Review: Capital Communications

Review: Capital Communications

Posted in the Wildwood Forum


United States

#1 Dec 7, 2012
Ordered 12 Laboratory Training Videos series. Videos were obsolete, up to 17 years old and not fit for business use. Vendor refused refund/replace.
Located this vendor via internet search at btrainingviÂ…. Website promotes Laboratory Technical Training Video series of 12 videos for $144 each or the entire package for $1728 ($1913 including tax and shipping).
The primary Capital Communications contact identified himself as "Jim Springer." After inquiry, vendor did not allow preview of the videos due to "piracy risk" but did provide a demo video via U.S. mail that showed a few clips from the video series. Upon the review of the demo, the decision was made to purchase the complete series as part of a company lab training program.
Received the complete lab video series in Early August 2012. Upon review of the videos by laboratory professionals, it was determined that the videos were outdated, and demonstrated a number of techniques that are obsolete or simply incorrect. Therefore, the video series was unusable. There are no copyright dates for the videos on the website or the product itself. Jim Springer was contacted about the obsolete content in the videos. He claimed that the videos were up to 17 years old and were filmed beginning in 1995. Upon informing Jim Springer that the video series was unacceptable, he refused to provide a refund, replacement or concession of any sort, and kept the entire amount of money.

Tell me when this thread is updated:

Subscribe Now Add to my Tracker

Add your comments below

Characters left: 4000

Please note by submitting this form you acknowledge that you have read the Terms of Service and the comment you are posting is in compliance with such terms. Be polite. Inappropriate posts may be removed by the moderator. Send us your feedback.

Wildwood Discussions

Title Updated Last By Comments
Talk Of The Villages (TOTV) (Jul '14) 16 hr Justme 520
Terrible Treatment from owners of Luna's Restau... (Feb '14) Thu Roy 4
Atheists in Florida (Oct '14) Oct 19 Jesus Christ 30
Trump skipping Villages Oct 17 Lost In The Cont... 5
News In deep-red Florida, signs of trouble for Donal... Oct 17 Justme 1
Evil Stupid Snitch..... Oct 14 Lenore609 1

Wildwood Jobs

More from around the web

Personal Finance

Wildwood Mortgages