"United Online Collections Division"

"United Online Collections Division"

Posted in the Woodland Hills Forum

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Gary Goersch

Moline, IL

#1 Mar 11, 2009
I thought your readers would like to know that I am having the USPS investigate this local firm for mail fraud.

A number of letters have been received by people, including me, which indicates that I need to pay this firm money for a past-due account that I did not open. When you try to contact this firm all you get is a recording.

I know that the economy is in a bind right now but attempting to steal money is not the way out of this.

United States

#2 Mar 15, 2009
Thank you for this post. I also received a request from this company that I am not sure about.

Pompton Lakes, NJ

#4 Apr 6, 2009
I am contacting the California State Attorney General's Office

Tucker, GA

#5 Apr 8, 2009
Thanks for this posting. I received the same letter saying I have a pst due amount of $19.90. I also have tried to contact the company and like others also get a recording. What have people done to correct this issue?
Tom in New Hampshire

Nashua, NH

#6 Apr 9, 2009
I received a letter stating I owe money for a Net Zero account I never had. I called United Online - no one to speak to - I called Net Zero - call center in India - they say send United Online a letter. Net Zero cannot tell me when I opened the account, when I closed it nor how many days outstanding my account it.

Tucker, GA

#7 Apr 10, 2009
timbrehse wrote:
I am contacting the California State Attorney General's Office
Let us know the outcome of your investigation, please.

Detroit, MI

#8 May 2, 2009
same here in Jackson, MI. What a great scam. How many people pay the $14.90 just to get it removed?


#9 May 30, 2009
I had the same problem..they sent a letter stating I owed $13.90. I am furious about this company. I tried to call and only got a recorded message so I went online only to find so many rip-off reports on this company. What a scam!

Fort Lauderdale, FL

#10 Jun 3, 2009
I received two letters on the same date stating that I owe $19.90 in reference to two different accounts. I created an anonymous gmail account and emailed them that they need to provide me with the item I purchased, the date I purchased it and the individual/business who is collecting this overdue amount. I told them that if they could not provide me with this information that I would report them to the Federal Mail Fraud division and Florida Attorney General's office. I can't wait to see if they respond!

Columbia, MO

#11 Jun 3, 2009
I canceled my account with net zero 2 years ago and I am just now getting a letter. If that is the case it has already gone on my credit, so they are not going to get their money.

United States

#12 Jun 4, 2009
I guess I am not the only one getting these letters. I received my second and "final" notice this past week. I have to pay by June 24 to stop ALL collection activity. Is that some form of "threat"? I am going to call my local State Attorney.
Jim Clement

Birmingham, AL

#13 Sep 2, 2009
We have received the same letter twice concerning Netzero. We never had an account with Netzero. They need to be stopped. No telling how many people send them money without checking this out.
Tim - IL

United States

#14 Sep 4, 2009
Just got one of the same letters everyone else is talking about. Am sending a reply. I gave them until September 30 to respond. I am going to bill them $150 for an hour of my time (more if I have to spend more of my time on this) If I don't get paid, I am going to turn them over to a collection agency. Notifying the Cal AG's Office and USPS Inspector's Office is wise. Will do same.
Jean N gladwin mi

United States

#15 Sep 5, 2009
i recived a letter on the 3rd of september i got the same thing and said i owed 19.90 to net zero where ive never had an account trough this is a scam and its bull as if money isnt bad enof we are getting ahold of the better business bureau
hope they dont get any one
Steve Lincovic

Terre Haute, IN

#16 Sep 29, 2009
I received a similar letter stating I owed $29.90 but the fact is that I payed my final bill and havent had NET ZERO for over a year. Just call net zero and tell them this is bull shit and start yelling at them and they will ask what your last four digits of your credit card are and tell them you just dont trust their company and they will ask you another security question and just make something up and they will clear it up for you.

Remember these steps:
1) Call net zero and tell them this is BULL SHIT your being sent to collections for something you havent used for a long time and you already paid the final bill.

2) When they ask for any sort of personal info like last four digits of credit card, tell them you dont trust their company.

3)When they ask you your security question either answer or if you dont remember just make anything up and immediately start yelling at them.

4) YOU should be free and clear of this SCAM!!!!!

GOOD LUCK and tell your friends about the way net zero and juno do business. BOYCOTT these two shady companies.
Roxanna in California

Burlingame, CA

#19 Oct 6, 2009
I guess the 'new batch' of letters is the $29.90 charge. I got the same 'form' letter with no explanation to the charge. When I called the '866' number I got a recording just like everyone else has stated. I never even had a net zero account. Thank goodness I checked the internet and saw these posts. Now I know its a scam!!
James Slear

Indianapolis, IN

#20 Oct 20, 2009
I recieved a letter from you folks indicating I owe $19.90 for a "Net Zero" account. The reason I never paid this account was (1) I never recieved a bill, but if I had I would not have paid it since like many other folks who tried Net Zero, I was NEVER able to get onto the internet. This morning, I went to NZ and found that this remains a problem since there were many questions on the problems page from folks that had not been able to connect to the internet. Since this took place at least 6 months ago, and after the problem was never fixed nor did I ever recieve any help from NZ,
I wrote to cancel my account, and based on the comments on this page - it appears that others are having the same problems still.
So, please be advised that I will not nor can I pay this amount for a service I never recieved nor used!!!!!!!!!!

Jim Slear
Accit Nbr:868667583698

Aguascalientes, Mexico

#21 Oct 20, 2009
los neiket brothers band son lo peor todos estan re feos los odia cindi bay
Davd N - New Mexico

Huntsville, AL

#22 Nov 2, 2009
Got the same letter wanting $19.90 although I have never been affiliated with this company in any way. I received a "final notice" letter once before and filed a complaint with the attorney general.
Ron from NJ

Concord, CA

#23 Nov 6, 2009
Received notice dated 10/30/09 Final notice from an account with my first name, last name at Juno . com. Never had such an account. Sent them a notice telling them to provide me with proof. Got nothing back, took original letter to the state police & filed complaint. They've had dozens of these!!! Do not pay these people.

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