Customer X

United States

#1 Mar 19, 2013
I'm not a big fan of McDonalds food but I have to say I really like the employees who work at the Massena location. A really nice group of kids and good managers aw well.
Thanks Ron McDon

Utica, NY

#2 Mar 19, 2013
I go there all the time, theyve never gotten my order wrong once. thats a statistical impossibility from my history of fast food. so i must thank them for that.
manager

Auburn, NY

#3 Mar 19, 2013
thank manager missy - she has a lot to do with it!
Sure

Massena, NY

#4 Mar 19, 2013
I agree with this %100. The Massena Mdonalds is great. It's the one at the Mall that sucks.
haha

Brasher Falls, NY

#5 Mar 20, 2013
The massena mcdonalds is horrible. The employees must be commenting on this tread. They always get orders wrong. Some of them are very rude and some of the guy cooks should be fired.
which

Auburn, NY

#6 Mar 21, 2013
there are two massena mcdonalds so which one is this thread about?
haha

Brasher Falls, NY

#7 Mar 24, 2013
The one downtown near dunkin donuts. Its trash and yhe employees are trash.
lol

New Hartford, NY

#8 Mar 24, 2013
you think you can do better...have at it!
haha

Brasher Falls, NY

#9 Mar 24, 2013
I have. Im not a rude little piggy like half those employees. You get an order wrong, you fix it. Not give attitude then roll your eyes. You never put sauce in the bag even through we ask for it. You charge people extra for sauce on burgers then give a dot of it on the burger. Oh yeah, thats worth the money. I've seen management treat their employees like dirt because they do it infront of custoners which is so wrong. Plus, majority of my orders I have to back in to tell them they messed up or forgot something. Act professional, its a job and you are getting paid to serve the customers. Not to act like misrable assholes.
Perhaps

Springfield, NJ

#10 Mar 24, 2013
haha wrote:
I have. Im not a rude little piggy like half those employees. You get an order wrong, you fix it. Not give attitude then roll your eyes. You never put sauce in the bag even through we ask for it. You charge people extra for sauce on burgers then give a dot of it on the burger. Oh yeah, thats worth the money. I've seen management treat their employees like dirt because they do it infront of custoners which is so wrong. Plus, majority of my orders I have to back in to tell them they messed up or forgot something. Act professional, its a job and you are getting paid to serve the customers. Not to act like misrable assholes.
Your expecting a lot from McDonalds. You get what you pay for. Cheap fast food comes with all the stuff you just mentioned. If you don't like it go to Vinos.
please

Utica, NY

#11 Mar 31, 2013
Perhaps wrote:
<quoted text>
Your expecting a lot from McDonalds. You get what you pay for. Cheap fast food comes with all the stuff you just mentioned. If you don't like it go to Vinos.
It doesn't matter if you are paying a dollar or 10 dollars. They are working in customer service and they can't handle working in Mcdonalds then they should quit. Each person should be greeted with a smile and manners and when they f*ck the orders up you should get the rest of what you already paid for with a smile and an apology. It doesn't matter what kind of day you are having every good worker knows you leave your personal issues at the door when you walk into work. So no that remark.. you get what you pay for. Yea you are supposed to get the food you paid for with good service no matter where you go!
true

Massena, NY

#12 Apr 3, 2013
please wrote:
<quoted text>
It doesn't matter if you are paying a dollar or 10 dollars. They are working in customer service and they can't handle working in Mcdonalds then they should quit. Each person should be greeted with a smile and manners and when they f*ck the orders up you should get the rest of what you already paid for with a smile and an apology. It doesn't matter what kind of day you are having every good worker knows you leave your personal issues at the door when you walk into work. So no that remark.. you get what you pay for. Yea you are supposed to get the food you paid for with good service no matter where you go!
I agree they get paid to do a service and we pay for food. Doesn't matter where you work you are always supposed to perform your best. or else quit. That's the problem to many people make excuses up for others and then the cycles just keep going. Open your eyes. No wonder kids are so messed up now a days. half of them are handed nice cars and cell phone and ipods and tablets and nice clothes ect. they don't do chores or even get jobs at 16 to start paying for stuff they are taught nothing half of the girls now a days don't even know how to cook or do laundry it's sad they are slobs and the parents just let it cont. stop buying them everything and teach them to earn it. you are not doing them any favors.

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