Review: Kovach Flooring Inc.
Posted in the Wilmette Forum
#1 Jun 14, 2013
Kovach Flooring installed one room of parquet and two rooms of plank flooring. They also sanded and refinished 1315 square feet of parquet flooring.
It went very badly. The original parquet which they sanded and refinished looks like a washboard and the finish is striped. One of the rooms they did three times; on the third attempt, they left drips of finish that my husband worked on for several hours because we didn't have any confidence that it would be better if they did that room a fourth time.
The parquet is delaminating from the subfloor they installed. We informed them in March of the problem and told them that, if the parquet continued delaminating, we would need them to come back. The delamination continued. Phone calls were unanswered. Finally, on May 24, Nebojsa sent his Dad to remove some of the pieces of parquet and to glue and screw the subfloor into the concrete underneath. He said that his son would call to let us know when they were coming back. On June 3, my husband called Nebojsa and he said that he would come the following day. He came, but he didn't do anything but look at the problem. Phone calls to him were not answered.
We now have a parquet floor with chunks of parquet missing. Nebojsa has said he will do nothing more and has invited us to sue him.
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