pressure you) then after the trainer hurt me to where i had to take 2 days off work because i could barely walk...they refused to refund the 4 sessions i had left. i went all the way to corporate and the corporate guy was REALLY nasty to me on the phone. what a bunch of losers!
wow big shock

New Albany, OH

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#11
Apr 14, 2011
 

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It's about time!! I pray to GOD that Nick from the New Albany club is personally sued too for all the crap he puts members through! He needs fired!
New Albany UA sucks

New Albany, OH

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#12
Apr 14, 2011
 

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Good to know, their sales people are scum and will tell you anything to get the sale.
meh

New Albany, OH

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#13
Apr 14, 2011
 
Does anyone belong to the Gahanna YMCA? It's the same price as what I'm paying at the NA UA. Curious for opinions.
How

Columbus, OH

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#14
Apr 14, 2011
 

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And why/how are they still opening gyms and doing so well?
I did have an issue cancelling mine, many trips there to cancel it face to face and then back with a printed off email they were requiring. Money makers, we all fall for it from time to time. They should be called out on it for sure!
Jay

Fort Loramie, OH

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#15
Apr 14, 2011
 

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Don't put faith in the BBB rating. All they have to do is pay a fee and that rating will jump up to an A.
pilgrim

Columbus, OH

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#16
Apr 14, 2011
 

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We tried to cancel once... It didn't work. Front desk said they would cancel us. month later 60$ fee hit bank account.

My wife and I spoke to the manager at urban active and they said they would cancel the plan. Month later, 60$ fee hit bank account.

Nope. Liars.

Keep on billing and billing.

You have to print and mail a form to kentucky and pay them to cancel your plan.

Pay 10$ fee to cancel!? really!? That is lovely.
Kate

Westerville, OH

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#17
Apr 14, 2011
 

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I sent my cancellation by certified mail and literally had to fight with them for months before they would accept my cancellation. I will never ever provide my credit card for automatic payments ever again for anything. It was a nightmare.
Kate

Westerville, OH

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#18
Apr 14, 2011
 
CMH Rick wrote:
<quoted text>I wish youi all the luck in the world, however we both know that the only winner is going to be the attorney.
true dat
Angel

Columbus, OH

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#20
Apr 14, 2011
 

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meh wrote:
Does anyone belong to the Gahanna YMCA? It's the same price as what I'm paying at the NA UA. Curious for opinions.
When you join the YMCA you can go to any Central Ohio YMCA, and you can go to many YMCAs around the country for free or $5.00 or less as well with your ID. We have been Y members for years, and it is convenient for the whole family. Maybe we don't get the latest trendy classes or multiple times for classes, but it is definitely worth it, and you get treated very well.
KASICH IS GREAT

Columbus, OH

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#21
Apr 14, 2011
 

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Another example of people who want to blame others for their problems and end up making the rest of us pay higher costs. I personally Love U.A. and will be a lifetime member. It is by fqar the best place to get fit and really fun to go there. Every one is very nice and atmosphere is very professional. They set high standards to ensure a great experience for the clients. I am in no way affiliated with them but this kind of lawsuits against companies disgust me
KASICH IS GREAT

Columbus, OH

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#22
Apr 14, 2011
 

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Jackie wrote:
I walked into the Hilliard Urban Active to cancel my membership the very next day after enrolling and they refused to let me cancel..I am now in collections over this so I will be joining this class action suit if I can!
A person is only as their word. So your word is no good.
KASICH IS GREAT

Columbus, OH

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#23
Apr 14, 2011
 

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New Albany UA sucks wrote:
Good to know, their sales people are scum and will tell you anything to get the sale.
What part of Contract did you not get.
Hates NA Urban Active

New Albany, OH

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#24
Apr 14, 2011
 

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KASICH IS GREAT wrote:
Another example of people who want to blame others for their problems and end up making the rest of us pay higher costs. I personally Love U.A. and will be a lifetime member. It is by fqar the best place to get fit and really fun to go there. Every one is very nice and atmosphere is very professional. They set high standards to ensure a great experience for the clients. I am in no way affiliated with them but this kind of lawsuits against companies disgust me
wow looks like another employee has joined the forum. Is that you Nick? bwahahahaha
Ron

Columbus, OH

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#25
Apr 14, 2011
 

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KASICH IS GREAT wrote:
<quoted text>
What part of Contract did you not get.
I know John Kasich. John Kasich is a friend of mine. Sir, you are no John Kasich, but a childish SEIU or teachers' union member who should get a life! lol lol lol

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