Companies weren't playing nice in get...

Companies weren't playing nice in getting playground repaired

There are 16 comments on the Chicago Tribune story from May 27, 2009, titled Companies weren't playing nice in getting playground repaired. In it, Chicago Tribune reports that:

The sparkling new playground at Hubbard Woods elementary school in Winnetka was designed as an outdoor classroom, a place where the equipment is educational as well as fun.

Join the discussion below, or Read more at Chicago Tribune.

Vanecko

Gary, IN

#1 May 27, 2009
Contact SpectraTurf: 800-875-5788
latinas tiene cahones

Champaign, IL

#2 May 28, 2009
waaa waaaa

this column is pathetic

whose kid are you?
AnnieB

Champaign, IL

#3 May 28, 2009
latinas tiene cahones wrote:
waaa waaaa
this column is pathetic
whose kid are you?
It's not about the kids. A lot of hard work and money by parents and the community went into this project. It's not about the kids - it's FOR the kids.
Lou

Shorewood, IL

#4 May 28, 2009
I'm such that it was a mistake. That load was probably meant for the highway repairs.
torkatola

Chicago, IL

#5 May 28, 2009
Contacting SpectraTruf hasn't worked. How about going to their parent company, ECore International. ECore bought SpectraTurf in 2004. ECore is located at 715 Fountain Avenue, Lancaster, PA 17601. The website has an 800 number but it will probably go to sales. Check the internet for a local number as phone numbers can't be posted here. The president of ECore is Arthur B. Dodge III, so go right to the top and speak with him. Maybe the bad press and bad reviews of SpectraTurf all over the internet that this should produce will convince him to do the right thing.
Mike

Chicago, IL

#6 May 28, 2009
What kind of moron lays this type of surface down in the winter? There is a reason you don't put down asphalt, concrete, or SIMILAR TYPE SURFACES in cold weather!

My bet... the customer pushed to have it installed despite contractor warnings, and now wants someone else to take responsibility for their poor decision. We see this sort of thing ALL THE TIME in the construction industry.
Suburban Mom

Elmhurst, IL

#7 May 28, 2009
Lou wrote:
I'm such that it was a mistake. That load was probably meant for the highway repairs.
Very funny and very true, Lou!
LLLL

Europe

#9 May 28, 2009
This is such crap. What is a warranty these days if nobody is going to take the blame. If Obama wants to do something useful with regulating business, he'll step in and make the word warranty and guarantee mean something!

If a product or service is guaranteed, the producer of the product or the provider of the service should be the one charged with coordinating the under-warranty fix just like a car dealership with a car. Whomever pays for it is not the customer's problem, but the customer is not to pay for it if a guarantee was offered. Very simple.
Chris

Chicago, IL

#10 May 28, 2009
Too bad there aren't any senior lawyers living on the North Shore who could help with a lawsuit- seems like a great opportunity for them to have their firms do a little pro bono work and maybe pick up some coverage in the news....
Maureen

Schaumburg, IL

#11 May 28, 2009
As a parent and PTO member, SpectraTurf has just been put on our "bad companies to deal with" list. And I'll be sure to share that with everyone I know in other schools...

Great P.R., SpectraTurf! Way to stand behind your products! You've pretty much guaranteed you won't be installing anything in the Northern Illinois/Chicago region for a LONG time.
Jack

Chicago, IL

#12 May 28, 2009
Boo hoo hoo, the Winnetka kiddies outdoor classroom has a yukkie rubber surface. Seriously were talking pocket change for that demographic.
Mike

Chicago, IL

#13 May 28, 2009
I like all the people here who apparently missed the part about where the PTO pushed them to install the product during the winter despite the fact that the manufacturer said not too. I love it when soccer moms and kool-aid dads get their panties in a bunch without having a clue about what they are talking about.
Seymore

United States

#14 May 28, 2009
Jack wrote:
Boo hoo hoo, the Winnetka kiddies outdoor classroom has a yukkie rubber surface. Seriously were talking pocket change for that demographic.
So what is your point? You don't like well educated people who make a good living?
Mich

Chicago, IL

#15 May 28, 2009
Mike wrote:
I like all the people here who apparently missed the part about where the PTO pushed them to install the product during the winter despite the fact that the manufacturer said not too.
Didn't miss that, however, did they really explain it to the parents. You can't say "well, gee, we don't recommend that" you have to say, "if we install it at sub-optimal temps, it will NULL AND VOID our warranty".
And make them SIGN something that they understand. That will make them take notice, and gives the companies a leg to stand on.
INTHEBIZ

Bowersville, GA

#17 May 28, 2009
Every contractor that has ever worked with this product knows that you can't intall it if the temperature is below 40 degrees. I don't care how much the PTO pushed, the contractor should have refused to do the job until the conditions were right. If our customers refuse to wait, we refund their deposit. Maybe that is why we have had zero failures.
Billy

Topanga, CA

#18 Jun 24, 2009
Maybe the fact is that the General Contractor knew about the warranty being void under those conditions all along but pushed them into it because of pressure from the unknowing PTO and were too scared or timid to tell them about the warranty issue jsut thinking in their heads that it wouldnt be an issue. Also..It is the job of the General Contrator to inform the owners of those type situations not a sub-contractor or manufacturer. The General Contractor is the owner's rep and should have passed on this info that he has now probably lost in his selective memory. There is so much more behind the scenes BS that the owners never know about on any construction project. Makes you wonder if the General Contractor has something more to hide? If its $16,000to repair it.. what did the general contractor charge originally for the surfacing? There is something more fishy about this than is being told.

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