Review: Torcellos Italian Restaurant

Posted in the Wheatley Heights Forum

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Showing posts 1 - 9 of9
Aaron Cohen

Commack, NY

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#1
Nov 16, 2012
 
We were there with the new people who run the restaurant. All I can say is we will never go again. What a shame.
Anthont

Islip Terrace, NY

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#2
Nov 25, 2012
 

Judged:

8

6

1

Still the same owners. The general manager that used to run it was a lying thief out to destroy the restaurant. So same food, same hospitality, just a business not run by a scumbag. So, your comment Aaron, is all in your head.
Rebecca S

Melville, NY

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#5
Nov 29, 2012
 
I agree. The new people are creepy, the owner came to the table and was was trying to have a conversation with us. My parents won't let us go there anymore.
St Anthony Ball Player

Brooklyn, NY

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#6
Nov 30, 2012
 
We have been going a long time there. We heard rumors about the new manager or owner or something there. We went there for dinner about a week ago and they had weird old music on very loud and some lady I think the hostess was singing and dancing in the dining room. Our waitress kept apologizing to us saying she works at a car dealer or something and she is just helping out.
Allison Parini

Commack, NY

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#7
Dec 3, 2012
 
We were having dinner there a few days ago. I agree with the other people who have written on this blog. Its like stepping into a bad movie.We have been going to torcellos since our children were small. Never had a bad experience until now. We heard the rumors going around but had to see it for ourselves. Very unfortunate.
David A

Brentwood, NY

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#8
Dec 9, 2012
 
My family and I went to dinner. Our waitress smelled like an ashtray. I used to love going before the movies.
John C

Deer Park, NY

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#9
Dec 10, 2012
 
My wife and I moved to Dix hills about a year ago. We tried a few local pizza places and ended up at torcellos. The owner or manager at the time was very nice. The restaurant had a great atmosphere and seemed like a happy warm place. After we had our baby. The manager would run the food out to the car for my wife and he knew about some food allergies without us asking. We went in the other day and had a terrible experience. I don't know if we felt worse about ourselves or the staff there. They looked like they have been beaten in submission. It's hard to describe the mood there. Has anyone seen the movie The Shining in the creepy hotel.
Debra V

East Northport, NY

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#10
Mar 18, 2013
 

Judged:

12

10

5

Pretty funny how these bad reviews start 2 weeks after the manager was fired for stealing thousands of dollars and last under a month! I guess when you are told by the judge to cease and desist or face additional charges you listen! I had been going here for almost 15 years. I stopped going when Mark swindled his way in and started running the place into the ground. It was filthy and disgusting and had to be in violation of health codes. I heard there was a new manager but the kitchen staff and pizza guys were the same so I gave it another shot last week and all I can say is Thank God they got rid of the cockroach called Mark and his band of thieving waitstaff! The place is clean, the portions are huge and the food is wonderful. The diner food-prepared garbage that he made the chef substitute is gone and freshly prepared when you order it cuisine is back! It may take a few moments longer but well worth the wait. This was a Sunday night and every table was full! Owner, Joe-maybe, came over to check on us while we were there-Right thing to do. Wait staff was clean, professional and knew what they were doing every step of the way. Am excited to have Torcello's back and judging from the full house I say last weekend I'd say alot more are too!!!
Carolyn

Huntington Station, NY

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#11
Apr 5, 2013
 
We had been going for years and were always pleased but it's no longer the case. Was there in Dec.(didn't know about the "change")...service was awful..waitress was clueless about the menu..food was no longer good...tried again in March. Same waitress was still clueless..sauce tasted like it came out of a can...temperature in dining room was stifling...music too loud. So very sad, Perhaps we will give it one last chance. It was always out "go to" place. RIP

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