First Prev
of 3
Next Last
tanner

Louisville, KY

#1 Mar 29, 2013
What is going on at Suntan City the employees aren't friendly not very well groomed and smacking on gum while they wait on people. The mirrors aren't clean the beds don't always look really clean. I am really shocked because It used to be so clean the people who worked there were always nice and helpful. Now its a bunch of teenagers running the place and its horrible. The one thing though they don't push selling things like they used to. I will say Frankfort is so much better and so much cleaner. I think the management is bad here in Lawrenceburg and its going down hill from there.
teenagers

Louisville, KY

#2 Mar 30, 2013
You answered your own question when you said it was ran by a bunch of teenager's. They have no clue how to clean or present themselves to the customers.
Dont go anymore

Lawrenceburg, KY

#3 Mar 30, 2013
I got ringworm from there a few years ago. It always looked clean when I went there and sometimes I would even watch them clean the beds so I felt like they were clean, but evidently the one time I missed it is probably what did me in.
I got really tired of the heavy sales pitch too. I would make sure I held my bottle out so they could see I had something, but sometimes they still did it. Ringworm and sales pressure sent me packing.
addressed the issue

United States

#4 Mar 30, 2013
tanner wrote:
What is going on at Suntan City the employees aren't friendly not very well groomed and smacking on gum while they wait on people. The mirrors aren't clean the beds don't always look really clean. I am really shocked because It used to be so clean the people who worked there were always nice and helpful. Now its a bunch of teenagers running the place and its horrible. The one thing though they don't push selling things like they used to. I will say Frankfort is so much better and so much cleaner. I think the management is bad here in Lawrenceburg and its going down hill from there.
So you've addressed these concerns with management? Have they not done anything at al? Is that why you have the opinion that its under poor management or is it that your just one of those people that want to complain to the world and not try and attempt to fix the issues?
who cares

Harrodsburg, KY

#5 Mar 30, 2013
Their beds have cooties.
amazing

United States

#6 Mar 30, 2013
You all are ridiculous.I love sun tan city. The girls are sweet and they work really hard. If you think you can do their job any better...go and try.or give any suggestions you might have to Ashley. If there beds were nasty they would be shut down. Ive been a member since they opened their doors and have no complaints
good enough

United States

#8 Mar 31, 2013
Evidently several people thought she was good at her job or else they wouldn't have put her there.
manager

United States

#10 Mar 31, 2013
I am not speaking on behalf of the company but on the behalf of my position. I was just informed this post was put up and first I would like to apologize for the bad experience and service you all have received at my salon. However is these issues have not been brought to my attention I can not attempt to make any of your anyone's visit any more pleasurable. If you would like to stop by and let discuss these issues ill be more then happy to fix what I can. However as far as being "fake" I enjoy my job, what I do, and I do care about my clients if in any way you felt mistreated or that I was being rude to you I apologize for you reading me the wrong way because I am no one but myself and do not attempt to put on any front. As far as the salon being clean and Frankfort being cleaner keep in mind that we are a very much older salon then them and we are also visited once a month by higher management (unexpectedly) to ensure that we are maintaining the salon to company standards and so far we have not had any issues.

Thanks,
Ashley
funny

Louisville, KY

#11 Mar 31, 2013
Ashley give me a break the service out there at night is terrible but your never there at night so you wouldnt know.as for the Frankfort salon being newer not true.the back part is new but not the rest of it. My opinion is your to young you have hired people your age who have no respect and no social or people skills. I mean seriously chomping on gum stamding out front smoking is unprofessional and looks bad.i think ypu need to rethink things amd if you only hire teenagers like youself then the salon is going to continue to go down.its a reflection of you
manager

United States

#12 Mar 31, 2013
The back part is new but they also remodeled the front as well. I'm not a teenager I'm a grown woman. Its not the fact that they are teenagers because I started as a teenagers and I worked my tail off to get where I am. Everyone has been a teenager before and someone had to give you as well as myself a chance. Its called starting out.you can't fault them for that but feedback and guidence is what is going to make them successful even if it is crucial. That's is what will make the difference. So I need you to tell me what you expect and want as a client. I realize they are reflections because I hire them. Names or discriptions of the employees who are chomping on gum and smoking outside would help me on who I need to work with since I can't be there in the evening.
looking

Lawrenceburg, KY

#13 Mar 31, 2013
manager wrote:
The back part is new but they also remodeled the front as well. I'm not a teenager I'm a grown woman. Its not the fact that they are teenagers because I started as a teenagers and I worked my tail off to get where I am. Everyone has been a teenager before and someone had to give you as well as myself a chance. Its called starting out.you can't fault them for that but feedback and guidence is what is going to make them successful even if it is crucial. That's is what will make the difference. So I need you to tell me what you expect and want as a client. I realize they are reflections because I hire them. Names or discriptions of the employees who are chomping on gum and smoking outside would help me on who I need to work with since I can't be there in the evening.
First of all, how unprofessional is it for a manager to get on this site and argue with people about her salon. A teenage manager that's who. Secondly, age is not an excuse to slack on appearance. Your salon is not that old. And the person doing the smoking and chomping is probably you because you always smell like smoke. All in all I think it was a terrible idea for you to partake in this topic, it's one thing to read, something totally different to throw in your two cents. You need some skills on professionalism. You can't be there in the evening? Why is that? You can be, you just choose to give yourself ideal hours.
tanner

Louisville, KY

#14 Mar 31, 2013
I agree with the last post, why would a Manager of the salon get on here and argue very unprofessional. Your employees are unprofessional, you are seen outside talking to people also so maybe that's where your employees get that its okay to do it. Your salon is NOT that old so that's no excuse for dirty mirrors, yes lotion on the mirror , lotion left on the floor. I mean your how old? Lets not go there so how old are you? YOur a teenager and why in the world they made you manager is beyond me. Someone your age doesn't need to be managing when you cant be there at night? Why is that? OH because you have a child? Well how many people have children and they have to work and make arrangements for flexible work hours. You have girls out front smoking you have girls with the back door open smoking and the smell coming inside. I don't go there to smell cigarette smoke I go to tan. Yes there are other places to go, but the hours aren't as good. I can drive to Frankfort if I have to , to get the respect and service that I deserve as a customer. Your employees are starting to looking bad, unprofessional, and very rude. I will say the best employee you have is the dark haired girl, with the nice tan. She is professional and as for you being professional I just have to say you look really ridiculous when you are trying to discuss something, you are fake you do talk about people behind their backs and your job as manager is not good. I would like to see you there at night then maybe you would know what really goes on.
wow

Lawrenceburg, KY

#15 Apr 1, 2013
Who is the manager? I've been contemplating giving STC a chance for a little while now, but I always hear negative things so it's hard to want to go and try it out. I don't want someone shoving a bottle of lotion in my face every single day. NPR do I want to come home smelling like smoke I have two small children.
addressed the issue

United States

#16 Apr 1, 2013
I don't think the manager is acting unprofessional by communicating with you all the best she can since you want to complain about the issues on topix verses taking them to her so she can help. She plainly said she needs to know what you expect and asked the names of employees you that were chewing on gum. I mean come on now... I'm just saying the woman's trying
looking

Lawrenceburg, KY

#17 Apr 1, 2013
addressed the issue wrote:
I don't think the manager is acting unprofessional by communicating with you all the best she can since you want to complain about the issues on topix verses taking them to her so she can help. She plainly said she needs to know what you expect and asked the names of employees you that were chewing on gum. I mean come on now... I'm just saying the woman's trying

You must be a friend, she's a shitty manager as well as person and looks fake as hell. But it was still unprofessional to address it that way. Instead of calling out specific employees, nip it in the butt by saying NO GUM PERIOD. Doesn't matter who is doing it
addressed the issue

United States

#18 Apr 2, 2013
No I'm a tanner as well. I know who she is and I've talked to her. But I'm not friends with her. I understand what you mean by their being a lot of younger girls but I also agree with what she says as well. I'm just looking at both sides. All the employees should not get in trouble for one employees mistake. So I do disagree with you there. A good manager takes the time to find out who's causing the problems and addresses it with them individually. Why is it you believe she's a shitty manager because all the reasons you have given are not that bad. I know she schedules several girls at one time which in return has cut my wait time at least half as short as what is what it was last year. I know I've seen her working weekends. I've seen her work with the girls at the counter on testing them with questions about each product. I see her clean beds & do laundry. And I know she puts in a lot of hours. So look at all points of everything. No one is perfect. Just because she hires teenagers doesn't mean anything. I personally like the one with short blonde hair.
joke

Columbus, IN

#19 Apr 2, 2013
Ashley is a joke for a manager. She is so fake and just acts stupid when she speaks. I think she needs more training if she plans on keeping her job. I know that you cant be a manager and expect things from employees when your doing the same thing such as standing in front of the salon talking, talking about other clients, smoking outside. I mean if the manager does it then everyone thinks its okay.
megan

Chicago, IL

#20 Apr 2, 2013
Well I think Ashley is doing an awesome job. Sounds to me like jealousy
Morgan

Nashville, IN

#21 Apr 3, 2013
Ashley is a top-notch manager, I have been going there for years, and when Ashley was promoted to salon manager is when I felt the service got so much better. She does a great job, and works really hard. To the people gettting on Topix to complain, you are more worried about hurting a person's repuatation than receiving better service at SunTanCity. Shame on you.
Fed up

Lawrenceburg, KY

#22 Apr 4, 2013
tanner wrote:
I agree with the last post, why would a Manager of the salon get on here and argue very unprofessional. Your employees are unprofessional, you are seen outside talking to people also so maybe that's where your employees get that its okay to do it. Your salon is NOT that old so that's no excuse for dirty mirrors, yes lotion on the mirror , lotion left on the floor. I mean your how old? Lets not go there so how old are you? YOur a teenager and why in the world they made you manager is beyond me. Someone your age doesn't need to be managing when you cant be there at night? Why is that? OH because you have a child? Well how many people have children and they have to work and make arrangements for flexible work hours. You have girls out front smoking you have girls with the back door open smoking and the smell coming inside. I don't go there to smell cigarette smoke I go to tan. Yes there are other places to go, but the hours aren't as good. I can drive to Frankfort if I have to , to get the respect and service that I deserve as a customer. Your employees are starting to looking bad, unprofessional, and very rude. I will say the best employee you have is the dark haired girl, with the nice tan. She is professional and as for you being professional I just have to say you look really ridiculous when you are trying to discuss something, you are fake you do talk about people behind their backs and your job as manager is not good. I would like to see you there at night then maybe you would know what really goes on.
If you don't like how the salon is being ran, why aren't you the one running it? ashley busts her butt every time she works to make sure that salon is up and running. The new employ's yes are young and just starting out in life. cut them a break. I'm pretty sure you were not perfect at your first job either. Age is not an issue. they are having to learn how to get a handle on keeping up the salon.just like anyone else would be no matter their age. it can be a lot to take in all at once and they do get over whelmed but who wouldn't with a line of customers going out the door. if your nice to them when you get to the counter they will help you in anyway they can. and yes the rooms can get dirty sometimes but if people would make sure the lotion would get on their body and not on the walls and mirrors we wouldn't have that problem. I know a ton of people who love going there and tanning. and the girls are nothing but nice to them. i have been going for four years and still attending to this day. they do not push lotion on me every time i go in. they let me know whats new and ask if i need anything. they are making sure everyone else and myself are well taken care of. so don't hate on someone who has not been there but two to three weeks. that is a lot of information to take in at one time. they are human just like everyone else. i know for sure your not any better than they are. so if you have complaints go talk to ashley about them or keep your mouth shut. cause it looks like to me like you have a problem with ashley and not the salon. your only ragging on it cause she is the manager. so grow up and stop acting like a so called "teenager" cause i know an adult wouldn't get on here and bitch the entire time, they would go do something about it.

Tell me when this thread is updated:

Subscribe Now Add to my Tracker
First Prev
of 3
Next Last

Add your comments below

Characters left: 4000

Please note by submitting this form you acknowledge that you have read the Terms of Service and the comment you are posting is in compliance with such terms. Be polite. Inappropriate posts may be removed by the moderator. Send us your feedback.

Willisburg Discussions

Title Updated Last By Comments
Willing to pay exceptionally well 3 min One True Digger 3
Dairy queen 22 min One True Digger 9
chris grant (Dec '12) 30 min Chris grant 10
post office Lawrenceburg 36 min reallynow 5
Time for Change! 1 hr Turtle Man 9
Mayor's race 1 hr Earshot 60
becky shaffer 1 hr Josh 9
Willisburg Dating
Find my Match

Willisburg Jobs

Willisburg People Search

Addresses and phone numbers for FREE

Willisburg News, Events & Info

Click for news, events and info in Willisburg

Personal Finance

Mortgages [ See current mortgage rates ]