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1 - 14 of 14 Comments Last updated Jan 8, 2012
jeff hollister

Mount Kisco, NY

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#1
Jun 30, 2009
 
Hey I met Helen from you studio earlier tonight. I would love to see her photos. Is she working on Wednesday? Jeff
Doug

New Haven, CT

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#2
Nov 18, 2009
 
I would not suggest using this studio to anyone. Their billing policies are questionable. Make sure you read the fine print on your contract. I had emergency surgey and canceled the appointment and they still charged me $100.
George

United States

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#3
Dec 20, 2009
 
After reading many poor reviews about Venture and their deceptive luring, hi pressure sales approach I ended up looking for a private photographer to meet my family's photography needs. Lucio Photography ( http://www.luciophotography.com ) was recommended to me by two close friends. Their style is new and fresh and their work and client service is excellent!

If you are in need of a photographer take a look at their site.
http://www.luciophotography.com

George
New Canaan, CT
Roland

Bronx, NY

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#4
Dec 22, 2009
 
I would highly recommend AGAINST ever doing business with this company. They lure you in with an offer for a free 8 x 10, they list an obscure requirement that forefeits your "gift" and then try and upsell you to the tune of THOUSANDS of dollars when you go back for an editing session. First of all, there's TONS of companies, like CanvasPop.com that will do what they do for a FRACTION of the cost.

I emailed the president and CEO Neil Hamilton and his response, in essence was that Venture's aim is "to ensure that all of our customers are satisfied, although with the best will in the world, this is not always achievable."

This company has obviously never heard of "The customer is always right."

Serves me right for buying this from a mall kiosk. Save yourself time, effort and money - STAY AWAY FROM VENTURE PORTRAITS IN WESTPORT AND GREENWICH.
Anne

Bronx, NY

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#5
Mar 19, 2010
 
Doug wrote:
I would not suggest using this studio to anyone. Their billing policies are questionable. Make sure you read the fine print on your contract. I had emergency surgey and canceled the appointment and they still charged me $100.
How many times had you cancelled before?
Anne

Bronx, NY

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#6
Mar 19, 2010
 
George wrote:
After reading many poor reviews about Venture and their deceptive luring, hi pressure sales approach I ended up looking for a private photographer to meet my family's photography needs. Lucio Photography ( http://www.luciophotography.com ) was recommended to me by two close friends. Their style is new and fresh and their work and client service is excellent!
If you are in need of a photographer take a look at their site.
http://www.luciophotography.com
George
New Canaan, CT
Hadn't you applied for a position there?
mann

Hartsdale, NY

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#7
May 5, 2010
 
weel, I am not sure how the studio works, we got a gift cert for a free session and a free 8x10, after our daughter got sivk and needed to re-schedule the free 8x10 turned in to a 5x7..dont know why..but thats their policy. The session it self was great the photographer was great and had our daughter running around in no time(she can be shy sometimes) Definitly got the high-pressure sales presentation. Opted out to not purchase anything but rather just walked away with my free 5x7. Wish it could of been an 8x10..dont get why the policy, if the point is to draw attention and have people talk about the experience, then the policies need to change.
Marie-

Plainview, NY

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#8
Dec 23, 2010
 
Doug wrote:
I would not suggest using this studio to anyone. Their billing policies are questionable. Make sure you read the fine print on your contract. I had emergency surgey and canceled the appointment and they still charged me $100.
Speak to the manager. You may make some headway.
Marie-

Plainview, NY

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#9
Dec 23, 2010
 
talk to the manager you may get some headway.

GOOD LUCK!

I got downgraded to a 5x7 WHY??? I don't know? but it's not happening!

Peace
Scott

Newtown, CT

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#10
Aug 11, 2011
 
This place is crooked. My family went down to our shoot and they lost my photos. It's a long story, but stay away from this place.
Sandra

Colchester, CT

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#11
Nov 22, 2011
 
Doug wrote:
I would not suggest using this studio to anyone. Their billing policies are questionable. Make sure you read the fine print on your contract. I had emergency surgey and canceled the appointment and they still charged me $100.
I bought a certificate at the Danbury Mall from a man at their booth. I wasn't going to buy anything but I thought maybe for my nephew's birthday, hesitant. But I was going to leave and he said "oh a gift, I can give it to you fir $25. I said okay. He then filled out the firm for who it was for and wrote $25 and I provided him with my credit card and he wrote the card number. A little over a week passed and I noticed a $50 charge on my card. I never authorized that amount. I have called them with no response. I want no services from them. I just want my $50 refund. They are frauds!
Paul Smith

Sale, UK

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#12
Jan 2, 2012
 
I would like to thank the Westport team for a fantastic time at there studio. The studio session with photographer Dan Holland was like nothing my family had ever experienced before. I agree that the images are a bit pricey but my family have never looked as good, and on top of this we all great time. Paul Smith
Maureen

Mount Kisco, NY

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#14
Jan 8, 2012
 
Sandra wrote:
<quoted text>
I bought a certificate at the Danbury Mall from a man at their booth. I wasn't going to buy anything but I thought maybe for my nephew's birthday, hesitant. But I was going to leave and he said "oh a gift, I can give it to you fir $25. I said okay. He then filled out the firm for who it was for and wrote $25 and I provided him with my credit card and he wrote the card number. A little over a week passed and I noticed a $50 charge on my card. I never authorized that amount. I have called them with no response. I want no services from them. I just want my $50 refund. They are frauds!
They are frauds. I believe it is the same owner for the Greenwich Ct location, Neil Hamilton. They didn't honor the voucher
Maureen

Mount Kisco, NY

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#15
Jan 8, 2012
 
I cant speak for all the locations but the Greenwich Ct location doesn't honor the voucher. Be very careful if you deal with them

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