Review: Fastlane Cycles
Posted in the Willis Forum
#1 Jul 21, 2011
This place is horrible! I have fixed a couple of problems with one of my 3 bikes here without trouble. Then I had order an ignition with key and was told it would take 6 to 8 weeks. After 8 weeks I began to call weekly to check on the part. After 10 weeks I would go in person every week. I managed to lose my reciept after 13 weeks and after that I was told if I dont have a reciept then they have nothing to say to me. This company litteraly stole $300 dollars cash from me. I have tried very hard not to seek revenge. This forum does not count. I am just warning you. Fastlane will steal from you. TRY SOMEWHERE ELSE!
#2 Sep 16, 2011
User Rating: 1 out of 5 stars
by GramaMidge 09/09/2011
Don't go there! They will not refund your money when a part does not come in after wating for over a month and being told it will be here tomorrow, many times, and it never comes in. Needed the police to step in when he said he was going to throw me a(64 yr old grandmother) out because I wanted my money back. When police stepped in he gave me my money back with a restocking fee deducted for a part that didn't exist! Never ever go there, I felt ganged up on by the staff.
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#3 May 24, 2012
Give the owner a call his name is Eric I'm sure he will help you . That is not the kind of service I have received there they have went out of there way for me on numerous occasions .
#4 Aug 15, 2012
the owner eric really thinks he is above everyone else..........he is very arrigant and cocky
he will smile in your face then stabb you in your back and say he didnt do it.....
he thinks because of his size people are scared of him
well let me tell you he is all talk a telephone
tough guy heis really a big p___ y
#5 Sep 5, 2012
based on things i have heard and things that i know and have seen on eric the owner of fast lanes i use to work for him on jones rd
he blames everyone else but him.....he is a great
con-artist and lier.....if you give him a chance he will use you to the fullist....everyone in the industry thats local knows how he is....they will
tell you he,s a smooth salesman (con man)....
thats why he has a shop in conroe too many people got screwed by him in houston on jones rd...
ask anyone that has worked for him...he likes to be in control and thinks he is mr motorcycle know it all but only in his mind..
#6 Apr 19, 2013
Just had a front tire put on. Even though I didn't have an appointment, Dallas took care of me and got the bike squeezed in. Rates are the best in the area. Everyone was polite, professional, and helpful. Got to say I was thankful! Dallas even took time to see if they had a luggage rack that would fit my bike (no luck, but I appreciated the effort).
Seem to be good guys and will be back.
#7 Oct 18, 2013
Have used these guys several times and got: No hassle, a good deal, and what I expect.
#8 Jun 18, 2014
I'm not sure why you would say this but I'm sure that the reason that you are saying this is probably because I fired you for not being a good worker . Everyone knows the reason why power sports of Houston closed because I sold it and the new owner ran it in the ground . I believe I know who this person is who wrote this post and posting stuff like this just shows your character . If you had a problem with me then why not post your name or give me a call .
#9 Oct 13, 2015
Took my dad's motorcycle here to be redone after he passed, they were paid $1800 to do fork seals, carb job, front and rear brakes, rebuild the petcock, oil change, and balance a front tire along with a bag stay and a new windshield. After only 120 miles driven...the forks leak enough that it blows onto the radiator and when you stop the bike smokes, the front tire was never balanced (still has old weights) the oil is black just like how they received it, the floats allow fuel to flow into the cylinder and has caused hydrolock, the choke cable still sticks open,(indicating the carbs were never removed) and they want to charge me again to replace the seals and rebuild the petcock again! If I had read the reviews before it was taken there it never would have been
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