if you have a pool, beware Pool Doctor

Posted in the Yukon Forum

David Delaware

Norman, OK

#1 May 5, 2009
Before you get someone from Pool Doctor to service your pool, drop me a line and let me tell you about their customer service.
brian

Oklahoma City, OK

#2 May 20, 2009
David Delaware wrote:
Before you get someone from Pool Doctor to service your pool, drop me a line and let me tell you about their customer service.
would like to hear what happended! Was thinking of getting them to do some repairs on my mom's pool. But, don't need to get into a bad situation.
Julie

Guthrie, OK

#3 Oct 22, 2009
I have been recieving service from Pool Doctor for years. I believe they have great customer service. I have also had repairs to my pool recently, everything turned out great..:)
Erika

Oklahoma City, OK

#4 Nov 23, 2009
David Delaware wrote:
Before you get someone from Pool Doctor to service your pool, drop me a line and let me tell you about their customer service.
I would love to hear what your problems were with them because I am considering hiring them.
bk in okc

Oklahoma City, OK

#5 Jun 24, 2010
I'd like to hear your experience and I'll tell you about mine.
bk in okc
David Delaware wrote:
Before you get someone from Pool Doctor to service your pool, drop me a line and let me tell you about their customer service.
granna

Oklahoma City, OK

#6 Oct 27, 2010
I've never had any problems with The Pool Doctor and My family has done bussiness with them for years. So David it could be you that has the problem...
Nikki Benz

Oklahoma City, OK

#7 May 1, 2012
David Delaware wrote:
Before you get someone from Pool Doctor to service your pool, drop me a line and let me tell you about their customer service.
They're the best I've ever had, and I've been through some poolboys haha, ask for K.C. if he's not to busy
Dom

Brooklyn, NY

#8 May 27, 2012
Their customer service sucks, extreamly arrogant
BBatchelor

Oklahoma City, OK

#9 Feb 18, 2013
David Delaware wrote:
Before you get someone from Pool Doctor to service your pool, drop me a line and let me tell you about their customer service.
please contact me as I am interested in getting some tile work repair done which abuts to a flagstone deck.
Josh Debolt

Oklahoma City, OK

#10 Sep 12, 2013
Without a doubt the worst company I have ever used to maintenance our pool. From the start when Delmar first came out to do the initial cleaning things seemed like they would go smoothly but it all went down hill after that. For weeks they would change the days they cleaned. Some weeks I would have to call and remind them to please have someone come out. I would always get excuses as to why they hadn't made it out. Then the last 3 weeks with a new person they sent over who's name Jose the pool was barely cleaned. He would simply take the surface leaves out and refill the chlorine tablets then leave. I told him it was unacceptable the second time he came back and that the pool needs to be vacuumed and brushed but he still didn't do it. The last time he was here last Friday he basically did nothing at all. I called the main office and let them know this was unacceptable and very unprofessional. I heard nothing back and no one came back out so I called again on Tuesday. I finally get a call back yesterday from Delmar saying basically he doesn't care and its not worth his time. He refused to make it right and said I should just go use someone else. That was obvious I would be using someone else but to treat your customers like that is terrible. Whatever you do don't waste your money with the Pool Doctor you will only end up paying them to clean it yourself.
Josh Debolt

Oklahoma City, OK

#11 Sep 12, 2013
granna wrote:
I've never had any problems with The Pool Doctor and My family has done bussiness with them for years. So David it could be you that has the problem...
It's not David with the problem The Pool Doc is absolutely horrible. I have never seen such a lack of work ethic and professionalism as what they have.

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