Riverbend Assisted Living

Riverbend Assisted Living

Posted in the Wheelersburg Forum

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Minford, OH

#1 Apr 9, 2010
What do you think of this hell hole?

Lansdale, PA

#2 Apr 9, 2010
I have an aunt in there. what are you talking about?? She is pretty content in there. Its better than it was last year.

Since: Mar 10

Portsmouth, OH

#3 Apr 10, 2010
i worked there and was let go because the resident director don't know what she's doing..that place wont last..and if it's so great why is everyone leaving..when i first started we had 25 people when i left we had 17... it will be shut down in no time... and dont ever work there kristen says that everyone like to start drama well i havent been there for almost 3 months and she's still talking about me to everyone else..and everyone else knew i was let go before i did..she will have a ton of law suits if she dont clean her act up

Marion, OH

#4 Apr 11, 2010
Defiantly not a good place to work or have loved ones in. It used to be an okay place but not now. I worked there for about 2 months but quit because it's nothing but a drama hole. The resident director at the time was not a good person and she took that place for a lot of money and got escorted off of the premises. I grew attached to a lot of the residents but I couldn't stand it any longer. And the funny thing is, I worked midnights and didn't really come into contact with many employees. It's not going to make it much longer, that's for sure.
burg resident

United States

#6 Apr 18, 2010
i worked there awhile back and that place is crazy... the res. director at the time was not only a money loving idiot but turns out she had no soul...lol really its pathetic when your only concern is making/stealing money off of people who have worked their whole lives to be comfortable for once... but its okay though... i believe there is a special place in hell for people that rob the elderly... good luck on judgment day...

Marion, OH

#7 Jan 20, 2011
Hmmm... where to start? You are micromanaged, given very little training, managed by "threats" of your job being on the line. They under staff and expect you to over deliver. You aren't given the necessary tools to do your job. Their expectations are unrealistic. They have high turnover everywhere. Upper management seems to lack sympathy for the families, instead they are more concerned with the all mighty dollar. They don't care if they are fined by not adhering to state regulations. Their marketing promotions made me laugh because they were so ridiculous in how they were structured. I've never in my life worked for such a disorganized, mismanaged, unrealistic, and unprofessional company in terms of upper management. If this is your cup of tea for employment then sip away! Just make sure you get some tea that helps deal with the stress in your life from working here that is totally unnecessary. I wish you lots of luck.

Advice to Senior Management

Leadership team, do you even know how to lead? I've seen kids lead teams better than you all. Open your eyes and see things for the reality that they are. High turnover should be a huge red flag for you all, but instead you want to blame the good employee instead of looking at your own structure. It's a shame too, because there is so much potential in these communities. I honestly hope some other company buys you out so they can make it better since you don't.

Ellicott City, MD

#8 Jan 22, 2011
I used to work there also. I quit and never regreted one bit! They are understaffed and expect one person to do all the work! The residents don't get the care they pay for. On one stays there long. You would think they management would get smart and replace the one's in charge before they go under. I wouldn't place my family member there. I don't care if they know my real name either. They know I know the truth about that place.

Marion, OH

#9 Jan 26, 2011
Charging astronomical amounts per day and month, they cannot deliver what they promise when they leave a whole building under the care of just one employee at a time. They do not live up to what they are selling. They claim to have everything you need for your mom or dad to be safe and happy and then just dump them in their rooms with no activities, horrible food, uneducated and non licensed employees and then let them get hurt, lose weight, and become depressed. There is no personal care given, just the minimal. If you question them they tell you " The state says we don't have to do that in assisted living." Well it is funny how they can do everything right up until they get you to sign on the contract. Then suddenly...its not their job! Don't listen to their words, look at their actions. Ask to see a schedule. Ask to see credentials. Talk to current residents. Don't fall into their scam because that is all it is. Find a more reputable company to trust with the care of your husband, wife, or parent.

Bloomsburg, PA

#10 Jan 26, 2011
I think the state needs to come in and check things out. There doesn't seem to be much of a staff there at any one time. The activity board on the wall is a bunch of crap. The only activity I know of is playing cards with the help in the evening. How many alzheimers patient do you know that can play cards? I think the help like to play cards and they call it ACTIVITY. This used to be a good place several years ago, but back then they had almost a full house. Lots of activities, better food, parties, etc. I do not blame the help as much as I do the company that owns this place. With so few residents, I am sure the money is tight, but that is not fair to the people who are still paying for what they signed up for and not getting it. If they can't afford to take care of, feed, supply activities, cleaning services, etc, everything they promised, then they should CLOSE! Quit False Advertisement! Or at least provide what their brochures state. It is a nice facility, but the health and mental well being of the residents is the most important thing. The residents seem very bored. You walk through the building and its like a ghost town. Most residents stay in their rooms and try to entertain themselves. They need the companionship of the workers and other residents. Look elsewhere a for assisted living facility.

Pasadena, MD

#11 Jan 29, 2011
How does this place stay in business???

Lansdowne, PA

#12 Jan 29, 2011
I have no clue. They say this place is associated with a chain of assisted living businesses. Chain or not, it wouldn't surprise me if they did close. The low amount of residents has been going on for close to a year now. I just hope if they do, they can give the families of their residents a 30 day notice but I doubt that they will. No business can run without making money and I don't see how they can be making much if any with so few residents.

Pasadena, MD

#13 Jan 29, 2011
How many do they have? Do you work there?

Marion, OH

#14 Jan 30, 2011
Extreme micro-management by senior and regional leadership. Charge families as much as possible for services but do not provide enough staff hours to provide the services promised. Would rather fight regulations than provide the proper level of care to residents. Expect staff to make excuses for the Company's lack of willingness to perform in an ethical manner. A company I would clearly be ashamed to be associated with.
Burg resident

United States

#15 Jan 31, 2011
this place is a joke! I worked there for 4 months, not as a care giver. There food is ok(not great), activities?? NONE. Its not the crew's fault. Upper management(starting with Kristen K.), has to go. The only thing they care about is the bottom line. Who can afford, on avg $2,000 a month? They dont take ins, medicaid/medicare! All private funds.

The crew does the best that they can the hours that they are there. It can be a great place. I heard that a local dr was trying to buy it and change things, i wish he would!

Other AL in the area offers much more, and cheaper!!

My advise, do not go there, and if you have a family/friend there move them. I understand its hard for elderly to change, but it will be better for them in the long run!

Lansdowne, PA

#16 Feb 1, 2011
anyone know what the prices are at the minford assisted living facility? has to be cheaper than the $4000 my grandma pays there a month.

Ashburn, VA

#17 Feb 1, 2011
Riverbend is going out of business anyways. They best i have heard of is Riverview... I've herad good things about them. Riverbend is a rip off plain and simple. $4000 is way to much to pay. Everyone should check around.

Marion, OH

#18 Feb 3, 2011
that is so sad!!!

Ellicott City, MD

#19 Feb 10, 2011
Riverbend is a joke! My friend works there and she says its not the place to put your family. They work her to death trying to take care of too many ppl at one time. They are on such a tight budget they don't feed the old ppl right and she comes home feeling bad for them. She is upset all the time for the way they treat those old ppl. So look into that place before you leave your mother at their door step..

Ellicott City, MD

#20 Feb 12, 2011
Riverbend is an awful place! So under staffed! I heard it is going to be shut down!

Marion, OH

#21 Feb 15, 2011
It is an awful place....hospice patients in an assisted living facility???? Understaffed, micromanaged,and very poor management!!!!

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