Big O Tires-17039 Boswell Blvd, Sun City, AZ 85373

Posted in the Wittmann Forum

Stormy

Surprise, AZ

#1 Aug 13, 2012
We purchased 4 new tires at Big O Tires and they rode terrible. We went back to Avondale Dodge to get them rebalanced and found out that 3 of the 4 tires were defective. When we went back to Big O Tires for a refund, they said they were used and won't give use our money back. They may have had a total of 20 miles on them in a one week period. DON'T GO TO BIG O TIRES IN SUN CITY..........THEY WON'T STAND BEHIND THEIR PRODUCTS. THEY RIPPED US OFF FOR OVER $1,000.00!

Since: May 11

Location hidden

#2 Aug 13, 2012
Stormy wrote:
We purchased 4 new tires at Big O Tires and they rode terrible. We went back to Avondale Dodge to get them rebalanced and found out that 3 of the 4 tires were defective. When we went back to Big O Tires for a refund, they said they were used and won't give use our money back. They may have had a total of 20 miles on them in a one week period. DON'T GO TO BIG O TIRES IN SUN CITY..........THEY WON'T STAND BEHIND THEIR PRODUCTS. THEY RIPPED US OFF FOR OVER $1,000.00!
A grand for 4 tires? OMG you should have went to Discount Tire. I have heard sbout the same story about Big O from othere, If Discount sells your brand tires take your reciept and they may be able to adjust them for you. BTW I paid about 600 for my Chrysler mini van including balancing for life.
J W Simms

Prescott, AZ

#4 Aug 15, 2012
Taxpayer for years wrote:
<quoted text>A grand for 4 tires? OMG you should have went to Discount Tire. I have heard sbout the same story about Big O from othere, If Discount sells your brand tires take your reciept and they may be able to adjust them for you. BTW I paid about 600 for my Chrysler mini van including balancing for life.
I have never had a problem with Discount tire in all the years I have delt with them. J.W. Simms.

Since: May 11

Location hidden

#5 Aug 15, 2012
J W Simms wrote:
<quoted text>I have never had a problem with Discount tire in all the years I have delt with them. J.W. Simms.
Correct Simms they are the best, Where you been? Some one looking for you.
J W Simms

Prescott, AZ

#6 Aug 15, 2012
Taxpayer for years wrote:
<quoted text>Correct Simms they are the best, Where you been? Some one looking for you.
Seems like someone is always looking for me I just can't figure out why. J.W. Simms.

Since: May 11

Location hidden

#7 Aug 16, 2012
J W Simms wrote:
<quoted text>Seems like someone is always looking for me I just can't figure out why. J.W. Simms.
Go here and chop them up. Lots of Simms posts. http://www.topix.com/city/morristown-az
did you know!

Mesa, AZ

#9 Dec 3, 2013
Stormy wrote:
We purchased 4 new tires at Big O Tires and they rode terrible. We went back to Avondale Dodge to get them rebalanced and found out that 3 of the 4 tires were defective. When we went back to Big O Tires for a refund, they said they were used and won't give use our money back. They may have had a total of 20 miles on them in a one week period. DON'T GO TO BIG O TIRES IN SUN CITY..........THEY WON'T STAND BEHIND THEIR PRODUCTS. THEY RIPPED US OFF FOR OVER $1,000.00!


You should have went back to Big O, you have to allow the company the opportunity to make things right, as soon as the other company touched the vehicle, you gave up any leverage and alleviated any responsibility Big O had.... In my opinion you should take this post down and learn the right way to conduct yourself....

Since: Jul 14

Peoria, AZ

#11 Jul 28, 2014
Worst customer service ever!!!!! They sold me a set of tires for my truck, had them try to balance them 3 different times and truck still shakes from tires. I took my truck to the Ford dealer and they found that all 4 tires were out of round. Now Big O will not stand behind tires they sold me and will not rebalance even though they say you get lifetime balancing. The owner Bruce O is not to be trusted. I spent $1900 on tires that are junk and they will not replace them. I called Big O corporate office and they said if they were Big O branded tires they would replace them, but since they are Toyo tires and that the store purchased them from an outside supplier that they could do nothing to help. Do not purchase tires or service from this store. I also had them do an alignment at the same time and had to return so the could tighten a bracket that they had loosened to do the alignment but then forgot to retighten, they acted like it was no big deal but it could have jammed the steering linkage and cause the steering to lock up.

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