All Tangled Up Salon
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United States

#1 Oct 20, 2009
I've had a terrible problem with the owner. I've been going to her shop for several months and thought I could trust her. She did my hair as well as my entire bridal partys hair in my wedding. She flat out lied to me when we talked about price then she hurried up so she could go out with friends before her scheduled time to leave and was very unprofessional. I'm so disappointed. Furthermore I gave her a check and told her to text me how much it'd be and she overcharged me by $70 (my stupid mistake). Just thought I could trust her. Now it's my mission to tell everyone because u don't do that--it's bad business.

United States

#2 Oct 20, 2009
Fyi. She charged me $30 a piece for all. 2 have super short hair and one slept in rollers the night before. And 4 of them were kids. Spread the word!!!!!
The owner

Morristown, TN

#3 Oct 27, 2009
May God richly bless and keep you and your new family, Your wedding party was very beautiful and so were you. You never gain anything by trying to hurt or discredit other people we are all gods children and should behave accordingly.

United States

#4 Oct 27, 2009
I suppose lying and cheating are included somewhere in your version of Gods will. I must have read a different book. And I'm a firm believer that word of mouth is a good way to defend not only me, but others you may want to take advantage of in the future. U lied, and made that check out for entirely too much. Therefore it's my liberty to voice my opinion about you and the way you have ran your business when it comes to my wedding.
Better Off

United States

#5 Oct 27, 2009
in response to Respect - I am so sorry that you were put in this awful position on your special day. I hope that other people will understand that everything that you have said is completely true... The Bride "Respect" was told one price and then on her wedding day in the midst of trying to get ready "The Owner" insisted that she be paid before her leaving to go out with friends and the bride "Respect" was not even completely ready yet. "Respect" in the rush of trying to get ready to walk down the isle the Bride signed a check and gave it to "The Owner" expecting it to be the amount of $180.00 which is what was discussed earlier and then continued getting her dress on for her big day and "The Owner" rushed off to meet her friends. The End result was that "The Owner" didnt write the check for $180.00 but did write it for $250.00 and also collected an additional $30.00 from one of the girls in the bridal party totaling $280.00 for a job that was suppose to be charged only $180.00.
Now in response to "The Owner" - God will richly bless "Respect" and her new family and yes the wedding party was beautiful and the bride was too. You are also right about the fact that you never gain anything by trying to hurt or discredit others but its kind of odd coming from you considering that you are the one that lied and basically stole $100.00 from "Respect" so I would say that you "The Owner" should practice what you preach and behave the way you say that "Respect" should because the way I see it from where im sitting you are the one that needs to act accordingly to the way you say everyone else should. You dont steal from people, lie to people and cheat people and get ahead in this world so I would have to agree with "Respect" DONT GO TO ALL TANGLED UP SALON unless you too want to be treated like she was !!!!!!

Sacramento, CA

#6 Oct 27, 2009
I saw this and I know the owner and asked her about what happened. She ended up working on NINE people. At the brides quoted rate of $30 per person...that comes out to $270...and would stand to reason that if you're paying for the service...a good customer always leaves a tip? Other salons would even go so far as to charge a percentage on top of the rate. Plus...from what I heard...she did full extensions for the bride? Have you SEEN how much those cost? She did them for the bride for $100. I have known the "owner" for YEARS. She would NEVER rip anyone off. It makes me angry to see her maligned on here. Were you expecting something for nothing? Sounds like it.

PLUS she did FREE run-through for her prior to the wedding day. FREE. She doesn't mention that in there anywhere does she? The only person taking advantage of "the bride". PS...When can we see your episode of "Bridezilla" on WE?

United States

#7 Oct 27, 2009
Yes 9. 4 of them were young kids that I was quoted $15 a piece for and 2 have hair just to their chins. I'm Very far from bridezilla. And as far as a tip goes she demanded pament at that time And wouldn't tell me how much it was. Then requested as I was putting my dress on that I write 2 checks so she wouldn't have to pay her partner. All of my bridesmaids talked about how unprofessional she was and obviously with the bridezilla comment so are her "friends". The extensions had nothing to do with it and she priced that 3 months prior. Bridezilla or not, I'm right. I've filed complaints with the BBB and Tennessee Cosmo Board. I was cheated on my wedding day. It's ok though I guess she needed the money. I wouldn't take something that wasn't mine. Guess that's the bridezilla in me!
Better Off

United States

#8 Oct 27, 2009
Quoting Hold on a minute-
"At the brides quoted rate of $30 per person...that comes out to $270...and would stand to reason that if you're paying for the service...a good customer always leaves a tip?"
That is proof the "The Owner" is not a good business woman because if you do a job for someone then a good business person would write out a quote or atleast remember what amount was discussed and not have to call the bride during the week of there wedding when they are doing all the last minute running to get everything for the wedding. If you are a good business person you keep important thing in writing to make the business run smooth and obviously this is not the case with "The Owner".
As far as the hair extensions are concerned.... they had nothing to do with the wedding because "Respect" had to take them out about a month before the wedding due to the fact that they werent put in correctly and did not look right.
And the Free run-through.... I thought that was a standard thing that was done for such an important event like a wedding. If it was such a burden to do the Free run-through then maybe "The Owner" should not have volunteered to do it.

And most importantly "Respect" is NOT Bridezilla.... she is simply a hard working citizen in the community that wanted her wedding day to be what she dreamed of AND be able to afford it at the same time. She was lied to and she has done nothing wrong except trust "The Owner" to do the right thing.

United States

#9 Oct 27, 2009
I know how "the owner" treated "Respect". There is nothing that can redeam the owner for what they did. The only way things can be partially forgiven is if the owner would just admit how they treated Respect and her Co-worker. If i was the owner, i would be very embarrased and sorry. Even though they did something wrong, they will never be the better person and take full responsibility of what they did. The owner has been taking advantage of more people than just Respect. She is just oblivious to how she is effecting other people with her ruthless, uncalled for actions. She over-prices customers and is NOT a good buisness woman. I would not take anybody or anything to All Tangled Up Salon. Maybe if "the owner" would just realize that after all that has been done, she has no place to call herself a good, wholesome person. I would not think that Cheating people and talking to them as if they are dirt under their feet is concidered a good person.

San Leandro, CA

#10 Oct 27, 2009
180 for the bridal party...100 for the extensions.

5 times 30=150

4 times 15=60

210 plus 100 for extensions

310 dollars

sounds like you owe the owner more money and an apology
Better Off

United States

#11 Oct 28, 2009
in response to "Basic Math"
yes it was suppose to be the following:

$180.00 quoted to "Respect" for wedding

+$100.00 for hair extension that was paid by "Respect" 3-4 months ago (which really has nothing to do with the wedding)


but what was actually charged by "The Owner" is the following:

$250.00 which "The Owner" took upon herself to write the check for instead of the $180.00 quote

+$30.00 that was paid by one of the wedding party directly to "The Owner"

+$100.00 Paid by "Respcect" for hair extensions months before the wedding


not to mention everybody else that she has cheated and disrespected along the way that she thinks nothing of.

so how I and many more people see it is that "The Owner" owes alot of people apologies and more especially "Respect" and she also needs to learn how to run a business properly!

United States

#12 Oct 28, 2009
Did anyone besides me see them extensions? I was one of SO VERY MANY people that told her to take them out. If that's the owners only defense in this case I'd run for the hills and not look back.

United States

#13 Oct 28, 2009
As for me, the owner and basic math need to keep track of her payments. She clearly cheated every one at the bridal party. The owner needs to get her act together! I could be a better business woman and i have no training in any certain profession! She is crazy for thinking that people owe her something. she owes people money out of her backside, but obviously don't realize that she does. Get your buisness together!
x customer

Morristown, TN

#14 Nov 29, 2009
will not go back owner is no in have appointment she was out Michelle Butcher was in she lost a lot good worker and good customers!!!!!!!!!!
Dirty ole Sanchez

Moline, IL

#15 Nov 29, 2009
my wife contracted headlice there, off of somebody's filthy comb or brush.
oh well

United States

#16 Nov 30, 2009
I would have to agree with x customer cause I was in a couple of times and Michelle was the only one there and she did a wonderful job of making sure that I was happy with my hair. Does anyone know how to get in touch with Michelle now or where she is working cause I really need a haircut????
x customer

Morristown, TN

#17 Nov 30, 2009
she working out oh home

Knoxville, TN

#18 Dec 1, 2009

Walland, TN

#19 Dec 1, 2009
Good Place!

Moline, IL

#20 Dec 2, 2009
HeAd LiCe RuNs RaMpAnT tHeRe

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