How does St. Marys Walamrts Pharmacy ...

How does St. Marys Walamrts Pharmacy SUCK?

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“Master o Public Administration”

Since: Oct 10

St. Marys, GA

#1 Jun 20, 2013
Let me count the ways.
After I wrote this warning, I had to split it in two.
Apparently, it took so long that it timed out so I lost the first half. Here is the second half. Bear with me while I reconstruct the lost 1st half.
Now, this morning, I drove to Jax. Had the doctor write the code on there. 85 mile rounds trip.
I was in Walmart less than an hour ago. Handed the script and card to an older woman who had no question whatsoever about the Humana card being good for the purchase.
Now, when the doctor wrote the script, I had one of those senior moments where I could not remember the name of my glucose meter. The doctor said it happens all the time and was no problem. So, he wrote a script for "180 blood glucose test strips compatible with whatever meter patient uses."
He also wrote to test up to six times per day. So, 180 was a 30 day supply.
When the woman asked me what kind I used, I told her Contour. By the way, the first time I tried, I had actually brought a box of Contour strips to the window in a locked plastic box.
So, the second time, the older woman says for me to hold on a moment while she talks to the pharmacist - a different one who was not even on duty the first time I tried.
Now, standing right next to the pharmacist, actually filling a prescription, was the young, obnoxious, blond bitch from the first try who is apparently a pharmacy tech. That is scary as hell.
When she realizes it is me, she whispers something to the pharmacist.
Now, he actually comes out from behind the counter and tells me that yes, I now have the right medical code for diabetes, but he still can not fill it.
Why, you ask? He now claims that he can not fill it because the doctor did not write the name of the brand of my meter on the prescription.
When I asked the little shit why the other pharmacist had not cited THAT as a problem, he said he did not know but that he could not because without the name written on the prescription, they could sell me any old brand, maybe even a more expensive one. No, really.
When I pointed out that I knew damned well which one I needed and had told the woman that, he then tells this whopper.
They are audited by the Medicare people every month. If Medicare caught them filling that prescription without the name of my meter, they would disallow all Medicare prescriptions filled by the pharmacy for that whole month as a PENALTY.
No, really.
So, I told him to forget it, that I would never patronize a Walmart pharmacy again.
Now I'm royally pissed.
When I arrived at the service desk, I asked if the manager was in, the lady told me she had no idea if he was or not, but the would call somebody else. Finally, a couple of third echelon managerettes showed up. I told them the problem. They went into the back office to get me the number for the regional pharmacy manager.
Right there at the service desk, I call for said manager. I get a pharmacy in another store. They say they transfer me but of course cut me off.
It is now going on two hours since I left a call back on the regional manager's voice mail on his cell phone. No call yet.
So, I leave Walmart and drive straight to the wonderful folks at Camden Pharmacy where I've been doing business as an extremely satisfied customer for over two years after giving up on Walmart for piss poor customer service once before.
So, why was I back a t Walmart? When I first started doing business with Anthony Kicklighter at Camden Pharmacy, he told me that he was not an authorized dealer for Part B medical supplies.
Anyway, I drove over to Camden Pharmacy to ask Anthony if the asses at Walmart were just jerking me around. Anthony was not there but one of the other pharmacists came out, looked at the prescription, and told me he would have no problem whatsoever filling it exactly as written.

“Master o Public Administration”

Since: Oct 10

St. Marys, GA

#2 Jun 20, 2013
Part 2, continued:

I told him I wished they could fill it. He said he was not sure if they could now or not. However, he went straight to his computer to find out. Eureeka. Now they can. I was in and out of Camden Pharmacy, with my prescription, for about $2.00 more than at Walmart, with no hassle, in about 12 minutes, using exactly the same prescription that the belligerent, lying a-holes at Walmart pharmacy would not fill.

If you like being treated like shit by uncaring, belligerent, lying, a-holes, by all means go to Walmart pharmacy.

If not, I can not recommend Camden Pharmacy highly enough. Anthony and the whole crew are just great.
Telling it like it is

Woodbine, GA

#3 Jun 20, 2013
WHO CARES!!!! Now..let us all make a list on the MILLIONS of reasons WHY YOU SUCK!!!!
huh

Saint Marys, GA

#4 Jun 20, 2013
The moral to this story is if you are a business and your don't do what Moreno wants, he'll trash you on Topix. Wait a minute, isn't he doing the same thing for which he claims he's going to sue everyone who posts negative comments about him?
Jorge

Kingsland, GA

#5 Jun 20, 2013
Does Alex work at "Walamrt" pharmacy? It's a conspiracy. Watch your back.

“Master o Public Administration”

Since: Oct 10

St. Marys, GA

#6 Jun 20, 2013
Now, after my damned computer freezing up, let me tell you the beginning of this sorry saga.

On evening, earlier this week, I was shopping in Walmart. I went to the pharmacy to fill a presecription for test diabetic strips written by an indocrinologist in Jax.

After obtaining a lock box with my brand of strips from the shelf, I approached the window where you turn prescriptions in.

There was a blond at least 40 years my junior working the window. I handed her my box of strips, the prescription, and my Humana Medicare Advantage Plan card. She obtained my name and date of birth and quickly pulled up my record.

Suddenly, she informs me rather abrubtly, rudely, and condescendingly, that I can’t buy the strips with “that card” but only with a Medicare card. When I informed her that the card I had given her WAS a Medicare card, she promptly cut me off and imperiously informed my dottering old ass that “Medicare cards are red, white, and blue. I’m looking at it on your record.”

Well, of course, I had not bought strips from them since I changed over to the Humana Medicare Advantage plan.

Now, at that point, a woman my age who was standing behind me chimed in that I was indeed right because she too had a Medicare Advantage plan. The young, know-it-all bitch promptly blew her off as another dottering old fool and informed her in no uncertain terms that she did not know what she was talking about either. The woman promptly went to the pickup counter to deal with someone else, mouthing the word “bitch” to me from over at the counter.

Now, at this point I was pissed. I informed the bitch that she obviously did not know what she would doing and asked her to please send someone over who did. She refused, telling me I would have to deal with her. At that pont, thinking there had to be some logical explanation for this bitch’s incompetence, I asked her how long she had worked there. Astonishingly, she replied,“Five years.”

At that point, one of the male pharmacists, have heard what was going on, decided to play Sir Gallahad to the damsel bitch. He came over and informed me that she did know what she was doing. I told him that she could have fooled me. I insisted that he take the card and call the insurance company for verification. He did, not three feet in front of me. That was a long drawn out game of 20 questions. Finally, he hung up and told me tha the fguy he was talking to AT THE INSURNCE COMPANY, was not sure if my plan covered part B supplies of not.

BULL SHIT! He was just covering the obnoxious bitch’s ass.

He then gleefully informed me that he could not have filled it anyway as the doctor had forgotten to write the damned medical code for diabetes on the prescription. Indeed, he had.

“Master o Public Administration”

Since: Oct 10

St. Marys, GA

#7 Jun 20, 2013
By the way, I stopped buying my medications at Walmart about 2 or 3 years ago because of long lines, getting home and realizing the damned bag did not contain one of my prescriptions, etc.

For about 2 dollars more per generic prescription, you can het fast, friendly, accurate service with a smile at an old style pharmacy where "everybody knows you name" at nearby Camden Pharmacy on Kings Bay Road.

Tell 'em I sent you.
other Anon

Kingsland, GA

#8 Jun 20, 2013
I would like to take this opportunity to tell everyone that The Mad Hatter is now open for supper and is far superior to a anything on Kings Bay road.

That is all.

“Master o Public Administration”

Since: Oct 10

St. Marys, GA

#9 Jun 20, 2013
Why did you leave Walmart pharmacy?
flip flop

Kingsland, GA

#10 Jun 20, 2013
The only thing better than a good old fashioned Moreno meltdown rant will be The Soap's official response on "As Jay's Mind Turns". Be sure to tune in later this evening.

I can't wait.
Really

Saint Marys, GA

#11 Jun 20, 2013
I agree 100% with Moreno. There was a time within the medical community when one expected and received professional service. That kind of crap is just the tip of the 21st century medical Obamacare socialist iceberg.
Coonass

Kingsland, GA

#12 Jun 20, 2013
Moreno Jay wrote:
When she realizes it is me, she whispers something to the pharmacist.
That snotty arogant condesending Moreno again.

“Master o Public Administration”

Since: Oct 10

St. Marys, GA

#13 Jun 20, 2013
Yeah, I was flabbergasted by all the damned info the first pharmacist had to go through with the guy from Humana. He asked him damned near everything except "Boxers or briefs?"

When he hung up, I said, "Good God, can you imagine what it will be like when Obamna Care kicks in." He grimaced.

By the way, as I was leaving the service desk, there stood the manager and his female co-manger in plain view in the main aisle behind the registers clearly just chit chatting.
Bob

Kingsland, GA

#14 Jun 20, 2013
Hey fatass, how does it feel to get back the crap you dish out to people? LOL

I just wish I could have been there to laugh and throw some comments your way. It's called KARMA fatass and you truly get back what YOU deserve.

“Master o Public Administration”

Since: Oct 10

St. Marys, GA

#15 Jun 20, 2013
You know, the more I think about it, I think my shopping days at the St. Marys Walmart are over.

There are well managed Walmart Supercenters readily available in Yulee, Brunswick, Savannah, Pooler. I'm passing by one of them fairly often.

Publix and Winn Dixie will do for food.

Piss on businesses with poor management and a "we-don't-give-a-shit " customer service ethos.
Telling it like it is

Woodbine, GA

#16 Jun 20, 2013
WHO CARES!!!! NOBODY CARES JAY!!! GOD!! JUST FRIGGEN DIE ALREADY!!! You are the only person on this forum that talks to yourself. Just do us all a favor and Die!!!
Anon

Kingsland, GA

#17 Jun 20, 2013
flip flop wrote:
The only thing better than a good old fashioned Moreno meltdown rant will be The Soap's official response on "As Jay's Mind Turns". Be sure to tune in later this evening.
I can't wait.
I doubt that even Soap could be bothered to read all this Jay-crap.

“Master o Public Administration”

Since: Oct 10

St. Marys, GA

#18 Jun 20, 2013
No.

Choke on it - for many more years!
flip flop

Kingsland, GA

#19 Jun 20, 2013
Moreno Jay wrote:
By the way, as I was leaving the service desk, there stood the manager and his female co-manger in plain view in the main aisle behind the registers clearly just chit chatting.
The same manager referred to as "Mr. Peepers"? Remember when you defended the little sh!t to the hilt? He is the poorest excuse for a manager of all the Walmarts I have ever frequented. But you thought he was being bullied just a couple of weeks ago.

Make up your mind, fat man.

“Master o Public Administration”

Since: Oct 10

St. Marys, GA

#20 Jun 20, 2013
No, I objected to your making fun of his visual disability, as you well know, liar.

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