water company aqua illinois is a scam.

water company aqua illinois is a scam.

Posted in the Westville Forum

Since: Nov 09

Location hidden

#1 Jan 12, 2011
I've got three kids under the age 7, we have had to fill numerous containers with water to do dishes and flush toilets cause we have been without water for three days. The day it happened I called my fiance and told him the water was off, he said ill call and see whats going on. When he called me back he said that the person had told him it was a water main break and that they were fixing it and would not leave untill it was fixed. So I just spent the day at my mothers with the kids hoping when I went home later it would be on. Well it wasn't so the next day which was tuesday he calls again and asked if they were getting close to fixing it, the lady on the other line said yes but it was still broke and that it was on north st and clearance st. When he told me that I was like those roads aren't really that close it most be a big main. wednesday and still no water, so he called that night and said it was an emergency and a lady told him that there was no water main breakage in danville and that even if there was, that north st and clearance st are not close enough to have there water main break and affect us. she told us to call in the morning when the company is open and ask them again whats going on. so we called this morning and the lady told us that we are late on our bill, we said but we didnt even get a notice and she said we are late for the month of december and that the final notice was sent in december but (NOW THIS IS THE MESSED UP PART)it was sent before the bill was due. OK.....WHAT!!?? so we asked her how much we owe and then she said NOTHING.....that our balance was actually paid ahead. WOW REALLY THREE DAYS WITHOUT WATER AND NOTHING WAS WRONG AT ALL.....WE SPENT MONEY ON WATER TO FLUSH TOILETS,SPENT TIME BOILING IT TO DO DISHES SO THAT MY 6 MONTH OLD COULD HAVE BOTTLES. WENT TO THREE OTHER PEOPLES HOUSES TO TAKE SHOWERS AND WASH CLOTHES.........AND THIS WHOLE TIME WE HAD NO REASON TO HAVE THE WATER OFF. IM FILING A HUGE COMPLANT AGAINST THE AQUA ILLINOIS WATER COMPANY, I HAVE SPENT THE LAST THREE DAYS STRESSING OUT AND OVER WORKING MYSELF OVER THIS. GETTING MY THREE KIDS IN AND OUT TO GO GET FRESH WATER, CAUSING THEM TO GET SICK WITH THE FLU. IM PISSED THAT THE WATER COMPANY DID THIS TO US.
Concerned Citizen

West Chicago, IL

#2 Jan 12, 2011
I'd be ticked too!
Oh yeah

Champaign, IL

#3 Jan 16, 2011
Yes, go through all the channels, fill out all the reports, make all the phone calls. Complain the Springfield if you want. I am doubtful that you will get any satisfaction. This is the way they work. We are all just little peons and the big utilities and other companies don't feel any need to address our needs with urgency.
Good luck!
Sup

United States

#4 Jun 24, 2011
That is terrible. I would make sure that I was a thorn in their side for a long time.
kat

Tallahassee, FL

#5 Dec 8, 2011
sassybyday wrote:
I've got three kids under the age 7, we have had to fill numerous containers with to do dishes and flush toilets cause we have been without water for three days. The day it happened I called my fiance and told him the water was off, he said ill call and see whats going on. When he called me back he said that the person had told him it was a water main break and that they were fixing it and would not leave untill it was fixed. So I just spent the day at my mothers with the kids hoping when I went home later it would be on. Well it wasn't so the next day which was tuesday he calls again and asked if they were getting close to fixing it, the lady on the other line said yes but it was still broke and that it was on north st and clearance st. When he told me that I was like those roads aren't really that close it most be a big main. wednesday and still no water, so he called that night and said it was an emergency and a lady told him that there was no water main breakage in danville and that even if there was, that north st and clearance st are not close enough to have there water main break and affect us. she told us to call in the morning when the is open and ask them again whats going on. so we called this morning and the lady told us that we are late on our bill, we said but we didnt even get a notice and she said we are late for the month of december and that the final notice was sent in december but (NOW THIS IS THE MESSED UP PART)it was sent before the bill was due. OK.....WHAT!!?? so we asked her how much we owe and then she said NOTHING.....that our balance was actually paid ahead. WOW REALLY THREE DAYS WITHOUT WATER AND NOTHING WAS WRONG AT ALL.....WE SPENT MONEY ON WATER TO FLUSH TOILETS,SPENT TIME BOILING IT TO DO DISHES SO THAT MY 6 MONTH OLD COULD HAVE BOTTLES. WENT TO THREE OTHER PEOPLES HOUSES TO TAKE SHOWERS AND WASH CLOTHES.........AND THIS WHOLE TIME WE HAD NO REASON TO HAVE THE WATER OFF. IM FILING A HUGE COMPLANT AGAINST THE AQUA ILLINOIS WATER , I HAVE SPENT THE LAST THREE DAYS STRESSING OUT AND OVER WORKING MYSELF OVER THIS. GETTING MY THREE KIDS IN AND OUT TO GO GET FRESH WATER, CAUSING THEM TO GET SICK WITH THE FLU. IM PISSED THAT THE WATER COMPANY DID THIS TO US.
Did complaining help? i would love to complain but i feel like we are pretty much hostages to this company. Its not like we can get the water from someplace else. FOr the first time oin my life i wish i lived on well and septic. Any info where to complain would be appreciated.
DeByghta

Georgetown, IL

#6 Dec 9, 2011
I knows what yalls talking bout. One days at my house we just rented fo my babby daddy and five chillin, we ran outta watter. Dey telled you a watter main brakes and dey lied to me and telled me to pay da bill. Dose rascist! Luckily win my momma heared boud dat, she came over and fixed it by getting the garden hose from da neighbor to fill all our watter needs. Can yous believe it! Dose whiteys didn't has a watter main brake jus us!
Rikivius

Danville, IL

#7 Dec 9, 2011
i wonce got to errested by da poeleece for using my naybars wata. Day to called me a "tief" and sayd i tole it frum dem. I no not a tief, i had to steel to servive. The black Krime is deeporeble but it not to be me who forse us to live in da ghetto. i got an MP3 and a bike wich i to need.howi to ate if i No to steel? dat mp3 calmed me down so i culd take a pie frum royal Donuts and i wooda dun caoght if no bike. dere not to be no job here. no! why i no got no job.? da witte boy at da offise not evan call me bakce for no entaveiwe evan aftar i spant sixe month fillin out da ap.plicatiioen. why?
Johnnella

Georgetown, IL

#8 Dec 9, 2011
My tree chillin is disabled. Dey have ADD, ADHD, and HMS. Dey all be cept da youngest on social secrity cuz of der problems. Da water company turned my watter off cuz I be black. Affer my boyfriend went an turn da water back we's had water but, I mad cuz dey ain't up in Danvale turning da water off yous knows why? Cuz dey be white up der and, I's be black as da ace of spade like I say I want to work an all but, I cain't i be disabled.
Sensitive

Saint Paul, MN

#9 Dec 9, 2011
You mean they turned your water off even though you paid your bill? That's awful!
John doe

Danville, IL

#10 Oct 5, 2012
FUCKIH A !
I got a Question

Champaign, IL

#11 Oct 5, 2012
Okay, it's like this:

Hypothetically, if I dumped 1000 kilos of meth down my toilet, would that affect the Aqua's water supply as much as if I dumped it directly in Lake Vermilion?
I live near the lake and the po-po constantly harass me for no good reason. It's not like I make meth anymore. I don't. I quit when I got rehabilitated in prison. Nonetheless, I'm being watched night and day. So yeah, not that I still make meth but hypothetically if I did, should I charge my neighbors if they seem to get high off my drugs that I dumped down the sink or the toilet? I can always break into their houses and steal their stuff if I need to...
johnnela

United States

#12 Oct 6, 2012
U sound racist pure an simple da poleece allways going affer blacks cuz dey black and, da white don't even pay yets no one cares. I wood work if I could I caint I dissabled it not like I like sitting at home drinking 40s all day an, collecting 3400 in wellfair plus da frE housing an linc carrd. It not easy habing five kids I wood works if I cold.
Free Water

Westville, IL

#13 Feb 17, 2013
I got a hose you and your hot looking kids (teens only, and not the ugly ones!) can drink water from. I would say you need to be blindfolded but you will want to see this hose. It will blow your mind worse than you will blow me!
aqua illinois sucks

Poplar Grove, IL

#15 Feb 5, 2014
This company needs to be taken over by a real non profit.
aquaillinilooser s

Danville, IL

#17 Jan 28, 2015
Aqua Illinois is an awful company. Their bookkeeping is horrible. How in the world did they loose my payment that I dropped in the slit, for the box, inside their building. It is time for an audit. That's what you get when you hire uneducated people to run a business...
Jermaine

Crawfordsville, IN

#18 Mar 17, 2015
Win aquaillinilooser was dropping something in der slit, i dropped something in his old ladies's slit. It show did gets her attenshun she was howling an moaning said she didnt know dey cold be so big an meaty she felt like it wood hit her stomach. She neber knowledge her a.ss cold stretch so much. I den told her i was ready for an audit. Boy was i eber! Cuz im on disability win her small man goes to work work is fer losers i lay pipe and keeps the water running.
You know it

United States

#19 Jun 4, 2015
Duh it's run by city government you expect anything less for the local corruption squad!
Tara Williamsob

Kankakee, IL

#20 Sep 26, 2016
I have lived at my current address for almost 2 years. I called Aqua to inform them of the address change and that we would be living here!. Supposedly I was not being charged usage, just a flat rate for the water being turned on. I get a bill for $609.00! Aqua is telling me the meter has been "stuck" since I have lived here, their electronic reading device couldn't do a proper reading. Instead of making an appointment with me to physically fix or replace my meter, they just want their money. Offered a payment plan for 16 months, which will make my bill over $70.00 a month! Their equipment was not working and I'm having to pay for it! I'm calling bull on a stuck meter! Aqua screwed up and I'm the Patsy! More phone calls to be made! Beyond pissed!
Tarbrisha

Crawfordsville, IN

#21 Oct 2, 2016
Tara, I had the same problem at my house. My neighbor who is white targeted me cuz I be black. Supposedly dat wayciss cracka caused me of putting my uhkount Nummer on her checks she mailing in. If I be white dey woodnt have da poleece charge me wit a felony dat honky plainted my fingaprints on dat letter.juss ain't fittin.
billy ray

Rock Island, IL

#22 Oct 10, 2016
If you've dipshtiks wood pay yer wadder bill they woodnt be shuting it off all the tune.

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